(Joe_Birdwell)

Ticketmaster Settles $23M Lawsuit Over Rewards Program That Didn’t Give Out Any Rewards

Ticketmaster is now set to pay for its five-year Entertainment Rewards biff, after customers complained that they signed up for the program without realizing it’d cost $9 a month, and never actually got any rewards for doing so. A U.S. District Court judge has approved up to $23 million in payouts as part of settlement over a lawsuit that said not only did customers come up empty-handed, they didn’t even know there were fees associated with enrolling in the program. [More]

(Joe_Birdwell)

Citizen Uses Baltimore’s Old Scalping Law To Give Ticketmaster A Swift Kick In The Pants

Oh hey, Ticketmaster — you like fees so much? How about you plunk down a little extra cash, say $1,000 per ticket, for violating a 1948 Baltimore anti-scalping ordinance? Not very fun, huh? The ticketing behemoth and city politicians are up in arms after a resident used his knowledge of the old rule to his advantage. [More]

Our answer is probably unacceptable.

Ticketmaster Ditched CAPTCHA Codes But Hey, Look At This Deal From Our Partners!

We all did a little jig of glee upon the news that Ticketmaster would no longer be inflicting garbled, incredibly difficult phrases on its customers, who were left trying to decipher if kyrshztosiglormp was right or not. But is this new, CAPTCHA-less future better if it means having products and services from Ticketmaster and its partners thrown at customers? [More]

(tjean314)

Ticketmaster CEO Takes Pity On 49ers Fans Who Fell Victim To Super Bowl Ticket Craigslist Scam

We’ve warned readers many times about the dangers of Craigslist or other online scams, especially in the weeks leading up to big events like the Super Bowl, but for one couple and their family, paying $5,900 for tickets to the game made it seem like a legit deal. Oh, but it wasn’t. And while their story has a happy ending (spoiler alert), there are many scamees who aren’t so lucky. [More]

(mainfr4me)

Ticketmaster Ditching Captcha So You Won’t Have To Decipher “Spraklof Gurstung” Anymore

The glow of the computer screen flickers against a slumped, exhausted form. If you listen carefully, you can hear, “But… I… am… a… human…” It’s called Captcha Fatigue and if you’ve ever used Ticketmaster you might have felt like the entire system is gamed to result in the most frustrating, unintelligible bits of smushed together letters, designed to keep you from purchasing anything. And now it’s going away. [More]

The Target Center

Minneapolis’ Target Center Gives Ticketmaster The Boot

Live Nation owns large entertainment venues, promotes many of the larger concert tours, and — most controversially — uses its Ticketmaster business to sell fee-laden tickets to these events. But Live Nation’s biggest competitor seems intent on beating Ticketmaster at its own game. [More]

(TheeErinp)

Great American Beer Festival Turning Into Great American PR Disaster For Ticketmaster

Drinking beer is supposed to be fun. Drinking beer with several thousand other people who also enjoy drinking beer should be even more fun. And yet, the folks at Ticketmaster have been doing all they can to make it as complicated as possible for beer fans to go to the Great American Beer Festival. [More]

Arkansas Court Tells Ticketmaster It Is Bound By Anti-Scalping Laws

Arkansas Court Tells Ticketmaster It Is Bound By Anti-Scalping Laws

The Arkansas Supreme Court has issued a legal kick to the gut of the fee-happy folks at Ticketmaster and Live Nation, confirming that the ticket seller is bound by the same state laws that prevent scalpers from piling on fees and charging exorbitant prices. [More]

Jam Band Fights The Ticketmaster Man By Scalping Its Own Tickets

Jam Band Fights The Ticketmaster Man By Scalping Its Own Tickets

You’re not the only one who’s sick and tired of all the fees levied on event tickets sold through Ticketmaster. Members of jam band String Cheese Incident are so fed up with fans having to shell out extra cash, that they’re taking a stand by buying up bunches of tickets and reselling those to concertgoers, sans fees. So sort of a reverse scalp, maybe? [More]

Scalpers Use ADA Loophole To Snatch Up, Resell Tickets Meant For Disabled

Scalpers Use ADA Loophole To Snatch Up, Resell Tickets Meant For Disabled

At some sporting and concert venues, seating spaces reserved for people with disabilities can sometimes be prime spots. So it’s sadly not surprising that unscrupulous scalpers are taking advantage of a loophole in the Americans with Disabilities Act that makes it legal for them to buy up blocks of these seats and then resell them to people without disabilities. [More]

Worst Company In America Round 3: Bank Of America Vs. Ticketmaster

Worst Company In America Round 3: Bank Of America Vs. Ticketmaster

For several years now, these two terrible titans of industry have been locks to make the Worst Company semifinals. But in a year with so many bad businesses in contention, only one of these perennial favorites will make it through to the next round. [More]

The 8 Remaining Worst Company In America Contenders Sure Are An Elite Bunch!

The 8 Remaining Worst Company In America Contenders Sure Are An Elite Bunch!

Two weeks ago, 32 of the nation’s worst businesses entered the Worst Company In America Battledome Nonagon, hoping to prove they could out-twit, overcharge and outlast the others to ultimately be named the Worst Company In America 2012. Two dozen companies have since been fed to the shark-eating robot piranhas and only eight remain with a chance to be crowned with the Golden Poo. [More]

Ticketmaster Gets Into Spirit Of Worst Company Tournament, Encourages Staffers To Vote

Ticketmaster Gets Into Spirit Of Worst Company Tournament, Encourages Staffers To Vote

With a little more than six hours to go before voting closes on the second round Worst Company In America bout between Spirit Airlines and Ticketmaster, a source at Live Nation tells us that senior staff are encouraging employees to vote on the matchup. [More]

10 Examples Of Why You Shouldn't Sell Naming Rights To Just Anyone

10 Examples Of Why You Shouldn't Sell Naming Rights To Just Anyone

It’s near-impossible to find a sporting or concert venue in the U.S. without the name of some bank/oil company/car maker/beverage slapped on the front. While most of these are innocuous — and some have even grown to be accepted by the public — there are a handful of naming rights deals where the venue owners shouldn’t have gone with the highest bidder. [More]

Worst Company In America: Ticketmaster Vs. Spirit Airlines

Worst Company In America: Ticketmaster Vs. Spirit Airlines

Voting on this round is completely free! You just pay shipping, handling, service charges, print-at-home surcharges, voting tax, a 7% resort fee, and a $25 “because we can” charge. [More]

Which Worst Company Contenders Force Customers Into Mandatory Arbitration?

Which Worst Company Contenders Force Customers Into Mandatory Arbitration?

As we sifted through the mountain of nominations for this year’s Worst Company In America tournament, we noticed a trend of readers who cited companies’ mandatory binding arbitration clauses as a reason for nominating. And while it’s businesses like AT&T and Sony that have made all the headlines for effectively banning class action lawsuits, there are a lot of other WCIA contenders who are forcing customers into signing away their rights. [More]

Please Join Us In Welcoming Your Worst Company In America 2012 Sweet 16!

Please Join Us In Welcoming Your Worst Company In America 2012 Sweet 16!

The floor of the Worst Company In America BattleDome is stained with the blood of the vanquished. But only one company can earn the privilege of placing the WCIA Golden Poo in its trophy case, so the violence must continue. [More]

Worst Company In America Round One: Sallie Mae Vs. Ticketmaster

Worst Company In America Round One: Sallie Mae Vs. Ticketmaster

For today’s afternoon bout, two companies that probably avoid walking down dark alleys for fear of being beaten up by angry consumers get a chance to kick each other in the teeth. [More]