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NY Atty. Gen. Calls Out Wells Fargo For Halting Loan Mods In Wake Of Hurricane Sandy

As portions of New York and New Jersey begin to rebuild following the path of destruction cut by Hurricane Sandy, there are a number of area homeowners whose loan modifications have become collateral damage, with Wells Fargo suspending decisions on these requests until further notice. [More]

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How I Stopped Rationalizing And Left Wells Fargo Behind For A Local Bank

Chris happened to live in Minnesota when he opened his first bank account at age 18, and went with Wells Fargo. They were everywhere, convenient, and the rest of his family were all signing up with them too. Shrug – why not? He stuck with them for more than a decade. He moved around the continent and a lot of things changed through his twenties, but his Wells Fargo account was a constant. Sometimes it was a little inconvenient, but he stuck with them out of habit. Until his balance fell low enough that they began charging him fees for the privilege of being their customer. It took him less than an hour to switch everything over to a local bank that isn’t fee-happy. Why, he wonders, did he stick with Big Stagecoach for so long? [More]

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Cancer Patient Says Wells Fargo Evicted Her In Spite Of Court Order; Wells Fargo Says It’s Not To Blame

According to a petition that now has more than 114,000 signatures, a breast cancer patient in California claims that Wells Fargo and the sheriff evicted her from her home of 20 years at gunpoint. Meanwhile, the bank says it wasn’t involved in the [More]

Can I Survive The Wells Fargo Takeover Of Wachovia With My Account Terms Intact?

Can I Survive The Wells Fargo Takeover Of Wachovia With My Account Terms Intact?

Keith has had the same bank account for eight years, but during that time “his” bank has been four different banks thanks to mergers. Ameribank became First Union, which became Wachovia, which in turn was gobbled by Wells Fargo. That’s just how the history of American banking has worked: what’s the big deal? For the first time in all of these mergers, additional fees will be imposed on Keith’s account. He wants to keep things the way they’ve been for the last eight years, and Wells Fargo wants to move on. Well, it wants to move on to taking more money out of Keith’s wallet. [More]

Man Commits Suicide After Years Of Fighting Wachovia & Wells Fargo Over Mortgage Mess-Up

Man Commits Suicide After Years Of Fighting Wachovia & Wells Fargo Over Mortgage Mess-Up

We’ve written some incredibly sad stories about homeowners trapped in the mortgage meltdown maze, and this one certainly ranks up there among the most depressing. Not just because a man is dead, but because it could have all been prevented more than three years ago. [More]

How A $10 Overdraft Fee Spiraled Into $1,555 In Debt To Wells Fargo

How A $10 Overdraft Fee Spiraled Into $1,555 In Debt To Wells Fargo

Five years after a NJ man thought he’d closed his former business’s two lines of at Wachovia, he was hit with one heck of a surprise by the bank’s new owner Wells Fargo: He had somehow racked up more than $1,500 on one of those accounts, without ever having received a statement. [More]

CFPB Now Taking Complaints About Checking, Savings Accounts

CFPB Now Taking Complaints About Checking, Savings Accounts

Seven months after launching its credit card complaint portal, the Consumer Financial Protection Bureau has started taking complaints from checking and savings account customers — and actually expects banks to respond. [More]

Spin The Wheel, Get A Different Story About Why Wells Fargo Flagged Your Card

Craig’s Wells Fargo debit card was flagged for fraud because he was trying to buy a speaker at a high-traffic Apple Store. A merchant he made a recent purchase from has been hacked, and he will receive a new debit card soon. He’s finally receiving an “upgraded” Wells Fargo card for his former Wachovia account, even though the account changed over more than a year ago.

Each of these stories has been told to Craig on separate interactions with Wells Fargo. The problem is, he doesn’t know which one is true. And neither does anyone at Wells Fargo, apparently.

21 CEOs Who Floated Away On Golden Parachutes Worth More Than $100 Million

21 CEOs Who Floated Away On Golden Parachutes Worth More Than $100 Million

Being the CEO of a multibillion-dollar global corporation is tough work. Or at least it had better be, considering the amount of money some of these folks were paid just to quit. [More]

Wells Fargo Admits To Sending Thousands Of Statements To Wrong Addresses

Wells Fargo Admits To Sending Thousands Of Statements To Wrong Addresses

Need another reason to make the move to paperless bank statements? How about the fact that one of the nation’s biggest banks managed to send thousands of its customers’ statements to the wrong people? [More]

Wells Fargo To Pay $590 Million Over Wachovia "Pick-a-Pay"
Loans

Wells Fargo To Pay $590 Million Over Wachovia "Pick-a-Pay" Loans

Nearly three years later, Wells Fargo is still feeling the stomach ache from its decision to gobble up the expired scraps of Wachovia. It was revealed today that the Fargo folks have agreed to shell out $590 million to settle the class-action lawsuit over Wachovia’s “Pick-a-Pay” loans. [More]

Wells Fargo And Wachovia Merger Is Bad News For Divorced
Couple

Wells Fargo And Wachovia Merger Is Bad News For Divorced Couple

When Wells Fargo and Wachovia got married, it was bad news for this divorced couple. Merging the two bank’s databases resulted in the husband getting bills and statements for his ex-wife. After trying to fix it and deal with some Wells Fargo customer service reps who clearly needed counseling, the man is ready to break it off with his bank too. [More]

Letter To Wells Fargo Execs Finally Gets Loan Check In Reader's Hands

Letter To Wells Fargo Execs Finally Gets Loan Check In Reader's Hands

In February, law school grad and Consumerist reader Stephanie applied for a $5,000 loan to cover the cost of her bar exam and related review course. Should have been no big thing, considering that she’s been an account-holder at Wachovia, which Wells Fargo scooped up after it failed a few years back. Alas, it turned into a nightmare. But after several weeks of dead ends, one well-composed Executive E-mail Carpet Bomb to Wells Fargo got the mess cleared up. [More]

Wells Fargo Is Worst Friend Ever, Borrows $377.09 For Two Weeks Without Asking

Wells Fargo Is Worst Friend Ever, Borrows $377.09 For Two Weeks Without Asking

Tom is angry at Wells Fargo, because they’re borrowing $377.09 from him without his permission. When Wells Fargo purchased Wachovia a few years ago, Tom’s car loan came along with it. Every month, the bank would draft a payment of $384.43 from Tom’s account. His last payment was due in March, and it was only $6.34, but Wells Fargo just went ahead and took the entire $384.43 out of habit. [More]

Wachovia Settles "Pick-a-Payment" Mortgage Loan Class
Action

Wachovia Settles "Pick-a-Payment" Mortgage Loan Class Action

If you got a “Pick-a-Payment” mortgage from Wachovia between Aug 1 2003 and Dec 31 2008, you might be up for claiming some cash in a $50 million settlement. [More]

Know Your Bank's New Checking Fees To Avoid Getting Slammed

Know Your Bank's New Checking Fees To Avoid Getting Slammed

The first reaction to your bank instituting new fees on your “free checking” account in 2011 might be sheer, overwhelming panic, or maybe rage, indignation, or some combination thereof. But don’t be afraid, fee-haters, there are ways around extra charges to your account. [More]

Wells Fargo Repossesses Fully Paid-Off Car

Wells Fargo Repossesses Fully Paid-Off Car

Looks like banks are really bad at more than just home foreclosures. A woman in Tacoma, WA, was left car-less after Wells Fargo had her vehicle repossessed, even though she owned her car outright. [More]

Check Fraud Leads To Kafkaesque Nightmare For Wachovia Customer

Check Fraud Leads To Kafkaesque Nightmare For Wachovia Customer

What do you do when you have tried every possible tactic you can think of to resolve a situation, and you can still make no progress? Michael, a 20-year Wachovia customer, now finds himself in just this situation with the bank. No one at Wachovia has the power to straighten out his customer service nightmare that began when someone forged a check on his account back in June. [More]