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Your search for “"black friday"” produced “273” results
One Man's Campaign To End Six Months Without A Working Haier TV
By Laura Northrup on April 20, 2012 11:30 AM
64 Comments
Andrew took advantage of a great Black Friday deal from Newegg to buy a nice large TV. At least, he assumes that it's nice. The first set he received never worked, and the second worked for only 48 hours. Stuck dealing with Haier, he still hasn't managed to extract a working TV out of them. More »
Friday The 13th Is Always A Great Day For Financial Disasters To Strike
By Mary Beth Quirk on April 13, 2012 11:00 AM
20 Comments
Friday the 13th isn't just a spooky day for anyone worried about serial killers named Jason hunting them down during a murderous rampage. Turns out it's also a really unlucky day when it comes to financial disasters, as a few pretty bad ones have struck on this most superstitious of days. No hockey masks involved, however. More »
Best Buy CEO Brian Dunn Resigns
By Chris Morran on April 10, 2012 10:01 AM
71 Comments
After three years as Best Buy's top executive and biggest public cheerleader, CEO Brian Dunn has said goodbye to the electronics retailer. More »
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By Phil Villarreal on April 10, 2012 8:30 AM
2 Comments
- Clothing
(tjean314)
Morning Deals
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By Phil Villarreal on March 30, 2012 7:30 AM
0 Comments
- Clothing
Worst Company In America Round One: Target Vs. Best Buy
March 13, 2012 9:30 AM
157 Comments
Go make some popcorn and gather the family by the glow of your data-receiving device of choice — It's Worst Company In America time! And it looks like the first blood to be spilled in the WCIA 2012 Octagon of Shame will come from the veins of one of these two retail titans from Minnesota. More »
How Walmart Is Making Americans Even Stupider
By Laura Northrup on February 22, 2012 9:35 AM
194 Comments
Reader "Nick" manages a store that sells DVDs. And while store managers have many, many legitimate gripes that they could share with the Consumerist Nation, Nick has a very specific complaint about Walmart. It's his belief that Walmart is making Americans stupid. Well, stupider. Hear him out. More »
Is It Time To Start A Best Buy Death Watch?
By Laura Northrup on January 5, 2012 8:00 AM
193 Comments
Is much-hated electronics chain Best Buy spiraling out of business and into irrelevance before our eyes? Maybe. But not for a while yet. Writing for Forbes, business expert Larry Downes laid out why the company could be gradually going out of business, one Black Tie Protection Plan at a time. More »
(penner42)
Best Buy Waits Until Now To Admit It Doesn't Have That Stuff You Ordered On Black Friday
By Chris Morran on December 20, 2011 4:30 PM
96 Comments
In case you are calendar-challenged, Christmas is less than a week away, meaning you have precious little time to get your shopping done. Unfortunately for some people who thought they were getting things done early by ordering through Best Buy's website over the Black Friday weekend, they are just now finding out that they are out of luck. More »
More Holiday Buying Leads To More Returns
By Phil Villarreal on December 15, 2011 9:30 AM
21 Comments
Retailers that rejoiced over big Black Friday numbers that kicked off a strong holiday sales season now have reason for pessimism. More buying means there's also more buyer's remorse, with a National Retail Federation survey finding that retailers will refund 9.9 cents for every dollar they take in, due to returns. The figure is up 0.1 cents from last year, and nearly three cents higher than in a better economic climate. More »
JCPenney Employee Checks Store Surveillance Footage To Return Lost $300 To Christmas Shopper
By Mary Beth Quirk on December 14, 2011 12:00 PM
33 Comments
A grandmother shopping for her family's Christmas presents was given the gift of the holiday spirit, in the form of a JCPenney employee who did a little detective work to return $300 she'd dropped at the store. More »
This Frigidaire Mini Fridge Has A Mini Lifespan
By Laura Northrup on December 14, 2011 8:00 AM
64 Comments
Living far from home in a dorm, Damian took advantage of a Black Friday sale at Best Buy to purchase a tiny refrigerator that could hold the necessities of life. (Insert joke about what you thought the "necessities of life" were when you were in college here.) The Frigidaire appliance didn't last long, though. It's already dead after less than a month. And while Best Buy would be happy to take the fridge back, he doesn't have a truck and can't take it back to the store it came from. What can he do? More »
(Yo Spiff)
Who Is Responsible When A Shopper Loses Items He Just Bought?
By Chris Morran on December 13, 2011 4:30 PM
164 Comments
In all the hustle and bustle of holiday shopping, we're surprised we don't hear more about shoppers accidentally losing a bag of items they just purchased. But when that happens, is the store responsible for the shopper's forgetfulness? More »
(BrandenM)
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By Phil Villarreal on December 7, 2011 7:30 AM
1 Comment
- Clothing
(dM.nyc™ )
Guitar Center Fixes Mistake, Apologizes And Offers A $50 Credit
By Mary Beth Quirk on December 5, 2011 1:00 PM
32 Comments
In a world of disgruntled customers and unhelpful sales associates, hearing a consumer's story of a bad experience turned good makes our insides all warm and melty. Akshat wrote in to tell us of a recent interaction with Guitar Center that started off on the wrong foot before ending happily. More »
American Shoppers Are Back To Using Their Credit Cards
By Chris Morran on December 5, 2011 12:30 PM
28 Comments
When the economy jumped head-first into a drained pool in 2008, many American shoppers turned away from using their credit cards to make purchases, instead opting to use debit cards and cash. But during the last six months, the numbers show that we've returned to pressing the "credit" button at the checkout line. More »
Walmart Customers Keep Finding Syringe Needles Inside Clothing
By Mary Beth Quirk on December 2, 2011 10:00 AM
50 Comments
Oh, wacky Walmart! If it's not someone getting pepper sprayed on Black Friday, it's a jab from a syringe needle: Multiple customers in Georgia are claiming they've found needles in clothing from Walmart, and in some cases, were stuck by those needles. More »
Study: JCPenney, Avon, Gap Websites Are Worst At Responding To Customer E-Mails
By Chris Morran on November 30, 2011 4:45 PM
20 Comments
After years of being trained to dread contacting a company via phone, lest we get trapped in the automated phone tree, customers are turning to e-mail for resolving their customer service issues. And while a new study shows that a majority of the top online retailers did a passable job of replying to customer inquiries, a handful of websites apparently decided to give their e-mail customer service teams some extra time off this holiday season. More »
(Enokson)
Where To Get Free Books For Your E-Reader
By Phil Villarreal on November 29, 2011 11:30 AM
40 Comments
If you went out on Black Friday and snagged a cheap e-reader, it's time to load it up with as many free e-books as it can hold. The amount of free stuff out there is astounding, ranging from public domain classics to new releases you can borrow from libraries. More »
Best Buy Sold Out Of BlackBerry PlayBook Tablets After $300 Discount
By Mary Beth Quirk on November 29, 2011 11:00 AM
35 Comments
We're not sure if this is a sign of a resurgence for BlackBerry and Research In Motion, or just another sign of desperation: Best Buy says it sold out of the new BlackBerry PlayBook tablet over the weekend — but only after a $300 drop in price. More »
