Advice To Marketers: You Should Really Research Why Something Is Trending On Twitter

Advice To Marketers: You Should Really Research Why Something Is Trending On Twitter

You know that thing about there being no such thing as bad publicity? Well, it’s not true. Just ask the online retailer that is on the receiving end of Internet hatred after it posted a Tweet that made it look like the site was crassly trying to cash in on the deadly shooting rampage at last night’s Dark Knight Rises screening in Colorado. [More]

Korean Air Learns That Kenya’s “Indigenous People Full Of Primitive Energy” Are Active On Twitter

Korean Air Learns That Kenya’s “Indigenous People Full Of Primitive Energy” Are Active On Twitter

What started as an attempt by Korean Air to promote its flights between Inchon, Korea, and Nairobia, Kenya, has ended with the airline having to apologize to a lot of people who aren’t thrilled with the airline’s suggestion that people visit Kenya to see its “indigenous people full of primitive energy.” [More]

Xbox Twitter Support Has No Problem Implying You Have A Small Penis

Xbox Twitter Support Has No Problem Implying You Have A Small Penis

Usually when you make a crude joke to a mega-corporation’s Twitter account, it goes ignored or responded to with a robotic, “Thanks for your support!” kind of message. But at least one person at Microsoft has a sense of humor when it comes to sassy Twitterers. [More]

HBO Hints It Can’t Go Online-Only Just Yet

HBO Hints It Can’t Go Online-Only Just Yet

Ever since the launch of HBO Go, the online portal that gives subscribers to the premium network access to a wide archive of shows and movies at no extra charge, fans have been begging the network to offer a standalone, subscription version that wouldn’t require them to have cable. But it looks like that won’t happen — at least in the immediate future. [More]

Not Everyone Is Amused By ASUS' Ogling Of Booth Model's Butt

Not Everyone Is Amused By ASUS' Ogling Of Booth Model's Butt

Taiwanese electronics company ASUS made a bit of an oopsie when it took to its Twitter account to post a photo and wink-wink-y joke about the derriere of a model showing off one of its computers. [More]

FTC Applauds Twitter For Signing On With "Do Not Track" Firefox Feature

FTC Applauds Twitter For Signing On With "Do Not Track" Firefox Feature

Twitter is joining the ranks of other websites that allow users to control who is checking out their online doings, announcing today that it is all set to support Do Not Track. For those not in the know, Do Not Track is a feature in Firefox that allows Internet surfers to tell participating websites that they don’t want their activity tracked. [More]

People Tweet Stupid Things To Companies

People Tweet Stupid Things To Companies

Sometimes Twitter can be an effective customer service tool; more often it’s not. But most of the time, tweets to brands are inane drivel like most of the rest of Twitter. Or they come full circle and are so stupid that they’re almost interesting. [More]

Twitter's Decision To Block Content In Specific Countries Sparks Protests From Users

Twitter's Decision To Block Content In Specific Countries Sparks Protests From Users

Twitter announced yesterday that they’ll be enforcing a new policy that will allow for reactive blocking of content on a country-by-country basis, and already today some users are vowing to stop using the social media site on Saturday in protest. [More]

If You Think Suze Orman's Prepaid Debit Card Is A Bad Idea, You're An 'Idiot'

If You Think Suze Orman's Prepaid Debit Card Is A Bad Idea, You're An 'Idiot'

Poor Suze Orman. All she was trying to do was launch a prepaid debit card that charges slightly fewer exorbitant fees than the competition, and sort of reports your spending habits to credit bureaus but not really. Then a whole bunch of “idiot” personal finance bloggers began ganging up on her on Twitter, and she had no choice but to lash out and remind them that they’re not real journalists. [More]

Best Buy Manager Dismisses Best Buy Twitter Customer Service, Says "It Could Be Anybody"

Best Buy Manager Dismisses Best Buy Twitter Customer Service, Says "It Could Be Anybody"

Consumerist reader Jonathan recently received a box set of CDs from his brother for Christmas. Unfortunately, one of the CDs that was supposed to be in the box was nowhere to be found. Compounding the problem, his brother had lost the receipt. Oh, and did we mention he made the mistake of buying the box set at Best Buy? [More]

Steps To Stop Social Media From Sucking Away All Your Time

Steps To Stop Social Media From Sucking Away All Your Time

Not that this has happened to us, but our friends say that they’ve found themselves wasting away entire days at work not having accomplished much of anything other than getting sucked into an endless vortex of status updates, instant messages and YouTube videos. Social media is a powerful tool that can actually increase your efficiency, but it can also dominate those who lack the discipline to compartmentalize it. [More]

Spirit Airlines Fined $50K For Misleading Tweets

Spirit Airlines Fined $50K For Misleading Tweets

The Dept. of Transportation rules about airfare transparency don’t just apply to carriers’ websites and ads, but also to their Twitter feed. Just ask Spirit Airlines, which was slapped with a $50,000 fine for Tweets touting its $9 airfares. [More]

After Struggle, Salman Rushdie Gets Facebook To Let Him Use His Own Name

After Struggle, Salman Rushdie Gets Facebook To Let Him Use His Own Name

Facebook can be quite the stickler when it comes to enforcing its real name policy. Celebrity writer Salman Rushdie took to Twitter complaining that Facebook deactivated his account because it thought it was a fake. After he proved his identity, the powers that be reactivated his page in his given name, Ahmed. Only after taking his problem public via Twitter did he get Facebook to back down and let him use Salman. [More]

Introduce Yourself To The Internet Without Embarrassment

Introduce Yourself To The Internet Without Embarrassment

Even more than in real life, snap judgments people make about one another online forever shape the way they see one another. A one or two-sentence bio you post about yourself on Twitter or elsewhere can make you seem intriguing, irritating or boring. And the latter two groups probably always assume they fall into the former. [More]

'Hunger Games' Viral Site Requires You To Give Marketers Control Of Your Facebook Or Twitter Account

'Hunger Games' Viral Site Requires You To Give Marketers Control Of Your Facebook Or Twitter Account

The Hunger Games is a wildly popular series of books about a dystopian future where the government spies on your every move and teenagers square off in a to-the-death tournament for the amusement of the upper-class residents of the capitol city. The books are soon to become a big-time Hollywood franchise and as part of the much-hyped countdown to that release, millions of people are getting in on the viral marketing by logging onto a website that creates a unique badge for each user. But are these people looking at the permissions they’re signing away when they log in? [More]

Twitter Will Give You Advertweets From Accounts You Don't Follow

Twitter Will Give You Advertweets From Accounts You Don't Follow

Corporations get to tweet all day at customers who follow them on Twitter, but have had trouble reaching those who don’t sign up to be spammed by their 140-character offers. Twitter has solved the problem by pledging to push ad-generated tweets to accounts that don’t follow the advertiser, targeting users based on an “interest graph” generated from the list of accounts they do follow. [More]

If You Followed @Irene On Twitter, You Reached An Ad Agency

If You Followed @Irene On Twitter, You Reached An Ad Agency

If you’re one of the 11,000 people who decided to follow @Irene on Twitter to keep up with hurricane news, you may want to unfollow, now that the account has reverted to its pre-hurricane status as an “agency soapbox” for a product strategist (named Irene, of course) at marketing agency Huge Inc. [More]

Insulting Restaurant Staff On Twitter While You're Still In
The Restaurant Might Get You Kicked Out Of Restaurant

Insulting Restaurant Staff On Twitter While You're Still In The Restaurant Might Get You Kicked Out Of Restaurant

Think of this as the counter-point to the earlier Twitter-related post. A diner at a Houston restaurant was given the boot after she decided to Tweet her opinion of the staff while she was still at the eatery. [More]