Disney Cruise Line Places Alleged iPhone Thief On Administrative Leave

Disney Cruise Line Places Alleged iPhone Thief On Administrative Leave

Well, “Nelson”… If you really did take a passenger’s iPhone while working on a Disney cruise ship, it was silly of you to take photos of your stolen phone shenanigans, because now you’ve been caught. [More]

Would You Return $1,800 In Cash You Found At An ATM?

Would You Return $1,800 In Cash You Found At An ATM?

Just imagine — no need to insert your card or tap in your PIN, there’s money sitting right there, sticking out of an ATM deposit slot, waiting for you to pocket it. Would you do it, or would you go the honest route like a Florida woman who turned in the $1,800 in cash she found? [More]

Do-Gooder Buys Out A Closing Kmart To Donate $200K Worth Of Items To Charity

Do-Gooder Buys Out A Closing Kmart To Donate $200K Worth Of Items To Charity

A Kentucky man was scoping out a Kmart set to close for good, trying to snag himself some good deals on the discounted items for his own business. But while he was at the register, a thought struck him — where does all the rest of this stuff go after the store is shut down? So he signed up to buy out the store and give items to the less fortunate. [More]

Man Steals His Bike Back From The Guy Who Stole It From Him

Man Steals His Bike Back From The Guy Who Stole It From Him

A vigilant vigilante went after his property with a vengeance in Washington, D.C., after a thief made off with his bike. Police couldn’t respond fast enough, so this guy did what any bicycle-loving property owner would do — he tracked his bike down and took back what was his. Turnabout is fair play, right? [More]

Skipped Step Results In Mass. Police Writing 896 Illegal Speeding Tickets

Skipped Step Results In Mass. Police Writing 896 Illegal Speeding Tickets

It’s a pretty big case of “Ooops,” on the part of the Massachusetts Dept. of Transportation, which forgot to follow its own regulations when it determined the speed limit on a new stretch of road in Salem. Now, nearly 900 speeding tickets could be reversed — if the drivers are willing to go to court. [More]

Spirit Decides It Doesn't Want To Be So Reviled After All, Refunds Dying Man's Ticket

Spirit Decides It Doesn't Want To Be So Reviled After All, Refunds Dying Man's Ticket

More than a week after a man with terminal cancer took his gripe with Spirit Airlines public — and after several stern statements by Spirit that it would not, under any condition, bow to public pressure and refund the man his $197 — the airline has bowed to public pressure and is refunding his $197. [More]

Reebok Finally Gives Free Shoes To America's Tallest Man After He Raised $37K

Reebok Finally Gives Free Shoes To America's Tallest Man After He Raised $37K

Remember the very very tall man who needed special shoes? Igor has foot problems, at over seven feet tall, and he couldn’t find shoes to fit. The shoes he needed cost $15K, money he didn’t have. But when his story came to light in March, well-wishers ended up donating $37K to his cause. Now Reebok is doing the right thing and offering him the shoes for free. [More]

Harley Davidson Says It'll Restore Motorcycle Washed Away By Tsunami

Harley Davidson Says It'll Restore Motorcycle Washed Away By Tsunami

If your heart has been feeling a little chilly, here’s a chance for it to warm right up: Harley Davidson says it’ll restore a motorcycle found washed up in British Columbia, that was swept away during the tsunami that hit Japan last year. [More]

GE Makes Customer Happy By Actually Responding To, And Resolving, Problem

GE Makes Customer Happy By Actually Responding To, And Resolving, Problem

GE may not have the best public image — and it’s certainly no help that it was portrayed on 30 Rock as a lumbering dinosaur left over from a bygone age — but one Consumerist reader says he was pleasantly surprised by how well the company responded to his problem. [More]

Pabst Distributor Replaces Beer Stolen At Forkpoint From College Student

Pabst Distributor Replaces Beer Stolen At Forkpoint From College Student

We can’t imagine how bereft one must feel after having a can of Pabst Blue Ribbon forcefully stolen at forkpoint. But we do know what it’s like to get free beer, so we’re pretty happy that a Pabst distributor tried to right the wrong done to one theft victim by giving her free cases of PBR. [More]

Woman Wins $10 Million Judgement Against Collections Agency, Has Trouble Collecting

Woman Wins $10 Million Judgement Against Collections Agency, Has Trouble Collecting

Last year, a woman in West Virginia won a $10 million lawsuit against a collections agency she’d accused of using deception and threats in an attempt to collect a non-existent debt. But considering that no one from the agency even showed up at the trial, it seems unlikely that she’ll ever see a nickel. [More]

CFPB Complaint Portal Resolves Problem That Years Of Phone Calls Could Not

CFPB Complaint Portal Resolves Problem That Years Of Phone Calls Could Not

In March the Consumer Financial Protection Bureau launched a complaint portal for people with unresolved issues tied to their checking and savings accounts. Now we’re hearing the first of what we hope are numerous success stories from Consumerist readers who have tried the CFPB portal. [More]

Seattle Man Victorious Over Apple In Small Claims Court

Seattle Man Victorious Over Apple In Small Claims Court

Chalk up another win for the little guy! A blogger in Seattle says he just wanted Apple to repair his MacBook as the company had promised. When Apple refused, he felt he had no other option but to take the computing colossus to court. [More]

Researcher Says A Bit Of Beer May Help Creative Problem-Solving

Researcher Says A Bit Of Beer May Help Creative Problem-Solving

Science usually plays the role of wet blanket when it comes to the topic of how alcohol affects the human body. But a researcher at the University of Illinois at Chicago says that downing a couple brewskis may actually improve one’s creative problem-solving abilities. [More]

Boots The Cat Heads To New Home At Shelter After Being Saved From Late Owner's Will

Boots The Cat Heads To New Home At Shelter After Being Saved From Late Owner's Will

Boots, a Chicago-area cat, made headlines last week when Fifth Third bankers in charge of executing her late owner’s will made the decision not to euthanize the kitty, despite that being a term in the document. And now Boots has been moved to her new home, a no-kill shelter called Cats Are Purrsons Too. [More]

Public Shaming Does The Job: Bank Of America Gives Army Vet His $25K Back

Public Shaming Does The Job: Bank Of America Gives Army Vet His $25K Back

It’s not that we love the act of shaming a big, greedy bank into doing the right thing — wait. Scratch that. We totally love it, which is why we’re happy that Bank of America finally refunded over $25,000 in fraudulent debit charges to a U.S. Army reservist. All it took was years of fighting, a little public flogging and collective indignation. [More]

Cat Spared Late Owner's Death Sentence, Fifth Third Intervenes In Will Execution

Cat Spared Late Owner's Death Sentence, Fifth Third Intervenes In Will Execution

Fifth Third Bank proved they’re friends to the feline, when trust officers refused to administer death to 11-year-old Boots, despite that execution directive being included in her late owner’s will. Feel that? It’s your heart, warming. [More]

Sprint Gives Me An Early Upgrade, In Spite Of Employees' Worst Efforts

Sprint Gives Me An Early Upgrade, In Spite Of Employees' Worst Efforts

Most “happy ending” stories we post involve customer service reps who do a little more than what the script provides. But this story is slightly different, in that the customer still managed to get good customer service, even while dealing with people who didn’t seem to know what was going on. [More]