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Your search for “executive” produced “2209” results
(Patti-Jo)
Best Buy Thinks A New AC Adapter Is A Suitable Replacement For Laptop Battery
By Chris Morran on February 9, 2012 4:00 PM
68 Comments
Back in 2008, Courtney bought an Asus laptop at Best Buy and decided that plunking down $329.99 for Geek Squad Black Tie Protection would be a good investment in case something went wrong with the computer. That extended warranty included one free battery replacement so with the clock ticking until it expired, Courtney decided to take advantage of this benefit to replace the current not-so-great laptop battery. More »
Sears Might Repair Your Fridge, Isn't Really Sure
By Laura Northrup on February 8, 2012 9:00 AM
39 Comments
For generations of Americans, Sears has simply been where you go when it's time to outfit your new home. (At one point, you could even order your house itself out of the Sears, Roebuck catalog.) They, and their Kenmore appliances, were trustworthy, reliable, and quintessentially American. Now? Is Sears any of those things?
Waiting for the second repair on her two-year-old fridge, Joyce was surprised to learn that her Kenmore is just an LG with a badge slapped on it. Oh, and no one knows when the new compressor is coming, or whether it's actually been ordered at all. More »
Alamo/Enterprise Won't Stop Calling About Phantom Rental Car
By Laura Northrup on February 3, 2012 9:04 AM
38 Comments
Andrew is plagued by robocalls.The thing is, they're not for a political candidate or a shady credit card scam. The calls are coming from Alamo/National Rent-A-Car, and Andrew has no idea why. He's never rented a car from them, but that hasn't stopped them from robocalling. A lot. More »
Best Buy To Use Super Bowl Ad To Try To Convince You They Know About Electronics
By Chris Morran on February 1, 2012 12:15 PM
65 Comments
During last year's Super Bowl, Best Buy tried to use not-at-all-a-flash-in-the-pan teen star Justin Bieber and slurring punchline Ozzy Osbourne in a failed attempt to announce its Buy Back upsell program that we've barely heard about since. For this Sunday's big ad the retailer, inspired by the death of Steve Jobs and the fact that people seemed to like him, has turned to tech innovators to convince customers it's not just a showroom for Amazon and Newegg. More »
Lawsuit Claims Technology Industry Bigwigs Had Secret Anti-Poaching Pact To Keep Employee Salaries Low
By Mary Beth Quirk on January 30, 2012 1:00 PM
77 Comments
The ability to play employers off bids from other companies seeking to snag the best in their fields is an important one. So much so, in fact, that workers in Silicon Valley have filed a lawsuit alleging that some of the industry's biggest players were involved in a secret anti-poaching pact that kept salaries down and workers stuck where they were. More »
(Scoboco)
21 CEOs Who Floated Away On Golden Parachutes Worth More Than $100 Million
By Chris Morran on January 27, 2012 1:30 PM
82 Comments
Being the CEO of a multibillion-dollar global corporation is tough work. Or at least it had better be, considering the amount of money some of these folks were paid just to quit. More »
(lymang)
Time Warner Cable Is Really Anxious To See You Go
By Laura Northrup on January 27, 2012 11:34 AM
30 Comments
Jack has been a customer of Time Warner Cable for a long time, what with the virtual monopoly in his town and all. He never really had any complaints until he was getting ready for his upcoming move. He dutifully called in a week and a half before the move, so his TV/Internet/phone package would be turned off at his current home, and installation set up at the new place. So, naturally, they turned off all three services at his current place the very next day. He complained, and they turned them back on. Then a Time Warner rep called up to "fix" the problem, flipping a switch to turn off all of the services. Again. More »
Comcast Might Get Your Last $70 Back To You In 4 To 8 Weeks
By Laura Northrup on January 26, 2012 10:31 AM
51 Comments
Reader D. is having a rough time financially right now. Technically, he's homeless, but he's staying with a friend while he gets his life back together. As you can imagine, he doesn't have a lot of money to spare. Which is why he now is without grocery money after Comcast kept on auto-debiting his account even after he left his apartment and turned off his service. More »
Alaska Airlines Opts To Stop Handing Out Prayer Cards
By Phil Villarreal on January 26, 2012 9:15 AM
41 Comments
For the past three decades, Alaska Airlines has handed out prayer cards imprinted with Bible verses with meals. But the airline will stop the ritual Wednesday, following through on a decision it made last Fall. According to the airline, a marketing executive copied the prayer card idea from a rival airline in order to "differentiate" its service. If you hadn't noticed the prayer cards recently, that's probably because you weren't flying first class. The airline stopped serving meals in coach six years ago. More »
Sprint Pockets My Money And Thanks Me For Generously "Donating" My iPhone 4S
By Mary Beth Quirk on January 25, 2012 3:00 PM
78 Comments
Caitlyn was just trying to return her Sprint iPhone 4S, and somehow she ended up with no phone and $400 lighter in the wallet, while Sprint thanked her for her "donation." Is that what the kids are calling "taking a phone and not refunding your money" these days? More »
Sen. Ralph Shortey
Legislator Calls For Ban On Imaginary Practice Of Using Aborted Fetuses In Food Products
By Chris Morran on January 25, 2012 12:30 PM
129 Comments
Because the lawmakers of this nation don't have real-world issues that need to be resolved, a state senator in Oklahoma has introduced legislation that would finally put a stop to the abominable, completely nonexistent practice of using tissue from aborted fetuses in food. More »
(kramerst)
Target Asks Vendors To Help Combat Store-As-Showroom Problem
By Chris Morran on January 23, 2012 12:30 PM
139 Comments
A quick skim through the response to any story about major retailers like Best Buy, Target, Sears and others will find a growing number of people talking about how they use these bricks-and-mortar stores as places to go check out a product in person before going to purchase it for less online. In an attempt to combat this trend, Target has written its biggest suppliers for help. More »
Taco Bell Testing New "Cantina Bell" Menu With Actual Fresh Ingredients
By Mary Beth Quirk on January 20, 2012 10:00 AM
37 Comments
Taco Bell is finally joining the fast food trend of trying to offer something worth eating when it's not 2 a.m. on a Saturday after the beer pong championships. Its new "Cantina Bell" menu will feature fresh ingredients and more upmarket offerings in two test locations starting Jan. 26. More »
(nffcnnr)
EECB To Amazon's Jeff Bezos Results In A Very Happy Ending
By Mary Beth Quirk on January 19, 2012 3:00 PM
34 Comments
The first step in resolving a customer service issue isn't to email the CEO of a company, but if nothing else works, why not? Lia used Consumerist's Executive Email Carpet Bomb listings to get in touch with Jeff Bezos of Amazon and lo and behold, success! More »
NYC's Tech Industry Protests SOPA & PIPA Outside Offices Of Senators Schumer And Gillibrand
By Mary Beth Quirk on January 18, 2012 4:15 PM
9 Comments
This afternoon, Consumerist headed over to check out an emergency NYC Tech Meetup protest outside the offices of Sen. Chuck Schumer and Sen. Kirsten Gillibrand, both co-sponsors of anti-piracy legislation. Crowds gathered to hear speakers from the tech industry raise the cry against SOPA and PIPA. More »
Jeff Jarvis Weighs In: SOPA "Changes The Architecture Of Our Greatest Tool Of Speech"
By Mary Beth Quirk on January 18, 2012 3:00 AM
1 Comment
To say that Jeff Jarvis, the media blogger, journalist and author behind BuzzMachine.com, is against SOPA/PIPA, would be more than an understatement. When we connected with him to prepare for our "SOPA/PIPA Only" content for today, Jarvis made it clear that he's as anti-SOPA as anyone could be. More »
(betaart)
Jacksonville Jaguars Owner: If You Don't Have Season Tickets, You're Not A Fan
By Phil Villarreal on January 13, 2012 9:15 AM
81 Comments
The Jacksonville Jaguars have traditionally had difficulty selling out home games, and the franchise is apparently so frustrated that it has resorted to insulting those who don't buy tickets. While introducing the team's new head coach, new owner Shahid Kahn said he's only interested in hearing criticism from ticket buyers. More »
I Signed Up For Verizon DSL Back In September. They Forgot That I Exist.
By Laura Northrup on January 12, 2012 10:35 AM
42 Comments
Heather signed up for Verizon DSL service at her new place last September. So she's been enjoying several months of cost-effective Internet service by now, right? Not exactly. Her story is a perfect illustration of why it is that monopolies can make customers miserable. The scheduled installation technician never showed up, troubleshooting of her service didn't work, and when she tried to set up service again months later, they misplaced her account and kept hanging up on her. More »
How Not Having Home Internet Access Makes Xbox Live Problematic
By Laura Northrup on January 12, 2012 9:00 AM
68 Comments
It's difficult to imagine such a rustic, primitive existence, but Dustin doesn't have broadband Internet access at home. He seems to manage, though. Except when it comes to his Xbox 360. When he downloaded a game expansion, a Microsoft representative gave him bad advice, instructing him to put his hard drive in the console of a friend who does have broadband at home. The representative left out a step, and the game expansion license now belongs to Dustin's friend's account. No one at Microsoft is able to help him get the content back under his own gamertag so he can use the content he paid for. More »
Why Olympus Is In Serious Trouble (And It Has Nothing To Do With Their Cameras)
By Terry Sullivan on January 10, 2012 4:30 PM
25 Comments
For camera companies, 2011 is a year they'd like to forget — natural disasters have wreaked havoc on Japanese manufacturers and delayed many a product launch. But last summer, Olympus suffered a different kind of catastrophe, one that was man-made, but perhaps much more damaging, and which, if the company goes under, could affect consumers who own Olympus devices, such as cameras, audio recorders, or other products. For instance, it may be difficult to send a device back for repairs or replacement if there's no company to send it to. More »
