Jerry could've been in social media.

Help Us Help You: One Company’s Social Media Rep Explains How To Get Complaints Resolved

A common refrain here at Consumerist that we try to promote is “kill’em with kindness.” Shouting, writing angry emails in all caps and generally freaking out at customer service representatives are all tactics guaranteed to make your quest for a positive resolution a lot harder. And as one company’s social media rep writes in to explain to Consumerist, often complaining customers aren’t doing anything to help her help them. [More]

(pstardesign)

Want Cheap Baseball Tickets? Buying Early Could Make All The Difference This Season

We’re still weeks away from the first pitch on Opening Day, but for baseball fans it’s probably a good idea to start thinking now  about buying tickets to see your favorite team. We’re sure there’s an early bird catching the worm baseball analogy somewhere here, right?  [More]

(Northwest dad)

4 Things That Make You Spend Too Much Money At The Grocery Store

Roaming the aisle of the grocery store can sometimes feel like walking around in a big money pit. Sure, everyone needs food to survive, but does it have to end up costing an arm and a leg every time you make a trip to stock up on your weekly necessities? If you’re walking out shaking your head and wondering how it all piles up, you can probably chalk it up to a few reasons. [More]

Ask Tax Dad: Should I Hire A Tax Preparer? What If I Win The Lottery?

Ask Tax Dad: Should I Hire A Tax Preparer? What If I Win The Lottery?

Usually, our staff Certified Tax Cat handles questions about taxes, but he got into some really bad ‘nip and is taking the year off. Filling in for him is Laura’s dad, a retired accountant and real live independent tax preparer. Exclusively on Consumerist, Tax Dad answers your questions. [More]

(Earth2Kim)

4 Things You Can Do Right Now To Save A Ton Of Money

Most of our posts discuss the ways that people spend money and things that they’ve spent their money on: discount shopping, paying bills, banking, full-body lattes, and so on. Ways to save money lead to much less interesting headlines, but are a key way to slim down your budget. Or to save up for a fun new gadget. We don’t judge. [More]

(YouTube)

6 Things You Can Learn From YouTube Hit “Thrift Shop” Without Having To Listen To It

I will be the first one to admit that before today, I had not listened to/viewed “Thrift Shop” by Macklemore & Ryan Lewis, a YouTube hit with over 69 million views. Why? Because I didn’t feel like it. If you’re the same way, don’t worry — we can keep you in the loop and provide some actual real-life advice as relayed by the song’s lyrics. And you’ll never even have to listen to it if you don’t want to. Win-win. [More]

If You’re Looking For An iPhone 5, Consider Going No-Contract

If You’re Looking For An iPhone 5, Consider Going No-Contract

If you’re looking for an iPhone 5, do you want to pay an extra $450 now, or an extra $1000 over the next two years? Buying an unlocked phone and using a no-contract carrier can give you sticker shock initially, but you can save quite a bit of money in the long run. Our number-crunching colleagues down the hall at Consumer Reports looked into it, and found that if you can pay for your new phone itself out of pocket, going unlocked and contract-free is a much better deal. [More]

(RedandJonny)

‘Children Are Just Plain Scared Of Santa’: A Former Mall Santa Tells All

Disappointed because your children became hysterical once they were seated on Santa’s lap and the cameras came out? In this post, you will learn how to prevent Santa meltdowns. One winter, Brandon was unemployed and ended up working at the local mall, seated in the Santa throne. So if you take your kids to have their photos taken with Santa and file their last-minute gift requests this weekend, keep these tips in mind. [More]

(Scorpions and Centaurs)

Stockpiling Groceries Saves Money And Doesn’t Mean You’re A Crazy Person

When you hear someone mention that stockpiling food and toiletries might be a good idea, it’s not just because they’re watching a “Doomsday Preppers” marathon. I mean, they might be, but that’s not why creating your own grocery stockpile is a good idea. Building your own stash of food and toiletries keeps you prepared for natural disasters and financial crises, and lets you take advantage of stores’ normal sale cycles. [More]

(This Year's Love)

If You’re Unhappy & You Know It, Keep An Eye On How You Spend Your Money

Pick your head up out of that pint of Ben & Jerry’s and step away from the online sales you’ve been clicking through to fill that hole in your heart. A new study claims that when you’re down in the dumps, sad or otherwise singing the blues, you’re more prone to make silly decisions about your money. And come on, you don’t really need another pair of black boots. [More]

(A blessed Fakesgiving from the Houston Press)

Costco Thanksgiving-In-A-Box Is Great If You Can’t Cook, Don’t Especially Like Your Guests

Do you have a less than a dozen Thanksgiving guests coming over, but zero culinary skills? Sure, you could go out to eat, or you could order a dinner from a caterer. But if you have under $100 to spend, pick up a pie, and have guests who you either don’t like or who have unsophisticated palates, Costco’s frozen dinner in a box is the holiday dinner option for you. Next year. Because this year, it’s apparently sold out. [More]

(J.G. Park)

Hide Your Valuables Where No One Will Ever Look

The best way to keep baddies from stealing your valuables is to not own anything valuable in the first place, but that’s no fun. Instead, consider hiding your valuables in places no one will look. Jewelry box? The obvious place to keep your grandmother’s pearls. An aspirin bottle in the medicine cabinet? Not so much! And who would look for a wad of cash wrapped in foil in an old Gardenburger box in your freezer? [More]

It's Easy To Pay A Semester's Tuition If You Just Amass Thousands Of Dollars In Mail-Rebates

It's Easy To Pay A Semester's Tuition If You Just Amass Thousands Of Dollars In Mail-Rebates

File this one under “Why didn’t I think of that?”: A student attending Auburn University to get his PhD figured out a way to cut way down on his tuition expenses by amassing thousands of dollars in rebate checks and prepaid debit cards. After punching in the numbers on anywhere from 200 to 250 debit cards he received as rebate payments along with $1,000 in rebate checks, he’ll only have to pay $450 out of pocket for this semester’s $4,500 tuition. [More]

Comment Of The Day: Dishwasher, Clean Thyself

Comment Of The Day: Dishwasher, Clean Thyself

We’re reviving an old-school Consumerist feature last seen circa 2008: the Comment of the Day. On this morning’s post about cleaning ‘taters and cooking salmon in the dishwasher, commenter Pasketti observed that only a dishwasher that is itself clean can clean your potatoes properly. [More]

How Do You Stretch The Contents Of Your Kitchen To Create Culinary Delights?

How Do You Stretch The Contents Of Your Kitchen To Create Culinary Delights?

Our delightfully crafty siblings at ShopSmart Magazine are always coming up with creative ways to stretch a dollar. And when it comes to getting the last bit of food from the bottom of that peanut butter jar or the final swig in a wine bottle, they’ve discovered some very hand tips for turning kitchen dregs into culinary delight. Check out a few of their suggestions and let us know — have you devised any tasty uses for those otherwise used up bottles, jars and bags? [More]

You Should Really Use Google Two-Factor Authentication

You Should Really Use Google Two-Factor Authentication

If you haven’t heard of it, Google Two-Factor authentication is a simple process that combines something you know (your password) with something you have in your possession (your smart phone.) You may think you don’t need something like this, but we suggest you read this completely terrifying article from Ars Technica that explains that with every password breach, the bad guys are getting smarter. [More]

The Secretly Awesome Design Of The Ordinary Tic-Tac Box

The Secretly Awesome Design Of The Ordinary Tic-Tac Box

We roll our eyes at instructions on totally mundane objects. “I’m an adult,” a hypothetical person might say. “I know how to strike a match.” Or inflate a balloon. Or apply shampoo to my head. Maybe the ordinary person isn’t as smart as we’d like to think, though. There are millions of boxes of Tic-Tacs circulating out there right this minute, but most people have no idea how to actually dispense the tiny torpedoes of freshness. [More]

Playing Doctor: Consumerist Readers Explain How To Cure Anything With Just About Everything

Playing Doctor: Consumerist Readers Explain How To Cure Anything With Just About Everything

Earlier this week we turned to you, our wise and experienced Consumerist readers, to tell us which home remedies you’ve had success with in treating various bodily ailments. Or maybe the treatment wasn’t so successful but you learned an important life lesson on the process. We’ve combed through your highly entertaining and definitely useful comments and have compiled a few of the most common and well, interesting ones here (ahem, earwax?). [More]