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Your search for “southwest airlines” produced “283” results
Survey Finds Best & Worst Airlines For Redeeming Rewards Miles
By Chris Morran on May 17, 2012 11:15 AM
23 Comments
It's incredibly easy to pile up airline miles. I think I just earned 400 miles for merely mentioning this fact. But as you may have already discovered, it's not always so simple to actually redeem those miles. A new survey looked at dozens of domestic and international carriers to find which ones were more likely to have seats available for rewards travel. More »
Woman Sues Southwest To Clarify "Customers Of Size" Policy
By Chris Morran on May 4, 2012 12:15 PM
169 Comments
You may remember the story from last year about a woman who was not allowed on a Southwest Airlines flight after allegedly being told she was "too fat to fly." The airline apologized for the incident, but the woman is filing a lawsuit in an attempt to get Southwest to clearly define its "Customers of Size" policy. More »
Spirit Airlines Knows Everyone Hates It, Really Doesn't Care
By Mary Beth Quirk on May 4, 2012 11:00 AM
76 Comments
Just in the last week or so, Spirit Airlines has made a lot of people mad, what with denying a veteran dying of cancer a refund and then announcing it'll charge $100 for some carry-on bags. But perhaps unsurprisingly, Spirit doesn't really give a flying fig if you don't like it or if it's got a high number of customer complaints. It's all about the money, see. More »
Airlines Forced To Roll Back Price Hike Because Not Everyone Joined In
By Mary Beth Quirk on April 23, 2012 10:00 AM
20 Comments
When it comes to airline price hikes, it's all for one or none at all. Last week it seemed Delta Air Lines would get away with an increase of $10 to $20 on last-minute domestic roundtrips, because American, United and US Airways all joined in. This time, however, it appears they've been thwarted. More »
Southwest Passenger: I Was Detained For 10 Hours Over Nail Polish Squabble
By Chris Morran on March 7, 2012 11:30 AM
144 Comments
Painting your nails on a plane can cause problems. There are the obvious ones like annoying nearby passengers with the fumes, or the potential for spilling nail polish everywhere if you run into some turbulence. And if you get into an argument with the flight attendant, there's apparently the chance you'll be detained for 10 hours when you land. More »
Southwest Confuses Rabbits With Rodents, Won't Let Passenger Board With Bunny
By Chris Morran on March 6, 2012 2:30 PM
148 Comments
Southwest Airlines allows passengers to carry-on Emotional Support Animals, so long as the passenger provides the required documentation, the animal is trained to not freak out on a crowded plane and the passenger isn't seated in an emergency exit seat. But at least one Southwest staffer not only decided this allowance does not extend to rodents — he also mistakenly believes that rabbits are rodents. More »
Southwest Airlines Wins One Round In Lawsuit Over Free Drink Coupons
By Mary Beth Quirk on March 6, 2012 10:00 AM
18 Comments
Southwest Airlines had a small triumph in the lawsuit against it over free drink coupons for alcoholic drinks with no expiration dates printed on them. A judge ruled that federal airline law pre-empts claims against Southwest of unjust enrichment and violating state consumer fraud laws. More »
(afagen)
Southwest Pilot Wishes Happy Birthday To "Mom On Board," Passengers Hear "Bomb On Board"
By Chris Morran on February 27, 2012 11:15 AM
54 Comments
We have no idea why anyone would think a pilot was saying "happy birthday" to a "bomb on board" a plane, but that's exactly what some passengers on a Southwest Airlines flight from Baltimore to Long Island thought they heard on Friday. More »
Airlines Hike Up Fares Yet Again, Blaming Higher Fuel Costs
By Mary Beth Quirk on February 27, 2012 11:00 AM
21 Comments
Airlines aren't just good at lifting planes into the air, but with yet another hike on round-trip fares, they're showing how great they are at sending prices skyward as well. Zing! This latest increase is the third already this year. More »
(hilarynh)
Who Put This Stupid Light Pole In The Way Of My Southwest Flight?
By Chris Morran on January 30, 2012 2:15 PM
41 Comments
Earlier this morning, a Southwest Airlines flight made it all the way from Los Angeles to Denver without any apparent incident. That is, until the huge Boeing 737 managed to clip a light pole. More »
New Airfare Rule Means The Price Advertised Is The Price You'll Pay
By Mary Beth Quirk on December 30, 2011 10:00 AM
61 Comments
What can seem like a reasonably priced fare can blow up in your face with government fees and taxes by the time you're done clicking through the various windows in online booking. But that will be no more — the Department of Transportation has a new rule going into effect next month requiring advertised fares to be the full price customers pay. More »
Even Alec Baldwin Isn't Allowed To Play On His Phone During Takeoff
By Phil Villarreal on December 7, 2011 7:30 AM
49 Comments
Celebrities are having a harder time staying on flights this week than the Indianapolis Colts are at winning games. After country musician John Rich was booted off a Southwest Airlines flight Sunday for allegedly getting involved in an altercation with other passengers, Alec Baldwin got the hook from an American Airlines flight Tuesday, apparently due to his addiction to the game Words with Friends. More »
(dmuth)
Country Star Escorted Off Southwest Flight
By Phil Villarreal on December 6, 2011 8:00 AM
44 Comments
Country music star John Rich — formerly half of the duo Big & Rich — was escorted off a Southwest Airlines flight Sunday from Las Vegas to Nashville before it took off. More »
Southwest Passenger Says Airline Owes Him 45 Free Drinks
By Chris Morran on November 17, 2011 11:15 AM
62 Comments
Once upon a time (i.e., up until August 2010), people who bought Business Select tickets on Southwest Airlines flights were treated to free drink coupons that didn't have an expiration date and could be used at a later date if the passenger didn't feel like tippling on the day of the initial flight. But now that these coupons are only good for the date of issue, one Southwest traveler with a stockpile of now-useless paper is suing the carrier. More »
Southwest Passenger Uses Craigslist To Track Down Stolen Laptop
By Chris Morran on November 3, 2011 12:30 PM
77 Comments
This story is useful in two ways. First, as an example of how you can utilize freely available online tools to help yourself when others won't. And second, as yet another example of why you should never, ever check your laptop on a flight. More »
Is In-Flight Advertising Getting Out Of Control?
By Chris Morran on October 19, 2011 4:15 PM
47 Comments
Depending on the airline you choose, everything from the exterior of your jet to the overhead compartments to your tray table and the back of your seat to your airplane safety video can be sponsored by an advertiser. And considering the amount of revenue being generated by these ads, they probably aren't going anywhere anytime soon. More »
Why You Should Thank BofA For The $5 Debit Card Fee
By Ben Popken on October 17, 2011 12:00 PM
65 Comments
Bank of America's new $5 monthly fee for having a debit card is getting painted as a public enemy, but columnist Michael Hiltzik for the Los Angeles Times says we should be giving it a great big hug. More »
(delfuego)
AirTran To Require Some Overweight Passengers To Buy Second Seat
By Chris Morran on October 12, 2011 1:15 PM
162 Comments
Now that AirTran is a subsidiary of Southwest Airlines, it looks like the carrier will be adopting Southwest's controversial policy of requiring that "customers of size" purchase a second seat. More »
George Takei May Protest Southwest Airlines For Scolding L-Word Actress
By Ben Popken on September 28, 2011 2:00 PM
67 Comments
Earlier this week, Leisha Hailey, actress and former star of the Showtime's The L Word, was reprimanded by a Southwest Airlines flight attendant for sharing a kiss with her partner while onboard the aircraft. Earlier today, George Takei, actor and former helmsman of the USS Enterprise, mock threatened to stage a protest in response during his next Southwest Airlines flight. More »
'L Word' Actress Says She Was Scolded By Southwest Staff For Kissing Girlfriend
By Chris Morran on September 27, 2011 1:17 PM
163 Comments
Leisha Hailey, actress and former star of the Showtime's The L Word says she was given a talking-to from a Southwest Airlines flight attendant after the employee deemed a smooch between the actress and her girlfriend was unfriendly for the family environment. More »
