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Your search for “airlines” produced “1667” results
(Marike79)
United Passenger: Airline Lost My Wheelchair, Sent Me One Belonging To Another Passenger
By Chris Morran on May 25, 2012 3:00 PM
38 Comments
A man in California claims that United Airlines not only lost his wheelchair, but that the airline denies he ever checked one on the plane, all while sending him a replacement wheelchair belonging to a different United passenger. More »
(afagen)
United Ends Preboarding Policy For Families With Small Kids
By Chris Morran on May 25, 2012 1:02 PM
142 Comments
While airlines love to put out press releases for even the smallest improvements in service, they tend to be pretty quiet when they do something that might tick off customers. Thus, many people are just learning now that back in April, United Airlines ended its policy of allowing families with small children to board flights early. More »
Airbus Working On Wider Aisle Seats That Will Cost More
By Chris Morran on May 25, 2012 12:00 PM
34 Comments
Airline passengers have proven they are willing to pay for minor luxuries like legroom and early boarding, and airlines have proven their willingness to collect those fees. Thus, the folks at Airbus are working on a seating arrangement that would give some people wider seats and allow the carriers to make some more cash. More »
(malgaze)
Navigating Your Way Through The Fees To Cheaper "Free" Miles
By Mary Beth Quirk on May 24, 2012 11:00 AM
7 Comments
Hurray, you've got some free airline miles to use! The bummer part? Carriers are adding more and bigger surcharges on those frequent flyer miles. There are ways to get the most from your miles, however, without offering up too much of your cash in fees. More »
Should An Airline Be Allowed To Say Your Shirt Is Too Offensive?
By Chris Morran on May 23, 2012 1:20 PM
224 Comments
When does an airline passenger's attire cross a line and become so offensive they should not be allowed to board? And who determines where that line is drawn? Those are the questions surrounding an incident involving a woman who says she missed her connecting flight because a pilot said her shirt was inappropriate. More »
Extra Fees For Aisle & Window Seats Means Families Who Fly Together Won't Always Sit Together
By Mary Beth Quirk on May 21, 2012 4:00 PM
89 Comments
Flying with kids or in a large group can be tough, which is why it'd be ideal for families to be able to sit together. But now that some airlines are reserving window and aisle seats for customers willing to pay extra for them, or frequent fliers, it could mean some families having to split up on the plane. More »
Got A Good 'Drip Pricing' Story? The FTC Wants To Hear From You
By Chris Morran on May 18, 2012 5:15 PM
155 Comments
You may not be familiar with the term "drip pricing," but you're probably all too familiar with the concept. It's when a company advertises only one part of a product's price and doesn't reveal other associated charges until later in the the buying process. More »
Petco Loses Dogs Too
By Chris Morran on May 18, 2012 2:30 PM
48 Comments
It's not just airlines that fail at keeping a handle on customers' pets. Just ask the Texas man who took his retriever in to his local Petco for some grooming and is now looking for help trying to find the lost pooch. More »
Airlines Aren't Pulling In As Much Dough Off Checked Bags Fees As They Used To
By Mary Beth Quirk on May 18, 2012 1:00 PM
53 Comments
You might already have suspected that the reason why you engage in a fierce, almost Hunger Gamesesque competition to stow your carry-on is because no one wants to pay to check bags. That free-for-all has resulted in U.S. airlines making less money off baggage fees for the first time since they started assessing them. More »
United/Continental Pilots Get Authority To Call Strike Vote
By Chris Morran on May 18, 2012 11:23 AM
8 Comments
Even though United Airlines and Continental have merged just about everything else, the pilots remain represented by two different groups at the Air Line Pilots Association. Even so, all pilots for the merged carriers received union approval to ask members to vote on a strike if negotiations with management break down. More »
Flying While Fat: Research And Self-Awareness Mean Smooth Travel
By Laura Northrup on May 17, 2012 11:33 AM
109 Comments
Reader Mechpaul is a large man. He used to avoid flying, afraid of what would happen if he was too big for his seat, encroaching on his neighbors' space and potentially being humiliated and marched off the plane. Instead of approaching his flight with fear, he armed himself with two essential tools: a measuring tape and the Internet. He used these to find out whether he would fit in a United Airlines seat, and to plan accordingly. More »
Survey Finds Best & Worst Airlines For Redeeming Rewards Miles
By Chris Morran on May 17, 2012 11:15 AM
23 Comments
It's incredibly easy to pile up airline miles. I think I just earned 400 miles for merely mentioning this fact. But as you may have already discovered, it's not always so simple to actually redeem those miles. A new survey looked at dozens of domestic and international carriers to find which ones were more likely to have seats available for rewards travel. More »
Delayed Air Canada Passengers Pass Time With Free In-Plane Concert
By Chris Morran on May 16, 2012 1:30 PM
39 Comments
Being stuck on a delayed, crowded plane — even for a short period of time — can be an ordeal. But for Air Canada passengers waiting on the tarmac to take off for their flight to Bucharest, they were lucky (or perhaps unlucky, depending on your taste in music) to be traveling with members of the Lemon Bucket Orkestra. More »
(afagen)
Spirit Airlines Won't Let Woman Change Name On Reservation, Forcing Her To Buy Another Ticket
By Mary Beth Quirk on May 15, 2012 11:00 AM
75 Comments
A young woman who makes $7.40 an hour needed a bit of help to buy a flight to go visit her U.S. Navy boyfriend while he had two weeks of shore duty. So, three months before the planned visit, Katherine's dad let her use his credit card to purchase a $477 flight on Spirit Airlines through Orbitz. Unfortunately, his name somehow ended up as the traveler. More »
Top Posts Of The Week And Open Thread
By Laura Northrup on May 11, 2012 12:30 PM
86 Comments
- American Airlines Regrets That Whole Lifetime First Class Pass Thing
- Woman Spends Night In Jail For Picking Up Prescription Refill
- Small Brewer Says Budweiser Is Bullying Him About Old Kegs
- Wells Fargo Fires Woman After Finding Out She Shoplifted 40 Years Ago
- Amazon Says It Will Never Compensate Us For Or Assist With Problems In Any Future Deliveries
Petition Gets United To Remove Ban On Pit Bulls, 8 Other Breeds
By Chris Morran on May 8, 2012 5:00 PM
53 Comments
After United Airlines merged with Continental, it adopted its new spouse's PetSafe program, which includes perks like climate-controlled transport and cargo holds, and the ability to track your pets' whereabouts. But it also meant that nine breeds of dog, including pit bulls, were no longer allowed to fly United. Following customer backlash in the form of nearly 46,000 signatures on a petition, the airline has changed its tune. More »
(MFfan310)
United Airlines' Phone System Is Just Being Nostalgic About Refunds
By Chris Morran on May 7, 2012 4:15 PM
5 Comments
The honeymoon may be over for recently wed United and Continental, and the merged company's phone system is already daydreaming about its days as a swinging single, when customers could just call it up and ask for a refund on 30,000 unused miles. More »
American Airlines Regrets That Whole Lifetime First Class Pass Thing
By Mary Beth Quirk on May 7, 2012 4:00 PM
84 Comments
Back in the day, American Airlines thought it was a pretty good idea to sell unlimited first-class travel for a lifetime. For a few hundred thousand dollars, travelers could hop on a jet any time, and for an additional fee, so could a companion of their choice. Turns out that costs American a lot of money, and they're trying to shut the whole thing down as a result. More »
(Cea.)
Stuck In Mexico Without Any Bags Thanks To Gate-Checked Carryon
By Laura Northrup on May 7, 2012 8:00 AM
42 Comments
Edwin's wife flew to Mexico last week, toting only her carry-on luggage. United Airlines personnel made her gate-check the suitcase, telling her that it was too big and that she would definitely get it back when she landed. She hasn't seen her suitcase since, and suspects it might have been stolen. United, as of yesterday, refused to give Edwin or Mrs. Edwin any answers. More »
(spirit.com)
Spirit Decides It Doesn't Want To Be So Reviled After All, Refunds Dying Man's Ticket
By Chris Morran on May 4, 2012 6:27 PM
48 Comments
More than a week after a man with terminal cancer took his gripe with Spirit Airlines public — and after several stern statements by Spirit that it would not, under any condition, bow to public pressure and refund the man his $197 — the airline has bowed to public pressure and is refunding his $197. More »
