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Your search for “horror story” produced “150” results
Do All Retail/Restaurant Workers Have To Deal With Poo-Related Vandalism?
By Chris Morran on January 25, 2012 3:15 PM
256 Comments
As I've mentioned in previous posts, I spent many a high school and college summer toiling behind the counter at Dairy Queen. But my particular DQ was a walk-up stand which meant no public restroom. And for this, so many years later, I am now very, very glad. More »
Woman Says Ticketmaster Threatened To Blacklist Her For Contacting American Express
By Chris Morran on January 23, 2012 12:15 PM
46 Comments
With the clock ticking down until we open the floor up to Worst Company In America nominations, perennial Final Four contender Ticketmaster is here to remind everyone why they belong in the tournament. More »
Have A Private Student Loan Horror Story? Today Is The Last Day To Tell The CFPB
By Meg Marco on January 17, 2012 11:15 AM
16 Comments
We see enough horror stories about private student loans that we know there must be quite a few of them out there. If you'd like to contribute to the public good by sharing your experience, the Consumer Financial Protection Bureau would like to hear what you have to say. And if you actually had a good experience the CFPB would like to hear about that, too. More »
Shut Down Google Account Was Flagged For Kiddie Porn...But Not Really
By Laura Northrup on July 27, 2011 9:00 AM
46 Comments
Last week, Google users look on in horror as we shared the story of Dylan, a man who was a huge fan of Google's Web services until he was suddenly locked out of his account with no warning or explanation. His Twitter campaign had the intended effect, getting the attention of a senior VP at Google who fast-tracked an appeal and got Dylan an explanation and his account access back. So what really happened? More »
Bank Of America Employee Does Something That Resembles Good Customer Service
By Chris Morran on July 15, 2011 2:15 PM
55 Comments
With all the horror stories we read and write about Bank of America, it's easy to forget that there are BofA employees who understand the value of treating the customer as something other than livestock. More »
Mom Turns Summer Vacation Into Crusade For Cleaner Playgrounds At Fast Food Joints
By Chris Morran on July 13, 2011 3:15 PM
92 Comments
Anyone who thinks playgrounds are clean either doesn't remember being a kid or is seriously deluding themselves. But one Arizona mom is so fed up with the crap-tastic conditions at the playgrounds found at fast food restaurants that she's turned her summer vacation into a research project. More »
What To Keep In Mind When Merging Accounts With A Significant Other
By Phil Villarreal on May 22, 2011 10:30 AM
133 Comments
Intimate relationships have a way of disarming even for those who are fiercely independent with their finances, and that intimacy can lead to the logistical horror that is merging bank accounts and credit cards. More »
(sdc2027)
'Extreme Couponing' Is Back On TLC, And We Can't Look Away
By Laura Northrup on April 6, 2011 4:00 PM
168 Comments
Consumerist readers are divided on the subject of hardcore couponing: some are dedicated practitioners, and everyone else seems to think that couponers disrupt commerce and are poisoning their families with transfats, high fructose corn syrup, and greed. Last year, TLC made a one-off documentary, Extreme Couponing, that was such a hit that it is now becoming a reality series in its own right. Should you watch? More »
Worst Company In The Air: Oceanic Vs. TransAmerican
By consumerist.com on April 1, 2011 4:30 PM
50 Comments
Every airline has a few in-air horror stories in its history, but there are two commercial carriers whose public image is dominated by their catastrophe-related headlines. More »
(claytron)
Where Are They Now? The First-Time Homebuyers And The Secret Room Filled With Moldy Garbage
By Laura Northrup on March 30, 2011 1:00 PM
143 Comments
Last June, we shared the story of Jeannine and her husband, who discovered all kinds of exciting surprises in their home after purchasing it. These included a sealed room filled with garbage coated in a fuzzy white mold and a shower literally patched up with duct tape. None of these issues were disclosed by the sellers, or noticed by the inspector that the couple hired. Consumerist readers had 266 comments' worth of advice for Jeannine and Mr. Jeannine, but we never heard back from them. So where are they now? Things have actually gotten worse. More »
Zombie Wells Fargo Account Rises From Dead, Collects Overdraft Fees
By Laura Northrup on March 29, 2011 11:45 AM
65 Comments
Leigh thought that she had laid her Wells Fargo checking account to rest. It was closed, gone, out of her life forever. When some forgotten auto-payments hit the account, though, instead of rejecting the payments, the bank zombified the account, brought it back to life, and charged Leigh and her husband a $35 overdraft fee for each item that hit their account. Wells Fargo put them on a payment plan to repay their balance, then turned around and sent the account to collections less than a month into the agreed-upon payment plan. Now they've been flagged as overdrafters in the Chexsystems database, and are still watching the account to make sure that no erroneous auto-payments hit it and trigger more overdrafts. More »
Tarmac Regulations May Be Extended To Cover International Flights
By Chris Morran on February 14, 2011 3:42 PM
27 Comments
Less than a year after the Dept. of Transportation introduced controversial regulations limiting the amount of time planes making domestic flights can sit on airport tarmacs, the agency is planning to expand those rules to cover overseas carriers that use American airports. More »
Call This Radio Shack Salesman On His Crap, And He'll Call Security On You
By Laura Northrup on December 22, 2010 8:00 AM
170 Comments
Eric writes that he wanted to upgrade the phone that he uses on his T-Mobile prepaid plan. He decided on a T-Mobile Comet, and found a great price on it at Radio Shack. The crack sales team at The Shack had the phone in stock, and would be very happy to sell it to him along with a two-year contract. This being the reason why Eric has a prepaid plan, he declined. The salesman insisted that this was a policy that came straight from the district manager, and "called" to confirm it. When Eric asked for the manager's number so he could discuss the problem himself, the manager turned out to be a fax machine. When Eric insisted on being given the real number, that's when the salesman threatened to call mall security. More »
Time To Make An Offer They Can't Refuse On ''Godfather' House
By Chris Morran on December 2, 2010 2:40 PM
24 Comments
Forget that Amityville Horror house they were selling out on Long Island. If you want to really live out scenes from a 1970s hit movie, there's a much cooler (and less creepy) house up for sale — the Corleone estate from The Godfather. More »
How To Survive While Traveling In Packs
By Phil Villarreal on November 29, 2010 1:30 PM
41 Comments
It can seem like a great idea to gather a group of friends and family members for a mass migration during the holidays, but unforeseen complications tend to crop up when you bunch together various groups of people with different routines, financial resources and quirks. More »
(Ben Popken)
Your Morning Cup Of TSA Horror
Video of frustrated father ripping shirt off shy son so TSA can complete search. [YouTube]
Video of 3-year old girl screaming and writhing during TSA patdown. Her teddy being taken away and going through the x-ray seemed to have set her off. [KGTV]
Airport opt-out day is imbecilic. [Slate]
TSA bumper stickers. "It's not a grope, it's a freedom pat." [Althouse] More »
By Ben Popken on November 22, 2010 11:00 AM
126 Comments
Man with a bladder bag says a TSA patdown left him humiliated and soaked in urine. [MSNBC]Video of frustrated father ripping shirt off shy son so TSA can complete search. [YouTube]
Video of 3-year old girl screaming and writhing during TSA patdown. Her teddy being taken away and going through the x-ray seemed to have set her off. [KGTV]
Airport opt-out day is imbecilic. [Slate]
TSA bumper stickers. "It's not a grope, it's a freedom pat." [Althouse] More »
(Marike79)
GameStop Pushed Me Out Because I Refused To Upsell
By Phil Villarreal on October 29, 2010 2:30 PM
161 Comments
You can't walk into a GameStop without having to fend off requests to sign up for a membership and preorder games. A former manager says he refused to take part in the often irritating environment, faced a demotion due to poor upselling numbers and lost his house as a result. More »
(dooley)
Verizon Fixes Billing Quagmire, Overnights Refund Check After Consumerist Post
By Laura Northrup on October 15, 2010 8:00 AM
23 Comments
On Wednesday, we shared Mike's Verizon billing horror story. Instead of putting all of his Verizon and Verizon Wireless services on one bill as they were supposed to, the company pummeled Mike with a half-dozen different bills that added up to $1,100 for about a month and a half of service. He spent hours on the phone trying to fix this mess before writing to Consumerist. Then a higher power interceded: Verizon's Executive Support and Media Relations departments, who we had passed Mike's story on to in addition to publishing it. More »
ESPN Drives Football Fans Crazy With Arbitrary HD Blackouts
By Phil Villarreal on October 4, 2010 10:30 AM
77 Comments
Once you become addicted to watching football in HD, it's tough to go back to standard definition. And when you realize that people in other parts of the country are getting to watch the game in dazzling HD while you suffer through your grainy, small-screen 1985 version thanks to a nonsensical decision by ESPN, it's darn near maddening. More »
Bank Of America Is Having A Hard Time Accepting This Whole Death Thing
By Chris Walters on August 18, 2010 12:30 PM
91 Comments
Dave can't get Bank of America to accept that his parents are gone, even after sending over the death certificates. He keeps telling the bank to take the house, because nobody in his family wants it and the mortgage is underwater. Bank of America keeps threatening his parents with letters about how behind they are on payments. Oh sure, everything about this story is funny on the surface, but not when Bank of America tries to extract money from a closed account you once shared with your dad, forcing it to re-open and siphon funds from your real accounts. More »
