Seriously old-school Consumerist fans might remember Ask Meghann’s Dad, where readers sent in questions about electrical wiring and home repair, and Mr. Marco was all competent and helpful. During a meeting to think of new story ideas, we remembered this and asked ourselves: what other experts do we have access to who are also related to us? Why, there’s our very own Tax Dad, independent tax preparer John Northrup. [More]
Tax Dad Sez: Send Us Your Questions For Consumerist’s Designated Tax Preparer
By February 26, 2013
![([F]oxymoron)](http://consumermediallc.files.wordpress.com/2012/10/powerup.jpg?w=112)
A Guide To Figuring Out Executives’ E-Mail Addresses
By October 24, 2012
So you’ve exhausted all the standard customer service and complaint-resolution routes and decided it’s time to unleash your issue via an Executive E-mail Carpet Bomb. Only problem is, you can’t find any contact info for these executives. What to do? [More]
Do You Have Questions For A Retail Store Manager?
By August 31, 2012
Do you have questions about how the business of retail works from the other side of the register? Are you curious about store credit cards, loyalty cards, confusing signage, women’s clothing sizes, loss prevention, sales goals, the all-consuming power of Corporate, or other things that form the basis of most Consumerist complaints? The Consumerist’s Mystery Manager is here to answer your questions. [More]
Welcome To The Slightly Newer Consumerist.com!
By June 24, 2012
If you’re looking at Consumerist right now and thinking “something’s not the same,” well… you’re right. We’ve been busy making some tweaks — some you’ll see and some you won’t — but it’s essentially the same Consumerist.com before it got prettied up for the society ball. The biggest change is that, because of the updates you will have to reset your password using the e-mail address you originally used to sign up with. Rest assured that this is not a security issue; it’s just necessitated by the switch to the new platform. [More]
6 Updated Confessions From A Current Sprint Sales Rep
By February 15, 2012
It’s been several years since we received some good insider confessions from anyone at Sprint. So in the interest of keeping things up-to-date, a current employee of the wireless provider reached out to Consumerist to see if that original advice still holds true. [More]
Suze Orman Gets Tough & Answers Your Questions In Chat With Consumerist
By December 12, 2011
You asked, and financial advisor Suze Orman answered. Consumerist readers submitted some questions for the TV host, New York Times bestselling author and motivational speaker and she sat down with Consumerist’s Chris Morran last week to discuss those financial tidibits. [More]
Work For A Bank? We May Want To Talk To You
By November 29, 2011
From tellers to branch managers to senior executives, we know — because you’ve told us — that a number of Consumerist readers work at (or have worked at) banks. So for a little story we’re working on, we’d like to find a handful of people willing to speak with us about their experiences and insights. [More]
How A Sheriff Uses His 10,000 Facebook Fans To Solve Crimes
By October 31, 2011
Sheriff Al Lamberti, 54, is like The Consumerist with a badge and a gun. [More]
How I Got Hertz To Give Me A Free Double-Tow, 1 Day Off My Rental, And A $25 Voucher
By October 28, 2011
I was cruising down I-95 to Maryland to see my uncle’s bluegrass band with my step-father in the passenger seat and my wife in the back, when I noticed my Hertz rental wasn’t steering as responsively as before. The tire pressure indicator light went on, then the passenger-side airbag light was on steady, and so was the car temperature gauge. [More]
Consumerist Talks To Jeep's CEO About Being The Most Reliable U.S. Auto Brand — But Still Middle Of The Pack
By October 26, 2011
Yesterday, our gearhead cousins at Consumer Reports released the results of their Annual Auto Reliability Survey, which had Jeep jumping up seven spots from the previous year to become the top-ranked domestic brand, though it was still #13 overall. Soon after this news came out, we got the chance to speak to Jeep CEO Michael Manley about this mixed blessing [More]
Brighten Up Your Halloween With A Little Christmas Creep Of Your Own
By October 25, 2011
We here at Consumerist have been writing about Christmas Creep — that phenomenon of Christmas-themed decorations inching earlier and earlier into the calendar year — since the days when it wasn’t yet common to see wreaths, trees, and tinsel on sale in September. So we’ve combined our love of DIY crafts with our not-love for Christmas in July and bring you the one and only Christmas Creep himself! [More]
Help Us Find Consumer Reports' Most Famous Test Subject
By September 21, 2011
Back in 1938, Consumer Reports, publisher of Consumerist, snapped this famous photo of a little girl testing this device intended to give her a perm. Now, CR is looking to get in touch with the girl in the photo or her family. [More]
Worst Ad In America Nominations Period Extended!
By September 6, 2011
The nomination period for this year’s Worst Ad In America Awards was supposed to have ended last Friday, and even though you’ve nominated hundreds of bad ads, we’ve decided to extend the nomination period through the end of this week in order to flesh out some of the possible new categories. [More]
Friday Tipster Round-Up: Holiday Creep Edition
By August 26, 2011
Sifting through this week’s submissions, it looks like users of the free Consumerist Tipster App had the holidays on their brains. Of course, it appears they didn’t have much choice as stores have already begun packing the aisles with Halloween, Thanksgiving and Christmas items. [More]
It's Time To Nominate The Worst Ads In America For 2011!
By August 22, 2011
Last year, we asked readers to nominate and vote in our first ever Worst Ad In America awards, and more than 100,000 of you responded, selecting Staples’ grating “Wow! That’s a low price!” shout-fest as the commercial that most got on your nerves. But while that abomination appears to have vanished into memory, plenty of new contenders for the crown have popped up. [More]
Friday Tipster Round-Up: Bought To You By The Dept. Of Redundancy Dept.
By August 12, 2011
Thousands of readers have already downloaded our free Consumerist Tipster App. Here are just a handful of the photos they’ve sent in. Remember that you can always see even more Tipster photos on our Facebook page. [More]
Friday Tipster Round-Up: Inappropriately Bolded Edition
By August 5, 2011
Thousands of readers have already downloaded our free Consumerist Tipster App. Here are just a handful of the photos they’ve sent in. Remember that you can always see even more Tipster photos on our Facebook page. [More]
CPSC Chair Tenenbaum: We're Not Trying To Play "Gotcha" With Manufacturers
By August 3, 2011
Regular readers of Consumerist know that we cover a lot of recalls — from faulty booster seats to wine openers with potentially bloody consequences — many of them announced by the Consumer Product Safety Commission. We recently met with CPSC chair Inez Tenenbaum to discuss how the commission works with manufacturers on everything from the recall process to new standards on lead and drop-side cribs, and why some within the commission are attempting to scuttle its new products database. [More]
