I voted for Comcast because I am currently trying to get the $85.76 they stole from me. Here's my story: I used to pay the Comcast bill online with my credit card when I lived with my old roommate. The account was in his name, and I would pay the bill every month, sometimes online with my credit card. I never signed up for auto- pay. After my roommate and I moved into different homes, I called Comcast and they assured me I would not be responsible for paying this bill since it is not in my name and I have no control of it.

My old roommate moved to a new house, and set up a new account with
comcast at his new home. I moved to a new house and set up Speakeasy
(Comcast is not available in my neighborhood). My old roommate was
charged a service fee for setting up a new account with Comcast. He
missed a few monthly payments, and guess who's credit card was
charged for his bill when he didn't pay? Mine. How did Comcast
access my credit card information? Good question. I asked Comcast
why they charged my card, and they said that was the card they had on
file for that account, even though this was technically a new account
(which is why Comcast billed a new account set up fee).

I filed a fraudulent charge with my bank, WaMu, and WaMu denied my
claim saying that I had paid this bill before, so I had authorized
them to charge my account because the services were not disabled.
Um... what? I don't live at the new account's address, and I never
have, nor had I ever authorized them to automatically charge my
card. Good job, WaMu... way to protect me from fraud.

The sad part is everyone I have spoken to at both WaMu and Comcast
are sympathetic to my situation, yet no one can refund my money. I
don't want sympathy... I was my stinkin' money back!

- Stacey