(Jackie Alpers)

Even If It Breaks Up Viacom Bundle, Cablevision Won’t Commit To A La Carte Cable

Earlier this week, Cablevision sued broadcasting biggie Viacom for its practice of requiring cable and satellite carriers to buy a wide range of channels — many of them with small audiences — in order to be able to air the few stations with mass appeal. But it doesn’t look like Cablevision is open to the idea of giving customers the same level of choice. [More]

Cablevision thinks it should not be made to pay for VH1 Classic and more than a dozen other Viacom channels.

Sick Of Being Forced To Pay For Channels No One Watches, Cablevision Sues Viacom

Among the biggest bones of contention in the now-frequent carriage fee disputes between broadcasters and cable/satellite companies is broadcasters’ insistence that carriers buy an entire bundle of channels just to get the one or two networks people actually watch. Today, Cablevision declared “Enough!” and filed suit against Viacom. [More]

Congratulations, Cablevision Customers: You'll Finally Be Watching The NFL Network This Season

Congratulations, Cablevision Customers: You'll Finally Be Watching The NFL Network This Season

If you’re a Cablevision customer who’s been languishing in a desert devoid of the NFL Network and RedZone channels, your oasis is in sight: The National Football League has finally reached a deal with Cablevision to carry the two channels in time for the upcoming season, which begins on Sept. 5. Starting tomorrow, customers will have the channels in their cable rosters. Time for a touchdown dance, perhaps. [More]

Comcast Launches Marketing Campaign To Get Across What The Heck Xfinity Is

Comcast Launches Marketing Campaign To Get Across What The Heck Xfinity Is

Comcast is a cable company. But what is Xfinity? Initially, we thought it sounded like a great name for a porn company, but it’s actually the brand name of the various products that Comcast offers. Of course, there’s XFINITY Internet. (Yes, they use all caps.) Cable television is XFINITY TV. Home security systems are XFINITY HOME. Phone service is called XFINITY Voice. Despite Comcast spending $640 million in the last two years advertising the brand, experts say that most consumers still don’t really understand what “Xfinity” represents. Their solution? More ads. [More]

FCC: Internet Service Providers Are Actually Delivering The Speeds They Promise

FCC: Internet Service Providers Are Actually Delivering The Speeds They Promise

Internet service providers take your money and promise to send you speeding along an information superhighway, dangling the carrot of fast connection times to get your business. And according to an annual report card by the Federal Communications Commission, while Verizon and Cablevision are the leaders in providing advertised speeds, it seems most ISPs are getting better at being more consistent on delivering the goods as well. [More]

Maybe I Owe Cablevision Money, Maybe Not: They Don’t Know

Maybe I Owe Cablevision Money, Maybe Not: They Don’t Know

David, a Cablevision customer, recently moved outside of their service area. They were evidently sad that he left, because they just can’t let him go. Or figure out whether he owes them money or not. First he had a zero balance, then it was weeks overdue, then he had a small balance from his last month of service, then he received a letter from a collection agency. He called in to verify whether he needed to pay this bill or not, and learned that Cablevision isn’t able to send him a document stating that his balance is paid in full. Because they just can’t. [More]

5 Cable Companies Agree To Share Hotspots, But Will People Use Them?

5 Cable Companies Agree To Share Hotspots, But Will People Use Them?

For years, a number of the larger cable-based Internet providers have placed WiFi hotspots around the country for their customers to use when not in the comfort of their own home, but you had to find a hotspot operated by your ISP. Today, five of those companies — Comcast, Time Warner Cable, Bright House Networks, Cablevision, and Cox Communications — have announced that their customers will all soon be able to all use the same hotspots. But will people use them — and will this actually make some of the problems worse? [More]

Study: Cable Bills Could Reach $200/Month By 2020

Study: Cable Bills Could Reach $200/Month By 2020

Right now, the average monthly cable bill — not including any bundled phone or internet services — is around $86. But industry analysts say the non-stop slap fights between cable companies and content providers is only going to send that price soaring in the years to come. [More]

Cablevision Does The Right Thing After A Quick Public Shaming

One way a company can avoid be taken to task by Consumerist on the wide world of webbernets is to have their product do what it should in the first place, or if that fails, at least have customer service reps ready to be helpful. When that fails, you can always pull a makegood and gain back a few points with us. Just a few. [More]

Cablevision Sees Nothing Wrong With Month Of Super Slow Or Nonexistent Internet Service

Nicole is a web developer, and as such, relies on a steady and speedy connection to the Internet. That’s why she shelled out around $415 in installation and fees to Cablevision for access to their 100MB “Ultra” Internet service. But in this case, that 100MB promise has been like a flickering mirage of an oasis in a very dry desert. [More]

Which Internet Provider Is The Best For Streaming Netflix?

Which Internet Provider Is The Best For Streaming Netflix?

How well you’ll be able to stream season two of Breaking Bad on Netflix may depend largely on which company you’re paying to provide internet service to your home. Netflix has just released the results of its own study on network performance and the results may not surprise you. [More]

How To Say No To Arbitration With Your Cable Company

How To Say No To Arbitration With Your Cable Company

Here’s something neat. Comcast, Time Warner Cable, and Cablevision/Optimum actually let customers opt out of arbitration when they sign up. If you don’t want to give up your right to personally sue them in a court of law and be forced into a kangaroo court overseen by a judge whose fees are paid for by the company you’re suing, Cablevision will let you. The caveat is that you have to tell them within 30 days of signing your contract. Here’s the links and relevant contract language to opt-out: [More]

Cablevision Delivers New, Unfathomably Slow DVR To New Customer

Cablevision Delivers New, Unfathomably Slow DVR To New Customer

Cloud storage is the way of the future, it seems. But right now, there are some bugs to work out and devices that don’t quite work as planned. Todd just had Cablevision installed last week, and he has a new kind of DVR, called DVR+, that has no hard drive and stores his recorded programs remotely. Pro: No large hard drive that will inevitably fail inside the set-top box. Con: This new type of DVR is slow and crappy. [More]

Washington State Inspectors "Deeply Concerned" About Undercooked Beef At Burger King

Washington State Inspectors "Deeply Concerned" About Undercooked Beef At Burger King

While most people are used to the grayish, overcooked burgers often served at fast food mega-chains, inspectors for the Washington Dept. of Health have found what they call a “disturbing trend” of undercooked beef being served at Burger King. [More]

25 CEOs Who Made More Than Their Companies Paid In Income Taxes

25 CEOs Who Made More Than Their Companies Paid In Income Taxes

The Institute for Policy Studies has just released its 18th annual review of U.S. executive compensation and found that 25 out of the country’s 100 highest-paid chief executives actually earned more in 2010 than their companies paid out in corporate income taxes. [More]

What Would You Want To See On A Cable Customers' Bill Of Rights?

What Would You Want To See On A Cable Customers' Bill Of Rights?

Over at our former sibling site Gizmodo, they have cobbled together what they believe is a list of the basic rights any cable customer should have when it comes to service, billing and selection. We wanted to throw it out there to see if you agree. [More]

Viacom, Cablevision Settle iPad Streaming Suit

Viacom, Cablevision Settle iPad Streaming Suit

In what could be described as a streaming contest, Viacom and Cablevision have been legally sparring for weeks over how to divvy up the rights to control streaming video on iPad apps. Now the corporate giants have settled their differences out of court. In a joint statement, the companies announced that Cablevision will be allowed to stream Viacom channels, including MTV and Comedy Central, over iPads located inside cable-subscribing homes. [More]

Report: Record Number Of Cable Customers Cutting The Cord

Report: Record Number Of Cable Customers Cutting The Cord

Hear that snipping sound? No, it’s not squirrels nipping at your FiOS cord. It’s a record number of Americans cutting ties with their cable and satellite providers. [More]