Dell has become def listening to any way or form to contact them, I have order many systems from dell in the past few year I think I have ordered close to 20 of them this year alone, I resell systems that dell makes, well I use to I am now looking at Toshiba and hp. I called in to talk to tech support over this past weekend and I could hardly understand what the tech was saying, I already knew what was wrong with the system when I called. The first tech I spoke to was rude and was swearing at me. I got his rep ID number and asked to talk to a manager, after fighting with the rep to get a manager, I finally get to speak to one and he bluntly calls me a liar, I was shocked as I have never been treated that bad before by a company. I end the call with him and call back in hopes of getting a different person to which I did but to no avail my call is sent to another manager and my call is finally sent to someone else who calls me the next day. He was rude I told him about the calls for the previous day and he was like I don't believe that happened to you and is rude. I tell the guy to call me back when you cannot be rude and can listen to what I am telling him. I have yet to receive a call be or an email from any one. I take that back I got a email on Sunday night from the same guy I talked to earlier saying that he has been trying to contact me and that if he don't hear from me he is closing the file as resolved I email him back saying that it is not resolved and that it should not be closed I have yet to hear from anyone at dell meanwhile I have a broken laptop and no one to send me a replacement. DO YOUR SELF A FAVOR AND BUY FROM SOMEONE LOACAL OR ATLEASET CHECK OUT THE COMPANY FIRST. I did a BBB check and dell has had 11,500 complaint sent to them in the past few years. That is 900 percent more than wal-mart.
Dell has become def listening to any way or form to contact them, I have order many systems from dell in the past few year I think I have ordered close to 20 of them this year alone, I resell...
Dell Growing Deaf To EECBs
Dell has become def listening to any way or form to contact them, I have order many systems from dell in the past few year I think I have ordered close to 20 of them this year alone, I resell systems that dell makes, well I use to I am now looking at Toshiba and hp. I called in to talk to tech support over this past weekend and I could hardly understand what the tech was saying, I already knew what was wrong with the system when I called. The first tech I spoke to was rude and was swearing at me. I got his rep ID number and asked to talk to a manager, after fighting with the rep to get a manager, I finally get to speak to one and he bluntly calls me a liar, I was shocked as I have never been treated that bad before by a company. I end the call with him and call back in hopes of getting a different person to which I did but to no avail my call is sent to another manager and my call is finally sent to someone else who calls me the next day. He was rude I told him about the calls for the previous day and he was like I don't believe that happened to you and is rude. I tell the guy to call me back when you cannot be rude and can listen to what I am telling him. I have yet to receive a call be or an email from any one. I take that back I got a email on Sunday night from the same guy I talked to earlier saying that he has been trying to contact me and that if he don't hear from me he is closing the file as resolved I email him back saying that it is not resolved and that it should not be closed I have yet to hear from anyone at dell meanwhile I have a broken laptop and no one to send me a replacement. DO YOUR SELF A FAVOR AND BUY FROM SOMEONE LOACAL OR ATLEASET CHECK OUT THE COMPANY FIRST. I did a BBB check and dell has had 11,500 complaint sent to them in the past few years. That is 900 percent more than wal-mart.