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Best Buy Screws Up Gift Return, Causes Family Awkwardness
Not really. I'm armed with the exact same facts as you and neither of us knows the full story because it wasn't shared here.
Best Buy Screws Up Gift Return, Causes Family Awkwardness
But the full value was refunded; just not to him. As several others have mentioned, there appears to be some information missing from this account and while I have an intense dislike for Best Buy, I'm not willing to blame them - this time - based solely on this one sided account. This line, "After a few minutes of explaining again why I didn't have the original receipt they said they could just print off another copy of it," leads me to believe that during this time, he was offered an exchange or store credit but was insistent on a refund.
Best Buy Screws Up Gift Return, Causes Family Awkwardness
"I went into Best Buy to return it for cash. I had the gift receipt and everything should have just worked out."
The purpose of a gift receipt is to make sure the recipient receives the full value paid for the item in the event he or she needs to exchange it; it does not entitle the recipient to receive cash or any other monetary award beyond a store credit.
If companies gave cash back on gift receipt returns, scammers would be onto it very quickly; they would use the gift receipt to return the item for cash back and then with original receipt in hand, they would go to the store, pluck the item off a shelf and stroll to the customer service desk and make a second return for cash back.
Read The Fine Print Before Taking A Great Gadget Deal
You don't have to have the adapter; you can pick up a wireless bridge for 30 or 40 dollars. The bridge will bring the wireless signal to where you need it, then you can plug it into the ethernet port on the player.
Is "No Problem" A Suitable Substitute For "You're Welcome"?
I don't allow my employees to say, "you're welcome" when thanked by customers. What are they thanking us for? For helping them to give us their money.
I instruct all my people to reply with a sincere "thank you (for your business implied)" or "I'm happy to help" to convey our appreciation for the person's business. This type of question speaks to what is wrong with customer service - and it is not a recent development. Customers do not exist for businesses, businesses exist for customers. Thank the customer; tell him or her it is your pleasure to help; let him or her know you appreciate the business because it keeps the company afloat and keeps you in a job.
I Didn't Get Married And Now I'm Out $2,500 On Honeymoon Plane Tickets
None of the three. What I am is a person who used to love this site but is now seeing it go in a very unfortunate direction.
I Didn't Get Married And Now I'm Out $2,500 On Honeymoon Plane Tickets
Is this what Consumerist is going to be like without Ben? This was an enjoyable site when posts like yours were removed.
What's Worse Than Missing A Cool Text? How About Involuntary Manslaughter?
I think he meant that when he catches up with them at a red light, he asks why they were using both lanes and part of the sidewalk back there.
Comments from scorpionamongus
Bank Of America To Do A Really Bad Job Of Offering Online Deals
Your bias is showing, Consumerist. Once was the time when this site posted stories and let people make up their own minds about them without adding vitriol in the headline.