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Your search for “comcast” produced “1073” results
Boston Mayor To FCC: Please Don't Listen To Comcast
By Chris Morran on May 25, 2012 3:30 PM
29 Comments
In April, cable subscribers in Boston were offered a glimmer of hope after the FCC ruled that the city would once again, after a decade of price increases from Comcast (the only cable company in town), be allowed to regulate cable pricing. But the war isn't over, as Comcast has asked the FCC to rethink its ruling while Boston's mayor has asked the FCC to just please not listen to Comcast. More »
Don't Be Attacked By Criminals Posing As Comcast Techs
By Chris Morran on May 24, 2012 12:15 PM
33 Comments
What's worse than having a bad cable company tech wrecking your house? How about three men posing as cable techs who want to break into your house to rob and assault you? More »
Comcast Refuses To Believe I Didn't Open An Account When I Was 16 At A House I Didn't Live In
By Chris Morran on May 21, 2012 12:30 PM
44 Comments
We know that some unscrupulous people out there will try to pull one over on a cable/phone/utility company by simply claiming that the person who owes them a big bill is a previous, unrelated tenant. But if you have several documents proving that you are indeed the new tenant, that should be sufficient. Right? Oh wait... this is Comcast we're talking about. More »
5 Cable Companies Agree To Share Hotspots, But Will People Use Them?
By Chris Morran on May 21, 2012 11:52 AM
13 Comments
For years, a number of the larger cable-based Internet providers have placed WiFi hotspots around the country for their customers to use when not in the comfort of their own home, but you had to find a hotspot operated by your ISP. Today, five of those companies — Comcast, Time Warner Cable, Bright House Networks, Cablevision, and Cox Communications — have announced that their customers will all soon be able to all use the same hotspots. But will people use them — and will this actually make some of the problems worse? More »
(KDKA)
Comcast: Arson Ain't A Good Excuse For Lost Equipment, So Pay Up
By Mary Beth Quirk on May 18, 2012 10:10 AM
119 Comments
It wasn't enough that a woman lost her apartment in a fire set by an arsonist— including most of her belongings, but then Comcast had to make it all worse by demanding she pay up for the two cable boxes and a router she failed to save in the fire. More »
Comcast To Remove 250GB Data Cap. Don't Celebrate Just Yet
By Chris Morran on May 17, 2012 4:12 PM
41 Comments
Following the recent news that Comcast would not count any of its own Xfinity streaming video services against Internet customers' 250GB data cap, the folks at Kabletown have announced they is doing away with that cap — and replacing it with tiered data plans. More »
(kimaroo)
Comcast Assumes Woman Caller Doesn't Like Sports But Has A Husband Who Does
By Mary Beth Quirk on May 10, 2012 12:00 PM
106 Comments
A wonderful blogger happens to be a woman, a woman who called Comcast to get help with non-working Internet service. So, since we live in a society where all women must be heterosexual and have husbands, those women must also not like sports in the way that their husbands do. Right? Or something. More »
Flyers Season Ticket Holders Sue Comcast Spectacor For Trying To Upsell Them Expensive Winter Classic Tickets
By Chris Morran on May 9, 2012 4:20 PM
26 Comments
Sadly, the Philadelphia Flyers' Stanley Cup hopes were dashed into the boards last night by the New Jersey Devils. But season ticket holders still have something to get riled up about, as they try to call team owners Comcast Spectacor for legal high-sticking. More »
(dmuth)
Should Cable Companies Credit You For Outages You Didn't Complain About?
By Chris Morran on May 9, 2012 3:45 PM
55 Comments
There's that old question that asks: If a tree falls in a forest and no one is around to hear it, does it make a sound? But in the world of Consumerist, a more appropriate query might be: If the cable goes out for a few hours and customers don't notice, should they get refunds anyway? More »
(Cayusa)
Want Verizon FiOS To Price-Match Itself? You Need Imaginary Re-Installation
By Laura Northrup on May 8, 2012 10:34 AM
42 Comments
A week after Kyle got Verizon FiOS installed in his new apartment, he saw an ad for a new subscriber deal that was $15 cheaper per month than the two-year contract he had just signed. No problem, then: just call them up and see whether they could price match their own deal. Sure, they could: but only if he canceled his new service, returned all of the equipment, and had the installers come out again to turn the service back on. Well, that's efficient. More »
Report: Hulu Thinks Maybe You Shouldn't Cut Your Cable Cord Just Yet
By Chris Morran on April 30, 2012 6:19 PM
139 Comments
Hulu is one of the many streaming services that have led a growing number of cable and satellite subscribers to cancel their subscriptions and get most of their TV entertainment via the Internet. But a new report claims that Hulu is now looking to appease cable companies by eventually making the service available only to those who are also paying for cable. More »
New Book About Comcast Is For Kabletown Employees Only
By Chris Morran on April 24, 2012 1:15 PM
21 Comments
We've been hearing for a couple weeks from folks inside Comcast that the company had commissioned a book on the creation of the country's largest cable provider (and current owner of a third-tier network called NBC). And while it's currently being shipped out to all Comcast employees, the 424-page tome will not be made available for those of us who might want to actually read it. More »
You'll Take The Cable Box Comcast Gives You And You'll Like It
By Laura Northrup on April 24, 2012 12:30 PM
96 Comments
Nancy wants to put a small TV in her kitchen, but there isn't room for a full ginormous cable box. That's okay, though: her cable provider, Comcast, makes a special mini box for tiny televisions in tight spaces. The problem is that if you want one, you have to just cross your fingers and hope that the installer happens to have one in their truck that day. You can't order it, and you can't even show up at a local Kabletown outpost to pick one up: there's no guarantee they'll have one. No, you have to use what your installer shows up with. And you'll have to like it. More »
(dooley)
Verizon Wireless Wooing Spectrum Regulators With $4.4 Billion Worth Of Airwaves
By Mary Beth Quirk on April 19, 2012 12:00 PM
13 Comments
Right now Verizon Wireless is so dang flush with airwaves that everyone else wants, it's all rolling around on a bed of airwaves being like, "Airwaves? Which airwaves? Oh, you mean these? Don't need'em!" At least that's what it says it will do if regulators let the company buy the new chunks of spectrum they want from cable companies. More »
(mine)
Comcast Tech Manages To Condemn House With His Truck
By Chris Morran on April 18, 2012 2:30 PM
44 Comments
Usually when we write about a cable company tech doing damage to a property, it involves kicking holes in walls or other shoddy workmanship. But here's the tale of a Comcast tech who managed to have an entire house declare unsafe, all with the help of his company truck. More »
I Would Rather Gnaw My Arm Off Than Continue Dealing With Comcast
By Laura Northrup on April 17, 2012 12:30 PM
34 Comments
M. has had it with Comcast. In fact, she's not even a customer of theirs anymore. But the good people of Kabletown owe her a $143 refund after she canceled service in February, and she can't get her money out of their clutches. Even the customer service heroes of the Twitter team promise her that a check is on its way...but it never shows. At this point, it isn't even about the money anymore. More »
Netflix CEO Rips Comcast On Net Neutrality
By Chris Morran on April 16, 2012 7:00 AM
51 Comments
It's been a few weeks since Comcast announced that data chewed up by customers who use the cable company's Xfinity Xbox app won't count toward their monthly data cap. The move ignited a debate over whether or not Comcast was unfairly making its product more readily available than those provided by others, like perhaps... Netflix. Well, yesterday, Netflix CEO Reed Hastings decided it was time to make his position known. More »
This Time Warner Cable Letter Epitomizes What's Wrong With Cable Industry
By Chris Morran on April 10, 2012 11:30 AM
86 Comments
Do you think Ford would ever send you a letter suggesting you give Toyota a try? Or would McDonald's ever shoot you an e-mail telling you to check out the lovely Burger Kings in your new neighborhood? Of course not. So why would the cable industry not care which company you choose? More »
FCC Gives Boston Go-Ahead To Regulate Cable Prices Again
By Chris Morran on April 9, 2012 5:10 PM
49 Comments
It's been 11 months since the mayor of Boston asked the Federal Communications Commission if he could pretty-please-with-sugar-on-top be allowed to regulate what cable companies charge in his fair city. Well, it appears the FCC Entmoot has finally wrapped up and Boston can once again rein in soaring cable rates. More »
(The greatest place on Earth)
DirecTV & Tribune Company Make Nice In Time For Opening Day
By Chris Morran on April 5, 2012 7:45 AM
6 Comments
Today is the day that most Major League Baseball teams begin the 2012 season. And up until Wednesday afternoon, it looked like DirecTV customers in Philadelphia and Chicago wouldn't be able to watch their hometown teams because of a protracted contract dispute between the satellite provider and the Tribune Company. More »
