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Your search for “rite aid” produced “2997” results
Lenovo Has My Defective Computer, Isn't Returning My Calls
By Laura Northrup on May 17, 2012 12:30 PM
20 Comments
Bethany's Lenovo laptop computer is pretty nice. At least, it is when it's around. It keeps taking extended vacations at Lenovo's repair depot, to the point that she had to buy another computer in order to get through finals and computerless life in general. After they held on to her machine for three weeks, she finally asked for a refund instead of getting the evidently defective computer back. That's when they stopped returning her calls. More »
Washing Your Clothes Now Involves Complicated Flow Chart, Credit Cards
By Mary Beth Quirk on May 15, 2012 2:00 PM
59 Comments
Darren's New York City apartment building just got a new set of laundry machines. Which is all well and good, but the instructions that come with said equipment? Let's just say the "3 Easy Steps" touted on the in-depth flow-chart appear to be neither three in number, nor easy. Whatever happened to sticking some quarters in a machine and popping your whites and darks in? More »
Verizon Wants Me To Pay $300 ETF Because Of Its $450 Error
By Chris Morran on May 14, 2012 4:15 PM
74 Comments
When Consumerist reader Timothy bought his wife a new smartphone for her birthday last December, he thought he was just doing something nice for his special someone. Little did he know he was hopping aboard the grotesque merry-go-round that is Verizon Wireless customer service. More »
Coca-Cola To Meet Dieters Halfway With Mid-Calorie Sprite & Fanta
By Chris Morran on May 14, 2012 1:15 PM
44 Comments
Several years after abandoning its mid-calorie "C2" version of Coke, Coca-Cola has confirmed reports it will be dipping its toes into the not-quite-sugar-free pool again by testing mid-calorie editions of both Sprite and Fanta. More »
Has Your Best Buy Account Been Hacked?
By Laura Northrup on May 14, 2012 9:00 AM
23 Comments
Have phantom orders been placed using your Best Buy website account that you had nothing to do with? Since the wee hours of this morning, we've heard from two separate readers who write that their accounts and credit cards were used to order downloadable content that was delivered to another person's email address. And if posts on the Best Buy user forums are any indication, they're far from alone. More »
Macy's Actually Has No Idea What Your Credit Card Number Is
By Laura Northrup on May 14, 2012 8:00 AM
43 Comments
From what we're hearing at Consumerist HQ, it's easy to picture what goes on at Macy's credit card headquarters. When a check arrives, someone throws it in the air, and then it's applied to whatever completely random bill it lands on. That might help explain what happened to Joe, or not. He doesn't even know what his account number is supposed to be in the first place, and no one in the credit card department does, either. More »
How Strict Should Stores Be About Employees-Only Bathrooms?
By Chris Morran on May 10, 2012 5:16 PM
225 Comments
While retail stores all need someplace for employees to wash up and occasionally relieve themselves, many stores have a "staff only" policy for access to the toilet. But are there situations where the store staffers should make an exception in the name of saving a customer from embarrassment? More »
(kimaroo)
Comcast Assumes Woman Caller Doesn't Like Sports But Has A Husband Who Does
By Mary Beth Quirk on May 10, 2012 12:00 PM
106 Comments
A wonderful blogger happens to be a woman, a woman who called Comcast to get help with non-working Internet service. So, since we live in a society where all women must be heterosexual and have husbands, those women must also not like sports in the way that their husbands do. Right? Or something. More »
AT&T Can Unlock Your iPhone, But Only If You Leave AT&T
By Laura Northrup on May 10, 2012 9:35 AM
34 Comments
We often hear from readers who can't get their mobile phone carriers to provide unlock codes so they can use their phone on a different network, even just while traveling abroad. AT&T only recently started providing unlock codes to customers with iPhones, and Josh managed to get one for his iPhone 4S. There was one weird condition: he had to sever his ties with AT&T forever. They couldn't provide the code and keep him as a customer. Wha? More »
Let's Briefly Relive 2006, When People Laughed At The Guy Who Said The Economy Wasn't All It Was Made Out To Be
By Chris Morran on May 8, 2012 10:01 PM
72 Comments
Remember 2006, when your paperboy quit his route to work at a hedge fund, and the little girls down the street were flipping lemonade stands all over the neighborhood? It was also the gilded age of financial forecasters proudly declaring that nothing could possibly go wrong with the housing market, all while giving a swirly to any Debbie Downer who said otherwise. More »
Check Fraud At Toys 'R' Us: Not Fun At All
By Laura Northrup on May 8, 2012 11:33 AM
36 Comments
Lee hasn't shopped at Toys R Us in years, but he bought something there. His bank account did, and didn't bring him along for the ride. He was the victim of check fraud, with his account number used to make a purchase there. After reporting the fraud and getting his money back, he got a debt collection notice from Toys 'R' Us. He straightened that out, and now wonders: what next? More »
FTC Goes After Nation's Largest 3rd-Party Billing Company For Profiting Off Bill-Cramming
By Chris Morran on May 8, 2012 11:15 AM
19 Comments
The federal crackdown on the practice of landline bill-cramming — the slathering on of charges for often unauthorized third-party services onto consumers' phone bills — continues, with the Federal Trade Commission accusing the country's largest third-party billing business of attempting to cram $70 million worth of bogus charges down consumers' throats. More »
Toshiba Thrive Tablet Cracks While Being Held: Sorry, That's Your Fault
By Laura Northrup on May 8, 2012 9:35 AM
52 Comments
Alex writes that his five-month-old Toshiba Thrive tablet cracked, sort of under its own weight. Is that possible? Maybe. Stranger things have happened to electronics. But everyone he's talked to at Toshiba doesn't think so, and they're acting like it was accidental damage. More »
Bank Of America Tells Family It Won't Foreclose, Tries To Foreclose Anyway
By Chris Morran on May 4, 2012 3:53 PM
53 Comments
For two years, a family in Washington state has been waiting for Bank of America to get its act together and finally figure out whether it's evicting them or whether it's going to adjust their mortgage. More »
LG Suggests I Buy Extended Warranty For Problem Warranty Doesn't Cover
By Chris Morran on May 4, 2012 12:45 PM
14 Comments
Buying a new kitchen range should be a rather straightforward process. And yet Consumerist reader Bruce says he hasn't been able to get anyone at LG to give him an honest answer about the appliance on which he wants to spend his cash. More »
Disney Ruins Family Vacation By Not Letting Adopted Child On Cruise
By Mary Beth Quirk on May 4, 2012 10:00 AM
194 Comments
When B. and her husband K. were preparing to take their family on a Disney cruise, they knew they'd have to be prepared. Their son is adopted, and realized Disney has a policy that each child needs a birth certificate to board the boat, and they didn't have his yet. Unfortunately, despite their careful planning, things went awry, and how. More »
J.C. Penney Employee: 'I Fear We're Turning Into Sears'
By Laura Northrup on May 2, 2012 9:00 AM
109 Comments
H. is just an ordinary employee of one city's flagship J.C. Penney store somewhere in America, but tells us that since the company's "fair and square" rebranding effort began, things are looking grim. According to H, without coupons to lure them in, the customers just aren't coming, and quiet layoffs have begun. More »
(afagen)
CFPB Creates New Office To Focus On Diversity In The Financial Industry
By Mary Beth Quirk on April 30, 2012 3:00 PM
14 Comments
The Consumer Financial Protection Bureau announced a new appointment today, that of Stuart Ishimaru as the leader of the Office of Minority and Women Inclusion at the bureau. Previously, Ishimaru was the acting chairman of the Equal Employment Opportunity Commission. So he knows his stuff, ostensibly. More »
(MFfan310)
Why Has United Airlines Taken A Month To Not Process My Ticket Vouchers?
By Chris Morran on April 30, 2012 12:45 PM
26 Comments
Back in July 2011, Consumerist reader Mary and her husband were awarded a total of $800 worth of ticket vouchers from United after they were bumped from a flight. Problem is, now that she's trying to actually use those vouchers, no one at United seems to have any idea what to do with them. More »
(FlySi)
How Gamestop Lost My Business Over Twenty Bucks
By Laura Northrup on April 30, 2012 10:30 AM
86 Comments
The game Brett wanted for his computer is compatible with both Windows and MacOS, in theory. He went to GameStop to buy a physical copy, and learned that he had to buy it as a download instead. They sold him a download code and he went home to get his new game. That's when he learned that GameStop's Impulse download platform might sell Mac-compatible games, but the program itself is Windows-only. Brett wants to warn other gamers...and to vent. More »
