Email To Wellpoint CEO Gets Account Issue Fixed

Email To Wellpoint CEO Gets Account Issue Fixed

I don’t know what health insurer Wellpoint’s problem is but it seems, judging from the stories our readers keep sending in, that lately you have to email the CEO to get simple account problems fixed. What’s going on in your call centers, Wellpoint? Maybe all the workers have rebelled and decided the best way to promote health care reform is to get all your customers to hate you. Zach was able to get his deductible rolled over, but only after he emailed the very top of the Wellpoint power pyramid, Angela Braly. Here’s his story: [More]

Reach Logitech Executive Customer Service

Reach Logitech Executive Customer Service

If you have a Logitech customer service issue, warranty repair request or otherwise just need to kick your issue to the top because regular customer service isn’t doing it for you, here is a gal to contact: [More]

Reach PG&E Executive Customer Service

Reach PG&E Executive Customer Service

Got a longstanding PG&E customer service issue that’s getting you down because no one at regular customer service will fix it? Escalate to the top with these executive email addresses and phone numbers: [More]

Reach Toshiba Executive Customer Service

Reach Toshiba Executive Customer Service

Your laptop is a craptop, the hold music won’t stop and the call center won’t talk, so you’re looking for a guy at the Toshiba top to get you back on top. Guy Lugo is that guy: [More]

Laser In On Your "Region President" To Get Verizon Wireless Executive Customer Service

Laser In On Your "Region President" To Get Verizon Wireless Executive Customer Service

A Verizon Wireless insider tells us that the best way to get white glove customer service treatment is to target the president for your Verizon region. Here’s how: [More]

Reach Super 8 Executive Customer Service

Reach Super 8 Executive Customer Service

Got a Super 8 customer service issue they’re not being so super about, and regular customer service leaves you with a dull metallic taste in your mouth? Try one of these escalated points of contact. [More]

Reach Verizon Wireless Executive Relations

Reach Verizon Wireless Executive Relations

For some reason, people just seem to like sending us phone numbers for Verizon Wireless Executive Relations these days. So here’s yet another number you can use if you have an impossible issue that regular customer service has not been able to solve: [More]

Reach Verizon Wireless Executive Relations

Reach Verizon Wireless Executive Relations

Here is another arrow in the quiver for your quest to resolve an impossible Verizon Wireless issue if normal avenues have failed, the a numba for a fella in Verizon Wireless Executive Relations: [More]

Logitech Miraculously Sends You A New Remote When Yours Dies

Logitech Miraculously Sends You A New Remote When Yours Dies

Reader Eric wants everyone to know that Logitech has great customer service. We’ve heard this before, but here’s some more evidence. [More]

Reach Verizon Wireless Executive Customer Service

Reach Verizon Wireless Executive Customer Service

Got a Verizon complaint wireless complaint that’s not getting anywhere? Live in the Northeast? Monica is your gal. [More]

Reach FedEx Executive Customer Service

Reach FedEx Executive Customer Service

Fredrick Smith- CEO
Fax 901-818-7570

Carmine Echols – Executive Assistant to CEO
901-369-3600
executiveservices@fedex.com

FedEx Corporation
942 South Shady Grove Rd.
Memphis, TN 38120

Reach Chase Executive Offices For Mortgage Modifications

Reach Chase Executive Offices For Mortgage Modifications

Here is a fun-pack of executive escalation contact info you can use if you’re trying to get Chase to modify your mortgage. With the bureaucracy and indifference staring you down, you’ll need every vector you can get your hands on. [More]

Having A Problem With Chase Bank? Here's Where To Turn

Having A Problem With Chase Bank? Here's Where To Turn

We have a lot of executive customer service contact information for Chase credit cards, but not as much for Chase bank. That’s all about to change, my friends. Here’s someone you can turn to if you have problems with the banking side of Chase. Remember, only pester executive customer service contacts once you’ve exhausted all other options. [More]

Reach Sears Executive Customer Service

Reach Sears Executive Customer Service

Jacquelyn Freeley, 888-266-4043. [More]

Reach The CEO's Office At TiVo

Reach The CEO's Office At TiVo

Are you struggling with a problem with TiVo that regular customer service can’t solve? Send your complaint to the office of President and CEO Tom Rogers at trogers@tivo.com, and you’ll hear back from someone in the Executive Relations department. (Thanks to reader IndyJaws for the info!) [More]

Reach Countrywide Executive Customer Service

Reach Countrywide Executive Customer Service

Here is some Countrywide executive customer service info. Even though Bank of America acquired Countrywide, some of this contact info is still valid. Former Countrywide customers who experiencing post-integration account difficulties have reported success using it. [More]

Call This Number If Your Xbox Has Broken Multiple Times And You Need Your Replacement Pronto

Call This Number If Your Xbox Has Broken Multiple Times And You Need Your Replacement Pronto

While submitting his busted Xbox 360 for repair, Ben stumbled upon a valuable piece of info for those whose have suffered multiple system breakdowns: A special phone number that expedites the shipping your refurbished replacement console, provided you have your reference number and the extension of a CSR who helped you with your problem when you called 1-800-4MY-XBOX. We first reported the secret number (1-888-236-0927) two years ago. [More]

I Got Verizon To Fix My Internet With An Executive E-Mail Carpet Bomb

I Got Verizon To Fix My Internet With An Executive E-Mail Carpet Bomb

We’ve said it before and we’ll say it again: A well-executed Executive E-Mail Carpet Bomb is your best bet when you’ve exhausted all the regular customer service avenues. In this latest example, Serena tells Consumerist how, after weeks of phone calls, missed appointments and general hair-pulling and screaming at walls, she employed a strongly worded EECB that had Verizon out to fix her Internet connection the next day. [More]