CPSC Chair Tenenbaum: We're Not Trying To Play "Gotcha" With Manufacturers

CPSC Chair Tenenbaum: We're Not Trying To Play "Gotcha" With Manufacturers

Regular readers of Consumerist know that we cover a lot of recalls — from faulty booster seats to wine openers with potentially bloody consequences — many of them announced by the Consumer Product Safety Commission. We recently met with CPSC chair Inez Tenenbaum to discuss how the commission works with manufacturers on everything from the recall process to new standards on lead and drop-side cribs, and why some within the commission are attempting to scuttle its new products database. [More]

Here Are Some Indivisually Rapt Tipster Submissions

Here Are Some Indivisually Rapt Tipster Submissions

It’s only been a few days since we announced the free Consumerist Tipster iPhone App and we’ve been overwhelmed by all the submissions. But before we head off for the holiday weekend, here are some of the funnier submissions. [More]

Know An Excellent Consumer Advocate? Nominate Them For Consumer Reports' Excellence Award

Know An Excellent Consumer Advocate? Nominate Them For Consumer Reports' Excellence Award

While the forces of greed and incompetence work tirelessly to beat consumers into submission, there are a number of people out there determined to fight back in the name of the everyday shopper. So as part of the magazine’s 75th anniversary, our older siblings at Consumer Reports are looking for an individual or small non-profit group to honor with its Excellence In Consumer Advocacy Award. [More]

9 Confessions Of A Former Geek Squad Geek

9 Confessions Of A Former Geek Squad Geek

Consumerist reader K. recently ended his 4.5 year tenure as a Geek Squad member at Best Buy. And while he says that he considers his time there to be “generally a positive experience,” K. did feel that there is some backstage info the public might want to know. [More]

FCC Commissioner Michael Copps Talks Mergers With Consumerist

FCC Commissioner Michael Copps Talks Mergers With Consumerist

Of the commissioners on the FCC, Michael Copps is easily the most outspoken in his opinion on media consolidation. In January, he was the only commissioner to vote against the sale of NBC to Comcast, saying that the deal “grievously fails the public interest.” More recently, he’s expressed his skepticism about how smoothly the AT&T purchase of T-Mobile USA will go. And he’s also a cool enough guy to sit down for a chat with Consumerist. [More]

Consumerist On Bloomberg TV's Taking Stock With Pimm Fox Tonight

Consumerist On Bloomberg TV's Taking Stock With Pimm Fox Tonight

It’s Wednesday, which means you can catch Consumerist’s own Ben Popken on “Taking Stock with Pimm Fox” tonight on Bloomberg TV, where he’ll be talking about the week’s biggest stories. Tune in to Bloomberg TV, or watch online at Bloomberg.com/tv, at 5:35 p.m. ET and again at 9:35 p.m. See you there! [More]

Consumerist On Bloomberg TV's Taking Stock With Pimm Fox Tonight

Consumerist On Bloomberg TV's Taking Stock With Pimm Fox Tonight

It’s Wednesday, which means you can catch Consumerist’s own Ben Popken on “Taking Stock with Pimm Fox” tonight on Bloomberg TV, where he’ll be talking about the week’s biggest stories. Tune in to Bloomberg TV, or watch online at Bloomberg.com/tv, at 5:35 p.m. ET and again at 9:35 p.m. See you there! [More]

It Was Inevitable That These Two Businesses Would Someday End Up Next To Each Other

It Was Inevitable That These Two Businesses Would Someday End Up Next To Each Other

Considering the large number of strip mall vacancies, you might think that the proprietors of the two businesses pictured in this reader-submitted photograph would have had ample opportunity to find locations that did not abut each other. Our inner adolescent thanks the universe for making this happen. [More]

Consumerist On Bloomberg TV's Taking Stock With Pimm Fox Tonight

Consumerist On Bloomberg TV's Taking Stock With Pimm Fox Tonight

It’s Wednesday, which means you can catch Consumerist’s own Ben Popken on “Taking Stock with Pimm Fox” tonight on Bloomberg TV, where he’ll be talking about the week’s biggest stories. Tune in to Bloomberg TV, or watch online at Bloomberg.com/tv, at 5:35 p.m. ET and again at 9:35 p.m. See you there! [More]

Best Buy Changes Geek Squad Tech Support From Covering All Your Computers To Three

Best Buy Changes Geek Squad Tech Support From Covering All Your Computers To Three

Earlier this week, we told you about Best Buy’s latest scheme: Geek Squad Tech Support, a program that, for a cost of around $200/year, would allow computer purchasers access to unlimited Geek Squad service not just on the item they bought, but on all computers they own. It looks like the electronics retailer has finally realized how much they were opening themselves up to possible abuse, because they’ve now trimmed “all computers” to “three.” [More]

Best Buy To Sell Unlimited Geek Squad Service Plans

Best Buy To Sell Unlimited Geek Squad Service Plans

UPDATE: Best Buy has already changed the program from covering “all computers you own” to “three.” [More]

Scoping Out The Sad State Of Affairs At A Borders Liquidation Sale

Scoping Out The Sad State Of Affairs At A Borders Liquidation Sale

The liquidators have swooped into Borders with giant black and yellow signs screaming 20-40% off. But are these sales a good deals for consumers? I visited one to find out. [More]

(Courtesy Patrick Rodgers)

This Is How I "Foreclosed" On Wells Fargo

by Patrick Rodgers [More]

10 Thrifty Ways To Deliver Big On Valentine's Day

10 Thrifty Ways To Deliver Big On Valentine's Day

Just because the economy is in the dumps doesn’t mean your spirits have to be on V-Day. There’s lots of great ways to celebrate your relationship without buying into all the myths of conspicuous consumption. At the same time, classic romantic gestures can be nice and sweet, as long as there’s more feeling than Franklins behind them. Here’s a guide to some last-minute, creative, frugal and even free ways to say “I love you.” (Spoiler alert: the best day to celebrate February 14… is February 15! It’s like getting Valentine’s Day half-off!) [More]

10 Confessions Of An Insurance Telemarketer

10 Confessions Of An Insurance Telemarketer

One of our readers works sales in an insurance telemarketing operation. He’s stepped forward to give us the skinny on how he gets commission, the real reasons that drive some of their tactics, and what personal information you should never give over the phone to a telemarketer. [More]

Download Our Free Easy Excel Budget Spreadsheet

Download Our Free Easy Excel Budget Spreadsheet

Back by popular demand after the file on our server got messed up, it’s Consumerist’s easy excel budget spreadsheet! It lets you track your cash flow and expenses, and plan for upcoming purchases and bills. Use it properly and you’ll never overdraft again. [More]

Interview With Meg McLain, Ejected From Airport After Questioning Body Scanners

Interview With Meg McLain, Ejected From Airport After Questioning Body Scanners

Last week Meg McLain’s story lit up the internet. She says she was cuffed, her ticket was ripped up, and she was kicked out of the airport after she refused the body scanner and tried to ask questions about the pat-down. The TSA took it seriously enough to quickly post security footage of the incident on their blog. I reached Meg by phone to find out more about what happened, and, especially, why she refused the body scanner in the first place. Here is the interview, which has been condensed and edited. [More]

Lauren's Quick And Easy Excel Budgeter

Lauren's Quick And Easy Excel Budgeter

It’s hard to beat an excel spreadsheet for quickly shifting between a granular and top-level view of your personal finance situation. Here’s reader Lauren’s account balance spreadsheet she made to keep track of her expenditures, past, present, and future, and itemize her budget. [More]