(eren {sea+prairie})

Class Action Suit Alleges Nestle Benefits From Fishing Vessel Slavery To Make Fancy Feast

Last week, we shared the news that a Costco customer had filed a class action lawsuit against the warehouse retailer, claiming that they sell shrimp benefiting from slave labor. Now cat owners have filed a similar lawsuit against Nestle, parent company of Fancy Feast cat food, claiming that the company uses mistreated and enslaved workers to catch fish destined for cat food cans. [More]

Amazon Lays Off Engineers Behind Fire Phone, Reorganizes Hardware Division

Amazon Lays Off Engineers Behind Fire Phone, Reorganizes Hardware Division

You’ve probably never heard of Lab126, but you’ve definitely heard of their parent company and their products. They’re a division of Amazon, started in Silicon Valley eleven years ago to create the e-reader that we now know as the Kindle. They also created some projects that haven’t caught on quite as well, like the Fire Phone, and engineers who worked on that projects have reportedly been sent on their way. [More]

(Jeff Dailey)

Bargain-Hunting Youngsters Extend The Back-To-School Season Well Into September

Back in July, early research showed that families planned to spend slightly more on back-to-school shopping than last year. A different survey by the National Retail Federation shows that families plan to spend less on back-to-school shopping this year. In addition to starting the back-to-school season earlier, it seems that retailers are extending it for longer, realizing that youngsters have learned to bargain-hunt as well as their parents. [More]

A kids' jacket that uses 20% recycled denim at H&M. Regrettably, they are not selling the animal ears version in adult sizes. We checked.

H&M Sells Customers’ Old Clothes Back To Them As Recycled Denim

A few years ago, H&M was caught destroying unsold clothing to discourage dumpster-divers, enraging people, especially if they were already opponents of fast fashion. A few years later, the Swedish chain did the exact opposite: they offered customers a discount for their old clothes, and promised to recycle those old duds into rags, insulation, or even new clothes. Now, three years later, you can theoretically buy your old clothes back from H&M in denim form. [More]

Amazon Bans Ads Using Adobe Flash From Its Sites

Amazon Bans Ads Using Adobe Flash From Its Sites

Amazon sells ad space on its e-commerce site and on other sites that the company owns, accounting for a huge number of pageviews. At the beginning of September, they’ll no longer accept Flash ads on those sites, following a general trend online of distrust of Flash, especially after Yahoo’s ad network was used to potentially deliver malware to users in a Flash ad. [More]

(Reddit)

Apple Watch Sport Users Complain That Lettering And Logo Are Wearing Off

It’s not until a new product officially leaves the testing phase and reaches the general public that its real problems are discovered, and owners of the Apple Watch Sport are reporting an unexpected problem: The Apple logo on the backs of their watches is wearing off. Sure, it doesn’t affect how the watch works, but for a product that’s pricey and marketed as having luxury watch standards, that’s unexpected. [More]

Angry Sephora Customers Invent Mass Returns As A Form Of Consumer Protest

Angry Sephora Customers Invent Mass Returns As A Form Of Consumer Protest

What happens when a retailer encourages customers to buybuybuy in order to rack up rewards points for a special event, and then that event turns out to be a massive disappointment? If you’re the super-loyal, big-spending Sephora customers who tried to take part in the beauty retailer’s recent Epic Rewards promotion, you pack up all of your recent purchases and bring them back to the store. [More]

Customer Sues Costco, Claims Workers In Shrimp Farms Are Trafficked And Mistreated

Customer Sues Costco, Claims Workers In Shrimp Farms Are Trafficked And Mistreated

A woman in California is suing Costco over its shrimp, alleging that the company sells shrimp from Thailand that is raised by workers who have been trafficked and are forced to work without pay. In her complaint, the lead plaintiff says that Costco is misleading its customers about the origins of the shrimp it sells. [More]

This guy is for sale.

Sprint Will Rent You An iPhone Forever For $22 Per Month, Totally Not A Contract

Do you itch to replace your iPhone as soon as a new one is announced? Do you only live and travel in areas where the Sprint network is acceptably strong? If so, Sprint’s new “iPhone Forever” plan may be for you: it allows you to upgrade your phone whenever you feel like it, as long as you choose a newer iPhone model than the one you had before. [More]

NY Times Claims Amazon Is A Cruel, Soul-Devouring Workplace; Jeff Bezos Disagrees

NY Times Claims Amazon Is A Cruel, Soul-Devouring Workplace; Jeff Bezos Disagrees

Over the weekend, the New York Times published a lengthy article based on interviews with current and former (mostly former) Amazon employees about the company’s employment practices. They concluded that for most employees, the pace of work and atmosphere were unbearable, allowing employees no personal lives, encouraging snitching and paranoia, and working employees impossibly hard before spitting most of them out a couple of years later. [More]

Watch An Amazon Fulfillment Center In Action

Watch An Amazon Fulfillment Center In Action

Amazon recently announced that it will open a new fulfillment center in Dallas, which will employ 1,000 more people. To give the public an idea of what these jobs will be like, the Dallas Morning News sent a reporter, a photographer, and a videographer over to an existing center in the area to watch humans and robots work together in perfect harmony to get a pack of socks to you in 2 days. [More]

Target Wants To Get Into The Grocery Delivery Business

Target Wants To Get Into The Grocery Delivery Business

Earlier this year, we shared the news that Target was looking to expand and class up its food offerings. It might be that Target wants to get into another facet of the food business, too: much like competing Everything Stores Amazon and Walmart, the discount retailer is looking to get into the grocery delivery business. [More]

(littleyiye)

Sephora Will Get Back To Angry Rewards Customers In Two Weeks (Update: Or A Month)

The Epic Rewards event was supposed to be an opportunity for customers who had accumulated a large number of points in the Sephora’s loyalty program to cash them in for valuable items. The question is: was it a rewards redemption or a sweepstakes that only people who have spent thousands at Sephora could enter? The company has promised to make things right with their customers, but are asking customers to give them 10 business days to figure out how. [More]

(Eric Wüstenhagen)

Loyal Sephora Customers Unhappy With Company’s Non-Apology For Unrewarding Rewards Promo

Yesterday was a special event for loyal customers of makeup retailer Sephora who have accumulated points in the retailer’s loyalty program, where unusually fabulous rewards came out. The company hyped the event for days in e-mails and on its social media pages, then was apparently surprised when a large number of customers were ready to pounce on the rewards, and most of them left disappointed. Update: Sephora has promised to do something for these customers, but can’t say what and will get back to them in two weeks. Or in September. [More]

Sephora Promises Epic Rewards, Customers Get Epic Letdown

Sephora Promises Epic Rewards, Customers Get Epic Letdown

Today was a special event if you’re a fan of cosmetics who has been spending a lot of money at Sephora: the company released just a few very valuable rewards, like valuable and rare makeup assortments, or even a trip to Paris. The rewards would be coming, Sephora told their customers, at some point during business hours today, Pacific time. Fans refreshed the page constantly looking for the prizes. Then the rewards were all gone. Update: Customers still aren’t pleased with Sephora’s reaction to their complaints. Another update: Sephora has promised to do something for these customers, but can’t say what and will get back to them in two weeks. Or in September. [More]

Gift-Givers Love Gift Card Kiosks, And Retailers Love Them Even More

Gift-Givers Love Gift Card Kiosks, And Retailers Love Them Even More

Depending on who you ask, gift cards are thoughtless gifts prone to losing their value, or a way to ensure that someone will get a gift that they actually like without the soullessness of cash. They’re also extremely convenient. Gift cards are available everywhere from convenience stores to upscale retailers, but how much money does the store where you bought the card get? [More]

Dollar Tree Shrink Rays One Scoop Out Of Nacho Cheese Dip

Dollar Tree Shrink Rays One Scoop Out Of Nacho Cheese Dip

Dollar stores have a unique challenge: their price point is right there in their name. Chains like Family Dollar and Dollar General have instead turned into what could most accurately be called dollar-ish discount stores, but Dollar Tree still holds itself to the $1 price point, and that apparently means shrink raying its private-label food items to keep prices consistent. [More]

(Janet Ulliott)

Customer Turned Down For Loan, Threatens Kia Dealership With Handgun

There are many ways to deal with the situation when you’re turned down for a car loan. You could, for example, try a different dealership, or apply for financing through your own bank or credit union first. We do not recommend the tactic that one man in Kansas took last week, which was to pull out a handgun and threaten Kia dealership employees with it. [More]