(kejreeves)

FAA: Pilot Endangered People By Buzzing His House, The Mall At 500 Feet

Seeing your world down on Earth in miniature is something we humans have enjoyed ever since the first person got to the top of something tall, looked down and said “Oooh, that’s my cave all the way down there!” But the Federal Aviation Administration says one pilot flying a US Airways passenger flight should’ve resisted that urge when he reportedly buzzed his house and a local mall at an altitude of only 500 feet. [More]

What Happens To Your Plane Ticket When There’s A Death In The Family?

(frankieleon)

There are all kinds of reasons why you might not be able to fly when you were planning to, or need to make a change in a scheduled itinerary. Unfortunately, one of those might be the death of a loved one. But now that most domestic airlines don’t offer special bereavement fares, many fliers find themselves dealing with airlines after they’ve already bought tickets to try to make changes. But because airlines don’t want just anyone to pull the “my grandma died,” often customers are finding the process of changing or canceling flights in these situations daunting, confusing, and well, a bit tacky. [More]

U.S. Airways: We’re Not Firing Staffer Who Tweeted Toy Plane Porn

U.S. Airways: We’re Not Firing Staffer Who Tweeted Toy Plane Porn

This week got off to a hilarious start if you like corporate social media gaffes. US Airways is awfully embarrassed about the incident where they responded to a customer complaint with a photograph of a nude woman posed with a model plane lodged in her jetway. Contrary to our predictions, the airline says that posting the photo was “an honest mistake” and no one is getting fired. Someone might want to throw away that toy plane, though. [More]

American Airlines Will Remind Customers Nonstop About All Its New Post-Merger Changes

(zonaphoto/zonaphoto)

Moving in with your significant other means creating new rules and getting rid of excess. The same goes for the $17.7 billion merger between American Airlines and US Airways, only on a much larger scale. But it’s all for the good of the consumer, right? [More]

(CBS Chicago)

Legally Blind Man And Service Dog Kicked Off Plane Before Takeoff

It’s bad enough being stuck on an indefinitely-delayed plane when you’re a human who can play with an iPad or enjoy a book or something, but imagine being in that situation as a dog. Even the best-trained service dog must get tired of being crammed under a seat. When one guide dog became restless while a US Airways Express flight waited to take off, he and his owner were kicked off the flight. [More]

(kejreeves)

GAO: American-U.S. Airways Merger Will Reduce Competition

We’ve been following the proposed hook-up/merger of American Airlines and U.S. Airways for what seems like forever, but those two crazy kids aren’t out of the woods yet, so far as approvals go. And a new report by congressional watchdogs over at the Government Accountability Office could play a part in the Justice Department’s review of that marriage. It says if the companies smush themselves together, it’ll reduce competition in a whole lot of airports. [More]

(Blueiscool)

Flying The Friendly Skies Friday: No Tears Over Spilled Oil; Kindness Rears Its Lovely Head

In an attempt to make Fridays even more of a delightful day, we’ve been asking you, our dear readers, for stories that made you smile while soaring through the air. Flying The Friendly Skies Friday celebrates all that is right and good in the world of customer service, and this week’s edition is no different. Keep those stories coming, and we’ll keep spreading the happy vibes. [More]

(CYNICALifornia)

American Airlines Formally Files To Exit Bankruptcy So It Can Finally Marry US Airways

You know that feeling like you just can’t wait to get married, so that you can finally become the world’s largest airline, but there’s this whole bankruptcy thing in your way? Probably that’s not something you’ve been worrying about, but it has been on the mind of American Airlines’ parent company, AMR Corp. It filed formal plans to exit bankruptcy, bringing it one step closer to walking down the aisle with US Airways. [More]

(Tama Lever)

Just Because You’re Wearing Epaulets & An Air France T-Shirt Doesn’t Mean You’re A Real Pilot

Ugh, this guy is gonna ruin wearing Air France T-shirts and black leather jackets with epaulets for everybody: Pilots on a U.S. Airways flight were pretty sure a French man wearing the aforementioned ensemble wasn’t a pilot when he plunked down in a cockpit seat. Good catch, everyone. [More]

(bclinesmith)

Consumer Advocates To Senators: American Airlines & US Airways Merger Would Hurt Fliers

Today American Airlines and its betrothed, US Airways had to defend their proposed merger in front of a Senate hearing and several consumer advocates. Citing higher fares, reduced service to smaller communities in the U.S. and a loss of competition among carriers, opponents of the impending nuptials testified at a Judiciary Committee hearing that such a joint venture would hurt consumers. [More]

(HerArtSheLoves)

American Airlines & U.S. Airways Announce They’re Finally Getting Hitched

After spending years as just friends, American Airlines and U.S. Airways are taking their relationship to the next level with the official announcement today (Valentine’s Day, no less) that they’re merging. The heads of both say it’s been a long time coming but that now they’re ready to take the plunge and become the world’s No. 1 airline. [More]

Flying on the wings of love?

It Sounds Like American Airlines & U.S. Airways Are Totally Heading Toward The Altar

According to a flurry of media reports in the Dallas area, it sounds like American Airlines and US Airways are finishing up a few last-minute details while deciding whether or not they want to stop flirtin and just ahead and tie the knot with a merger. If the union does go through, the combined entity would be the biggest airline in the skies. It’s all very romantic, really (except when someone else’s wedding is involved). [More]

(afagen)*

Spirit Airlines Flight Bumps Up Against Parked US Airways Plane On Its Way To The Gate

Can you still call it a fender-bender if there are no fenders involved, and instead it’s two giant skybirds (you might know them as airplanes) having a run-in in the runway?** Or is it just a quick clip? In any case, no one was hurt and since the Spirit Airlines flight had just landed when it ran into a parked US Airways plane, passengers likely didn’t have to suffer a huge delay. [More]

Turns Out It Was An Angry (Now Arrested) Ex-Girlfriend Who Called In Security Threat To U.S. Airways

Turns Out It Was An Angry (Now Arrested) Ex-Girlfriend Who Called In Security Threat To U.S. Airways

I do have to say that while there is no direct evidence that it was an angry ex-girlfriend who was responsible for calling in a security threat and naming her former boyfriend as a bad guy smuggling bad things on a flight to Dallas-Fort Worth this week, someone who isn’t upset doesn’t do that to another person. She and a reportedly current boyfriend are now in custody, and in an odd twist, so is the guy who was originally cleared of being linked to explosives when he was removed from the flight. [More]

Plane Full Of Passengers Probably Not Amused By Buddy Prank That Turned Their Flight Around

Plane Full Of Passengers Probably Not Amused By Buddy Prank That Turned Their Flight Around

Sweet mother of pearl and by all things deserving of a facepalm moment — why, why why why would you ever call in a fake threat to an airline just to prank your pal* on his 29th birthday? In case you were considering doing so, your plan has already been pulled and resulted in a US Airways flight bound for Dallas-Fort Worth returning to Philadelphia, much to the likely annoyance of the entire rest of the plane. [More]

U.S. Airways & American Airlines Join Forces To Turn Potentially Awful Experience Into One Of Delight

U.S. Airways & American Airlines Join Forces To Turn Potentially Awful Experience Into One Of Delight

Consumerist reader Liz says she’s usually the kind of traveler where everything that could possibly go wrong does — lost luggage, no pilot for a plane, bumped holiday flights, the works — so when she had the Very Best Most Awesomest Travel Experience ever last week, she felt compelled to write in and give both U.S. Airways and American Airlines their props. [More]

Memo To U.S. Airways Employees: The Coast Guard Is Part Of The Military

Memo To U.S. Airways Employees: The Coast Guard Is Part Of The Military

The United States Coast Guard is part of the Department of Homeland Security rather than the Department of Defense. This distinction probably wasn’t what a U.S. Airways employee had in mind when refusing to waive Jennifer’s baggage fees, though. Jennifer was returning to her station from a trip to visit family, but the employee insisted that she had to pay a baggage fee like civilians do, because the Coast Guard isn’t part of the military. A manager agreed, but they were both wrong. Jennifer didn’t need to pay to check her bags, and members of the Coast Guard have served in just about every war in American history. They certainly are part of the military. [More]

Flight Somehow Booked For The Wrong Day? Call To Fix It Right Now

Flight Somehow Booked For The Wrong Day? Call To Fix It Right Now

Sean booked a flight on United Airlines, US Airways, but had found the flight through travel übersearch site Kayak. He learned the hard way that there may be an occasional bug in the system: he says that even though he did everything correctly, his flight was booked on the wrong day. He learned the hard way that when this happens, you’d better notice quickly: there’s only a 24-hour window to call about the error before the airline will just keep your money forever. They’re called “non-refundable” tickets for a reason, after all. [More]