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Secret Santa From Missouri Hands Out $100 Bills To Hurricane Sandy Victims

Winter chill is setting in across our fair land, so how’s about a little warming of the old blood pump? Here you go: A philanthropist from Missouri has popped up as a Secret Santa of sorts on the East Coast, and has been handing out $100 bills to victims of Hurricane Sandy in New York and New Jersey. Don’t fight it, just feel the goodwill spread. Ahh, there it is. [More]

(Ahhhh)

Bright House Customer Now Has His Football In Glorious HD

A few months ago, we shared with you the story of Tim, a Bright House cable customer who signed up for the company’s most basic package because the company’s website created the appearance that high-definition channels were part of it. After we published Craig’s story, the person at Bright House whose job it is to fund unhappy customers venting on the Internet and make them happy again contacted us, wanting to help Tim. This person agreed that the online listings were confusing, and upgraded Tim’s cable at no cost. [More]

Cat's Plan To Rid The World Of Mickey Mouse Leads Him To Stow Away In Suitcase For 10 Hours

Cat's Plan To Rid The World Of Mickey Mouse Leads Him To Stow Away In Suitcase For 10 Hours

If the rest of my family was taking off for a vacation to Disney World and I wasn’t allowed to go, I’d be terribly put out. But I am not a cat, and so unlike one Bob-bob of Ohio, I can’t climb inside my owner’s suitcase and show up in Florida anyway. Bob-bob’s recent journey took 10 hours, at the end of which his owner was a bit surprised to see him pop out of the luggage. [More]

Thanks To Consumerist, Customer Wins Game Of ETF Chicken With ADT

Thanks To Consumerist, Customer Wins Game Of ETF Chicken With ADT

You may remember reader Matthew, who a few weeks ago was playing chicken with alarm company ADT over having to pay an early termination fee for moving. After we posted his story, an ADT representative showed up and posted a comment, which got the ball rolling on an actual solution for him. They refunded him for the months that he had been paying for service that his local ADT salesman wasn’t willing to provide him. [More]

Chicago Public Library's Amnesty Period Prompts Woman To Return Copy Of 'Dorian Gray' Overdue By 78 Years

Chicago Public Library's Amnesty Period Prompts Woman To Return Copy Of 'Dorian Gray' Overdue By 78 Years

Fear of the inevitably ginormous fine she’d face after hanging onto a Chicago Public Library copy of The Picture of Dorian Gray by Oscar Wilde for 78 years too long kept one woman from bringing the overdue back to its proper place. But thanks to the library’s recent three-week amnesty period, the book has finally been returned. [More]

Wells Fargo Working With Daughter To Make Her An Authorized Party On Late Mother's Loan

Wells Fargo Working With Daughter To Make Her An Authorized Party On Late Mother's Loan

We’ve been closely following the case of a woman who was trying to save the home she inherited from her late mother, only to be confounded when Wells Fargo refused to deal with anyone but the dead woman. Earlier this week, Wells Fargo announced that they’d placed the foreclosure on hold and had reached out to the woman. In the latest update, both the woman and Wells Fargo have confirmed that negotiations are underway. [More]

Megabus Hero Grabs Wheel From Unconscious Driver, Steers Bus To Safety

Megabus Hero Grabs Wheel From Unconscious Driver, Steers Bus To Safety

The driver of the Megabus traveling from Philadelphia from Pittsburgh was, witnesses told various local media, “out of it.” She forgot to take her blood pressure medication, became ill, and lost consciousness. Dozing passengers were alerted to her state when two tractor-trailers boxed in the bus. Passengers rushed to the front to help, but one man happened to be in the right place and had the right qualifications. That was a Pittsburgh pastor who has driven a variety of large vehicles, and had just earned his commercial driver’s license. [More]

Man Tracks Down His Stolen Laptop & Starts Fund To Help Teen Who Ended Up With It

Man Tracks Down His Stolen Laptop & Starts Fund To Help Teen Who Ended Up With It

Having your stuff stolen really sucks. Something is yours, you own it and then poof — it’s gone. One Boston graphic designer was so sick of his computers being stolen, he installed security software on his Macbook Pro just in case and ended up finding out where his laptop had wandered off to. But instead of punishing the new owner of this third stolen piece of electronics, he decided to do something positive. [More]

Woman Tracks Down Her Stolen Wallet On A Hunch, Catches Thief Using Her Debit Card

Woman Tracks Down Her Stolen Wallet On A Hunch, Catches Thief Using Her Debit Card

We’re so used to witnessing the theft of our money by tracking bank statements online or fielding phone calls from our credit card issuers over potentially bogus charges, but as it turns out, there are still real-life vigilantes taking their property loss into their own hands in real time. A Brooklyn woman found her wallet had gone missing while shopping in Manhattan and soon embarked on a personal reconnaissance mission to get it back. [More]

How I Finally Escaped Verizon's Droid R2D2 Smartphone Replacement Purgatory

How I Finally Escaped Verizon's Droid R2D2 Smartphone Replacement Purgatory

Like many of our readers, Elizabeth is sort of a nerd. When a special edition of Motorola’s Droid smartphone came out that’s dressed up to look like actual fictional ‘droid R2D2 from “Star Wars,” she took the opportunity to upgrade. Critics say that the phone is just a painted-up Droid 2, but Elizabeth liked it. Well, she liked it until a week or so later when it stopped working properly. That’s when Verizon encased her in carbonite and cast her into Smartphone Replacement Purgatory. [More]

iRobot's Outsourced Customer Service Tired Of Me, Dumps Me As A Customer

iRobot's Outsourced Customer Service Tired Of Me, Dumps Me As A Customer

“Outsourced” doesn’t always mean that work is shipped overseas. An outsourced call center can be anywhere. Well, anywhere with a low cost of living. What it always means is that the people doing outsourced customer-facing work are stuck reading from scripts and have limited information. That’s what Charles’ wife discovered this past weekend when dealing with an issue with her Scooba floor-cleaning robot. When she tried to order a replacement core for her broken Scooba, she received cryptic e-mails telling her that the company was “unable to complete [her] order” and that they would be “unable to assist [her] with this or future orders,” according to the corporate office. Wait, was iRobot breaking up with her? [More]

Electric Company Reimburses Woman $10,500 After Billing Her For Powering Nearby Streetlights For 25 Years

Electric Company Reimburses Woman $10,500 After Billing Her For Powering Nearby Streetlights For 25 Years

If you’ve ever wondered how much it might cost you to power the streetlights that go on every night near your home for say, 25 years, wonder no longer. One woman found out she’d been over-charged on her electric bill for a quarter century because the power company had her paying for the electricity used for nearby streetlights. She’s just gotten $10,500 back in her pocket. [More]

Update: State Decides Man No Longer Needs To Repay $19K In Unemployment Benefits

Update: State Decides Man No Longer Needs To Repay $19K In Unemployment Benefits

Back in April we told you about a New Jersey man who was stuck in a bureaucratic battle between church and state, as he tried to figure out why he needed to repay more than $19,000 in unemployment benefits he’d believed he was entitled to. After pulling their heads out of the sand at the shore, officials have realized the man was right all along. [More]

Wawa Pays $12,500 To Kicked-Out Customer With Service Dog

Wawa Pays $12,500 To Kicked-Out Customer With Service Dog

Many people in Pennsylvania and New Jersey speak highly of the Wawa chain of convenience stores. Which is why it was a bit of surprise to folks in the area when a man was kicked out of a store earlier this summer because he brought his service dog into the building. Now the chain has not only agreed to fork over a bit of cash to the customer, but to also make sure its employees don’t repeat the mistake. [More]

Couple Duped Into Not Actually Booking Tom Petty For Their Wedding Ends Up With Tom Petty Anyway

Couple Duped Into Not Actually Booking Tom Petty For Their Wedding Ends Up With Tom Petty Anyway

Talk about a heartbreaker: Can you imagine thinking you’ve managed to book your favorite musician to play at your wedding, only to find out you’ve been duped to the tune of $165,000? An Amazon exec was dazzled by the tales of a booking firm that said it could not only get Tom Petty and the Heartbreakers to play at his July nuptials, but also boasted a roster of artists such as Run-DMC and Ludacris. Had to be legit, right? Wrong. [More]

Wedding Venue Refuses Refund For Canceled Ceremony, Even Though It Books Replacement Event

Wedding Venue Refuses Refund For Canceled Ceremony, Even Though It Books Replacement Event

Cancelling wedding plans can be a huge financial nightmare, especially if you’re already locked into big-ticket, non-refundable purchases. But if one of your non-refundable buys — the venue, for example — is able to fill the spot your cancellation leaves vacant, could you make an argument that you deserve some of your cash back? [More]

Family Reunited With Muscle Car Stolen During Foreclosure Wants Bank Of America To Pay For Damages

Family Reunited With Muscle Car Stolen During Foreclosure Wants Bank Of America To Pay For Damages

Remember Aaron and his missing purple muscle car that disappeared after Bank of America sent in a winterizing crew? He’d been storing the car in his late mother’s garage when the crew contracted by BofA showed up to secure the foreclosed house against the elements, and poof — his car was gone. It’s been returned to him now due to the hard work of investigators, and two men have been arrested, but he says Bank of America still isn’t being very helpful. [More]

Cancer-Stricken Student Convinces Aetna CEO To Pay Off His Medical Bills Via Twitter

Cancer-Stricken Student Convinces Aetna CEO To Pay Off His Medical Bills Via Twitter

Talk about the power of social media — one graduate student battling Stage IV colon cancer in Arizona found out his Aetna health insurance plan had exceeded his $300,000 limit.He took to Twitter to express his frustration as his medical bills continued to grow and it turns out someone very influential was listening — the CEO of Aetna, who has subsequently agreed to pay “every last penny” of the man’s medical expenses and agrees that the healthcare system is broken. [More]