There's A Used Condom In My Room. Does The Hotel Owe Me Anything?

There's A Used Condom In My Room. Does The Hotel Owe Me Anything?

David and his wife were staying in a hotel over the weekend, and their lovely room came with a complimentary used condom on the floor. The staff on duty at the time swapped them into a different room, and promised that someone in charge would contact them in the morning. And that was the last they heard about it. He wonders: did they deserve a discount on their bill, a comped night, or anything at all for their trouble? [More]

Where Do Smart People Sell Collectibles These Days?

Where Do Smart People Sell Collectibles These Days?

When you have interesting collectibles in your house that you no longer have room for, what do you do with them? Reader pop top has acquired a collection of mint-condition Cabbage Patch Kids from the ’80s. Okay, she won’t be able to retire on them, but they must be worth at least a few bucks each. Years ago, the question of where to sell them was simple: eBay was the best and biggest marketplace for collectibles. But horror stories of frozen funds and scammy buyers now abound, and she wants to ask the Consumerist hive mind: where is the best place to unload some cuddly dolls? [More]

Can I Use A Chargeback On A No-Show Electrician?

Can I Use A Chargeback On A No-Show Electrician?

Penelope and her husband hired a licensed electrician/handyman she had worked with before to replace the breaker in her house. Miscommunication and what looks like laziness on the electrician’s part meant that he missed several scheduled appointments-stopping by but not calling, then just not showing up at all. Now he’s charged their credit card, but is ducking their calls and won’t come out without being paid for another service visit. So Penelope and Mr. Penelope did what any sensible person would do: installed the breaker themselves, and requested a chargeback. [More]

Does 'No Outside Food' Discriminate Against People With Food Allergies?

Does 'No Outside Food' Discriminate Against People With Food Allergies?

Domenica is gluten intolerant, and there are a number of other foods she can’t eat as well. During a recent visit to the movies, she was caught bringing in outside food and argued with the manager. There isn’t anything available at the concession stand that she can eat without becoming ill. Sure, a private business can set their own rules. But is it discriminatory? In spite of what theater owners might tell you, buying snacks at the cinema isn’t mandatory, and no one’s going to go hungry after a few hours. [More]

Can I Game Verizon's System To Get An Awesome New Phone?

Can I Game Verizon's System To Get An Awesome New Phone?

Robert has his eye on a shiny new smartphone, and he’s eligible for an upgrade. He’s on a family plan, and has devised a scheme to take advantage of some promotions. These promotions are intended for new Verizon customers, so his plan is to discontinue one of the lines on his account, and start a new one in order to get the discounts and perks that come with a “new” line. He wonders: has anyone else out there tried this and succeeded? [More]

Is This The Worst Piece Of Mortgage Advice Ever Given?

Is This The Worst Piece Of Mortgage Advice Ever Given?

For many first-time home buyers, especially people looking to buy in an area where home prices are higher than average, the biggest roadblock can be saving up to make that down-payment. While there are some tried-and-true methods for amassing that cash — a “gift” from your parents is the classic example — here’s one from a mortgage broker we would never, under any circumstances, suggest you try. [More]

Should I Be Warned About A Deaf Cashier?

Should I Be Warned About A Deaf Cashier?

During Jon’s last trip to Target, he noticed something unusual: a sign in his checkout lane advising customers, “Cashier Is Hearing Impaired.” He found the sign unnecessary and potentially embarrassing for the employee. What do you think? [More]

How Do I Tell My Relatives I Won't Give Them Money?

How Do I Tell My Relatives I Won't Give Them Money?

R. really would have preferred it if his lawyer had kept his trap shut. See, R. has a five-figure settlement coming from a lawsuit, and the lawyer somehow just happened to mention this to one of R.’s relatives. (That’s kind of, um, wrong, and could get the lawyer in trouble if he reported it.) His question for the Consumerist Hive Mind is this: now that they know he’s getting some money, how can he stop his relatives from approaching him with their hands out? [More]

Who Should Pay This Sick Rescue Dog's Vet Bills?

Who Should Pay This Sick Rescue Dog's Vet Bills?

Last month, Zachary and his girlfriend adopted an adorable dog, Sophie, from a rescue organization. She had been transported across several states from a shelter to her new home, but arrived extremely ill. Her new family rushed her to the veterinarian, where she got badly needed but expensive treatment. The vet claims that Sophie should never have traveled in her condition, and would have showed symptoms long before the transport left. The rescue claims that she wasn’t sick before departure. So who should pay this vet bill? [More]

I Go Out Of Town, Landlord Crashes In My Bedroom

Z picked up and moved to a new city for work, and rented a room in a three-bedroom house with an out-of-town landlord. He found the rental on Craigslist. Not his dream home, but not so bad either. Until he came home from a conference and found that the landlord came to visit, and stayed in the house. With all three bedrooms rented out, where did she crash? Z’s room, of course, which she also rummaged through and rearranged the furniture. [More]

Help! My Employer Folded And Now I Can't Get A W-2

As you might have noticed, a number of companies have shut their doors over the last few years. Making matters worse for the former employees of some of those businesses is that they still have to file their tax returns — but no one wants to give them a W-2. [More]

What Should I Do When I Find A Lost Credit Card: Turn It In, Cancel It Or Try To Contact The Owner?

What Should I Do When I Find A Lost Credit Card: Turn It In, Cancel It Or Try To Contact The Owner?

All David wanted to do was be a good Samaritan. When he and his family came upon a credit card in the parking lot of a rest stop, he wanted to make sure he helped out its owner as best he could. But he isn’t sure if what he did to remedy the situation was the right decision. Let’s all chime in, shall we? [More]

Who Should Pay If A Bird Poops In Your Food?

Who Should Pay If A Bird Poops In Your Food?

This isn’t the most seasonally appropriate question to ask, at least here in the Northeastern U.S. And in the Northern Hemisphere. Perhaps it’s important (yet disgusting) enough that we can argue about it until springtime.

Simply put: if a bird relieves itself in your food while you’re dining outside, should the restaurant comp your meal?

Who Is Responsible When A Shopper Loses Items He Just Bought?

Who Is Responsible When A Shopper Loses Items He Just Bought?

In all the hustle and bustle of holiday shopping, we’re surprised we don’t hear more about shoppers accidentally losing a bag of items they just purchased. But when that happens, is the store responsible for the shopper’s forgetfulness? [More]

Wedding Caterers Served My Muslim In-Laws Not-So-Stealth Pork

Wedding Caterers Served My Muslim In-Laws Not-So-Stealth Pork

Reader S. wrote in with a complaint about the food at the country club where she held her wedding. It would be easy to write her off as a hysterical Bridezilla, but the problem goes deeper than just “crappy food.” Both S. and her husband told the venue during the ten-month planning process that his husband’s family are Muslims who don’t eat pork. The caterers served up rice with pork sausage, potatoes with ham, salad with bacon, and ham sandwiches for the cocktail hour. When called on their error, their response was to take some of the offending dishes away and not replace them. Management has offered S. a $3,000 refund on her $17,000 tab for the event. Is that enough compensation for a mishap that makes S. look this bad to her new in-laws? [More]

Got Questions For Suze Orman? Please Share…

Got Questions For Suze Orman? Please Share…

Tomorrow afternoon, bestselling personal finance author and host of her own show on CNBC Suze Orman will be popping by Consumer Reports HQ, and it looks like Consumerist might get the chance to ask her some questions. [More]

Does Accepting A Better Fridge Than The One I Ordered Make Me A Bad Consumer?

Does Accepting A Better Fridge Than The One I Ordered Make Me A Bad Consumer?

Last week, a reader wrote in wanting to hear from the Consumerist hive-mind if he’d been a Bad Consumer by badgering a carwash into giving him some wiper fluid for damage that might not have been the carwash’s fault. Inspired by that post, another reader wants to hear your verdict — and this time it’s a lot pricier than a bottle of wiper fluid. [More]