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Long-Running Mouse Infestation May Shut Down N.Y. Walmart
By Laura Northrup on May 25, 2012 11:30 AM
45 Comments
Recent state inspections of a Monticello, N.Y. Walmart have the mundane violations you'd see in any food facility's inspection: dusty fans, lettuce cross-contamination, and coolers slightly warmer than they should be. Then there's all of the food and other merchandise they've had to throw out after it was "defiled by rodents." The state keeps coming back and reporting "thousands" of mouse droppings and evidence of rodents all over the store...and a few decaying corpses while they're at it. The reports of mice go back to September 2011. More »
PayPal's Real-World Dominion Expanding To 15 Additional Major Retailers
By Chris Morran on May 24, 2012 3:15 PM
51 Comments
For so long, PayPal has been a convenient way to make payments online (so long as you don't care about things like customer service or getting your payment disputes settled or even responded to). But the company has been edging its way into real-world retailing, especially through its Home Depot partnership. And today PayPal announced its plan to go whole-hog in this sphere with 15 new major retail partners. More »
(Eva_Deht)
Time Warner Cable CEO: "There Are Too Many Networks"
By Chris Morran on May 24, 2012 10:15 AM
111 Comments
If you scan through your cable/satellite guide and see diminishing returns from the growing number of channels being made available to viewers, you're not alone. In fact, the head of a company that makes an awful lot of money by selling customers on all those channel choices says he's on your side. More »
(Facebook)
Disney Cruise Line Places Alleged iPhone Thief On Administrative Leave
By Mary Beth Quirk on May 24, 2012 10:00 AM
39 Comments
Well, "Nelson"... If you really did take a passenger's iPhone while working on a Disney cruise ship, it was silly of you to take photos of your stolen phone shenanigans, because now you've been caught. More »
CAPTCHA Later, Time Waster! Let's Play Games To Prove We're Human
By Mary Beth Quirk on May 23, 2012 4:00 PM
52 Comments
If you've ever been faced with a CAPTCHA sullenly asking you to type the words in a box below a mishmash of crossed out and jumbled letters, you know how frustrating it can be when you're inevitably told to try again with another set of just as flurbled letters. A new company says it has an easier way to prove you're not a robot, just a regular old flustered human. More »
FDA Still Not Sure Why Chinese Jerky Made 1,000 Dogs Sick
By Laura Northrup on May 23, 2012 12:36 PM
32 Comments
Pet owners think that we're doing our pets a favor by purchasing treats for them that are just pure dried meat: no flour, no soy, no additives, just meat. But these treats may not be as healthy as they seem. Many dog owners claim that these treats have made their pets ill with problems ranging from diarrhea to kidney failure, and many animals have died. The Food and Drug Administration continues to investigate, even sending inspectors to the production facilities in China, but can't determine what causes the illnesses. More »
(softlad)
NY Lawmakers Want To Do Away With Anonymous Online Comments
By Chris Morran on May 23, 2012 11:23 AM
83 Comments
Anonymous hate-mongering,name-calling and venom-spitting has been around the Internet since before many of the people reading this post even had an e-mail address. While most of us have just come to accept that this is part of the cost of having an online community, state lawmakers in New York have drafted legislation that intends to do away with anonymous commenting. More »
(Yo Spiff)
T-Mobile Admits It Made A $250 Error, Still Manages To Blame Me
By Chris Morran on May 22, 2012 5:00 PM
43 Comments
Welcome to the T-Mobile Customer Service Labyrinth, where every turn brings you back to the center, where headset wearing minotaurs tell you that the exit is right in front of you but it's not the exit, and where the company can admit in writing to making an error that costs you $250 but says it's your fault. More »
Judge Upholds FTC Complaint That POM Shouldn't Claim To Cure What Ails You
By Mary Beth Quirk on May 21, 2012 5:00 PM
28 Comments
If you've been chugging your way through vats of POM pomegranate juice or downing POMx supplements in the hopes that it would cure or prevent heart disease, prostate cancer or erectile dysfunction, the Federal Trade Commission has got some words for you. More »
Bank Of America Apparently Doesn't Want Credit Card Customers Who Pay Their Cards Off
By Chris Morran on May 18, 2012 4:15 PM
108 Comments
Contrary to any ads touting financial responsibility, banks don't really make much money on people who pay attention to their money, and they may just kick you to the curb when they realize you won't be a huge source of fees and interest for them. More »
Now You Can Get Pricey Blood Thinning Drug Plavix In Cheaper Generic Form
By Mary Beth Quirk on May 18, 2012 3:00 PM
33 Comments
The Food and Drug Administration has given the go ahead to seven companies to begin producing Plavix in generic form. As someone who has to shell out over $100 for about 10 pills to quarter and force an unwilling, yet sick cat, to take, I am pretty darn excited about this whole situation. More »
(source: U.S. EIA)
Why Are West Coast Gas Prices Rising While Dropping Everywhere Else?
By Chris Morran on May 18, 2012 1:30 PM
72 Comments
While the national average for a gallon of gas has dropped nearly 20 cents since peaking in early April, prices on the West Coast of the U.S. recently began rising again, even as prices in every other region of the country trend downwards. More »
Why Did Toyota Sell Me A Van With An Obsolete Navigation System?
By Laura Northrup on May 18, 2012 9:02 AM
107 Comments
Ben bought a Toyota Sienna minivan last year, and one of the fancy options included was a built-in navigation system. That's neat. But what's strange is that his car has the wrong system. It has the one meant for the 2011 model, not the 2012 that he purchased. This doesn't seem like all that big a deal, but it hurts the resale value of his van and is just generally annoying. Wouldn't you want the technology that you paid for? More »
(smcgee)
What The Facebook IPO Could Mean To Consumers
By Chris Morran on May 17, 2012 1:45 PM
44 Comments
Tomorrow, a very small group of people — many of them already incredibly wealthy — will be super incredibly wealthy when shares of Facebook start trading on Nasdaq. But while only a few folks will reap a direct, immediate benefit from the IPO, the decision to take Facebook public with such huge dollar amounts attached to the deal will definitely have a long-term impact on consumers. More »
Navigate Through Your Social Security Information With New Online Tool
By Mary Beth Quirk on May 15, 2012 4:00 PM
50 Comments
Remember the year you couldn't even find a babysitting job and cashed out all your savings bonds just to afford groceries and beer? The U.S. Social Security Administration does, and now all of your past earning info and more is online, ready and waiting for you to walk down memory lane or prepare for your future. More »
9 Examples Why You May Want To Avoid Homeowners Associations Like The Plague
By Chris Morran on May 15, 2012 12:15 PM
161 Comments
We watch a lot of real estate shows here at Consumerist HQ, especially the many variations on the "show three places and pretend to pick the one that you're already in escrow on." And while home buyers always remember to ask, "Are there HOA fees?", they don't ask the more important questions, like "Why in the world am I buying a place with an HOA?" More »
Are Bank Tellers Going The Way Of The Dinosaur?
By Chris Morran on May 15, 2012 10:15 AM
58 Comments
Between ATMs, online banking and smartphone apps, the average person can now go months, possibly years, without ever having to go into a bank and interact with a teller. And a number of financial institutions are continuing to looking for ways to remove tellers from the equation — or at least move the tellers somewhere that they aren't taking up expensive real estate. More »
Amazon Reportedly Set To Introduce Front-Lit Kindle In July
By Chris Morran on May 14, 2012 3:04 PM
26 Comments
Since the introduction of the iPad, e-book fans have generally fallen into two camps — those who prefer the E Ink technology in Kindles and Nooks because it causes less eye strain and uses relatively low battery power; and those who prefer the backlit screens of tablet computers, which allow them to read without the need for a secondary light source. The Nook has come up with one possible solution, and now Amazon is reportedly set to launch a Kindle that would use a front-lit system to allow people to read in the dark. More »
Avis Customers Sue Over E-Z Pass "Convenience" Fee
By Chris Morran on May 11, 2012 2:45 PM
59 Comments
Have you noticed that anytime a company charges something labeled a "convenience fee," it only angers customers more? For example, a recently filed class-action claim alleges that car rental biggie Avis didn't fully disclose the details of the convenience fee it charges customers who rent vehicles equipped with E-Z Pass devices. More »
We Feel Great, Oh Yes, We Feel So Great: Consumer Sentiment At 4-Year High
By Mary Beth Quirk on May 11, 2012 2:00 PM
18 Comments
Since buying stuff helps make the economy go round, we like to consider ourselves somewhat of a cheerleading section for consumers who are keeping upbeat about spending, giving the entire country a boost. So congratulations, everyone — the U.S. consumer sentiment index is at its highest level in more than four years in early May. Commence cheering. More »
