Credit Card Breach May Have Hit Goodwill Thrift Stores, Could Go Back To 2013

Credit Card Breach May Have Hit Goodwill Thrift Stores, Could Go Back To 2013

Banks can figure out the source of a major credit card breach long before the targeted company announces that something went wrong, and that site shares the scary news with the rest of the world. Have you used your credit card at a Goodwill Industries store lately? Bad news from that not-for-profit thrift store chain. [More]

(Ben Schumin)

Abandon Your Online Shopping Cart, Get Coaxed Back With Coupon Codes

When you’re shopping in a real-life store, fill up a cart, and then abandon it, that makes you kind of a terrible consumer. Store employees will secretly hate you. More importantly, no one will chase after you and hand over a coupon in order to encourage you to come back and finish your transaction. That’s where online shopping is very different. [More]

Amazon Opens New Massive Warehouses Just For Sorting Packages

Amazon Opens New Massive Warehouses Just For Sorting Packages

Amazon has almost 100 warehouses all over the world for storing and packing their merchandise that hasn’t been sold yet, but in recent months, the company has opened some new facilities. They’re a different kind of warehouse, called sortation centers. Yes, “sortation” is a word. Truckloads of packages that are boxed up and ready to ship come in, and pallets full of packages already sorted by zip code come out. [More]

Apple Not So Clear On Where Washington, D.C. Is, Either

Apple Not So Clear On Where Washington, D.C. Is, Either

A Transportation Security Administration agent and some overly literal liquor stores in New Hampshire made headlines this week when they denied existence of the District of Columbia. Now, the iOS app store is also confused, thinking that Washington, D.C. is somewhere near Seattle. [More]

12 Things You Might Not Know About Costco

12 Things You Might Not Know About Costco

Consumerist readers seem to love Costco, but how much do you know about the warehouse retail chain? Here are twelve interesting facts that you may or may not know about Costco. If you did know them, you can feel smug about it; if you didn’t, then you’ll learn something new. Everyone wins! [More]

Here’s How Fulfillment Centers Make Shipping Stupid By Making It Smart

Here’s How Fulfillment Centers Make Shipping Stupid By Making It Smart

We received a letter from J., who designs order fulfillment systems for a living. We would call him a “Stupid Shipping Gang Kingpin,” but that’s not really fair: he says that he does his best to make the system less stupid. The problem, J. explains, is that “sometimes the smart way to do things and the common sense way to do things seem at odds with each other.” [More]

Mattress Store Tries Novel Approach: Leaving Customers Alone

Mattress Store Tries Novel Approach: Leaving Customers Alone

Mattress shopping can be a stressful, high-pressure experience, with difficulty in comparing different models. One store in the Midwest wants to solve that problem by eliminating sales staff from the process. Entirely. No, they aren’t going to sell mattresses online: they plan an unattended store where shoppers can browse in complete peace. [More]

Best Buy Doesn’t Want You To Know They Take Returns Without A Receipt

Best Buy Doesn’t Want You To Know They Take Returns Without A Receipt

Every store has two sets of policies: the official ones distributed to customers, and the policies from the other end that employees learn in training. A source inside Best Buy contacted us recently to explain how it’s possible to return items to Best Buy without a receipt. Yes, it is possible. No, customers aren’t supposed to know that. [More]

TJ Maxx Store Orders Customer To Put Service Dog In Cart Or Leave

TJ Maxx Store Orders Customer To Put Service Dog In Cart Or Leave

A woman was shopping at a New Hampshire TJ Maxx with her service dog when the store manager asked her to put the animal in a shopping cart instead of allowing it to walk on the floor. She refused, saying that the dog wouldn’t fit in the cart, and was asked to leave the store. Now she’s taken her story to the media, and TJ Maxx has apologized. [More]

(Pamela Greer)

Ebay & Sotheby’s Announce New Online Marketplace For Art, Antiques & Collectibles

Need a new conversation piece for your parlor? Or perhaps you’ve always wanted to own a set of medieval and renaissance manuscripts but didn’t know how to get your hands on a set just like the one you saw on Antiques Roadshow. A new joint effort from eBay and high-end auction house Sotheby’s will bring those antiques, collectibles and art to an online marketplace for shoppers. [More]

A Single Camera Charger Shipped On A Pallet Looks Ridiculous

A Single Camera Charger Shipped On A Pallet Looks Ridiculous

When a single charger box arrived at a camera store strapped to a wooden pallet, it caused one employee to take a video of the unboxing, then post it to Reddit with the question: “How is DHL still in business?” Yet this international edition of the Stupid Shipping Gang isn’t DHL’s fault. It’s how such items have to be shipped across borders. [More]

Police: Please Stop Pooping On Roofs Of Passing Trains

Police: Please Stop Pooping On Roofs Of Passing Trains

The police in Uxbridge, Massachusetts have a request. Someone out there is standing on train bridges and defecating on passing locomotives, and the police would like these people to stop. [More]

Amazon Takes Away All Discounts In France Under New Law, Charges A Penny For Shipping

(TravelEden)

Book lovers looking for a tidy discount in France won’t be finding anything of the sort, at least not from Amazon: In accordance with a new law in that country, the e-commerce Goliath has ditched all discounts and is charging a penny for shipping, because it’s not allowed to send books for free. [More]

Amazon Tosses Jumble Of Household Staples In Massive Box, Hopes For The Best

Amazon Tosses Jumble Of Household Staples In Massive Box, Hopes For The Best

“Is that $120 in formula tossed in willy-billy with a bag of dog food?,” writes reader Cheryl. “Yes, yes it is.” Of course it is. We get that Amazon has a lot of boxes to ship on a daily basis, but she did sort of expect her giant order of household staples like kibble and granola bars to arrive not arrive loose in a large box, crushing some items. [More]

(CBS Baltimore)

Shoplifter Runs From Mall Security, Found Dead In Drainage Pond

A mundane crime occurred at the Arundel Mills mall in Maryland last night: an employee noticed three people shoplifting shirts and hats from a Zumiez store and alerted security. One of the trio escaped from security and ran away from the mall into a drainage pond nearby. Instead of escaping, he drowned. [More]

Best Buy Provides Pizza, Asks Employees To Contact Congress About E-Fairness Bill

Best Buy Provides Pizza, Asks Employees To Contact Congress About E-Fairness Bill

“When I was at work today I went to the breakroom to relax, only to walk in to see a guy from the corporate office and [a] pizza,” writes reader S. Who doesn’t like free food in the breakroom at work? S. found that pizza’s side dish distasteful: a request for store employees to call their representative in Congress about a piece of pending legislation that’s important to Best Buy’s survival. [More]

Humorist David Sedaris Acquires A Fitbit, Then A Debilitating Fitbit Addiction

Humorist David Sedaris Acquires A Fitbit, Then A Debilitating Fitbit Addiction

Sometimes new technology and an addictive personality don’t really mix. At least when humorist David Sedaris acquired a Fitbit Flex wristband, the end result was that he spent hours walking back roads in the English countryside, racking up tens of thousands of steps. [More]

Good News: Best Buy Doesn’t Really Charge $70 To Deliver Dryer Power Cord

Good News: Best Buy Doesn’t Really Charge $70 To Deliver Dryer Power Cord

Good news from Best Buy! Remember reader Christopher? He was shopping for a dryer on the Best Buy web site when he saw that while the delivery on his dryer is free, but delivery on his $30 power cord cost $70. There’s good news: Best Buy contacted him through us, and he learned that this was all a terrible mistake. [More]