Texas Attorney General Says RadioShack Knowingly Sold Gift Cards That Would Soon Expire

Texas Attorney General Says RadioShack Knowingly Sold Gift Cards That Would Soon Expire

If the leadership of a company knows that they’re about to file for bankruptcy, should they stop selling gift cards? That’s what the Attorney General in Texas contends: that RadioShack knew after the 2014 holiday season ended that it would be declaring bankruptcy soon, and that gift cards they had issued would lose their value at the time of the bankruptcy or shortly afterward. Yet they sold ’em anyway. [More]

RadioShack Agrees To Mediation After Auction Of Customer Mailing Lists

RadioShack Agrees To Mediation After Auction Of Customer Mailing Lists

In bankruptcy court this morning in Delaware, there was a hearing regarding RadioShack’s plan to offer tens of millions of pieces of customer data in its bankruptcy auction. The attorney general of the Shack’s home state of Texas objected to this sale, mostly because the company’s original privacy policy didn’t allow the company to sell customer data to just anyone. Now RadioShack has agreed to mediation after its intellectual property, including those mailing lists, is auctioned on May 11. [More]

RadioShack Proposes Up to $3 Million in Employee Bonuses To Bankruptcy Court

RadioShack Proposes Up to $3 Million in Employee Bonuses To Bankruptcy Court

RadioShack isn’t going out of business forever (yet), but instead may live on as a brand in co-branded stores with mobile provider Sprint. the electronics chain is holding liquidation sales in many of the stores they’re working to close. Yet at the same time that the company is preparing to shut about half of their stores, they’ve sought permission from the bankruptcy court to pay out about $3 million in bonuses. [More]

Here’s A List Of Proposed RadioShack Store Closings

Here’s A List Of Proposed RadioShack Store Closings

No one who has been paying attention to retail news is surprised that RadioShack filed for Chapter 11 bankruptcy protection yesterday, and that the chain plans to close about half of its stores. Yet you may be wondering: what if I need a soldering kit or a cordless phone battery at 4 P.M. on a Friday? How many of the Radio Shacks near me are going out of business? [More]

There Are Some RadioShack Stores That Are Very Successful

There Are Some RadioShack Stores That Are Very Successful

The last week has been full of RadioShack-related doom, from the New York Stock Exchange starting to delist the company to rumors of its inevitable bankruptcy and its actual bankruptcy. What most people don’t realize when joking about the doomed nature of Radio Shack, though, is that there are about a thousand Radio Shack-branded stores that are doing quite well, and will continue to do so even if the Shack brand disappears. They’re small-town retailers that serve as Radio Shack dealers. [More]

(Penn Cann Mall)

Bankruptcy For RadioShack Is Probably Unavoidable

Wall Street analysts, the people who make big bucks keeping track of these things, say that bankruptcy for Radio Shack is probably inevitable. They were saying that after the retailer announced its quarterly results yesterday, losing money for the tenth straight quarter in a row. [More]

Price-Matching At Radio Shack, Where It’s Always 1992

Price-Matching At Radio Shack, Where It’s Always 1992

Matthew normally buys electronics online, but likes to get his family’s mobile phones from the local Radio Shack. They’re friendly, helpful, and price-match brick-and-mortar competitors, so why not support keeping local people employed? The last time he stopped by to buy a new phone, though, his price-matching plans went awry. [More]

(Penn Cann Mall)

Radio Shack's Hassle-Free Replacement Plan Full Of Hassles, Doesn't Replace Item

While buying headsets at Radio Shack,Orlando let himself be talked into buying the Shack’s replacement plan for the item. There’s no hassle to using the plan, the salesperson assured him, but he probably should have realized that there is no such thing as “no hassle” at Radio Shack. While the plan replaced a broken headset, there was plenty of hassle, and the plan didn’t fully replace the item. [More]

Here's Your Lineup For Worst Company In America 2011!

Here's Your Lineup For Worst Company In America 2011!

For the sixth year in a row, we asked Consumerist readers to send us their nominations for our Worst Company In America tournament. And this year’s response was the greatest by far. [More]

Radio Shack Goes To Great Lengths To Please Customer With Dead Phone

Radio Shack Goes To Great Lengths To Please Customer With Dead Phone

Bill wants to publicly praise a store that went above and beyond to make him happy after his Palm Pre failed during the holidays. He writes that the store employees put in extra effort on December 26th, a hectic retail day, to make sure that he received the phone he needed in a timely manner. That store was… Radio Shack. [More]

Radio Shack Celebrates Purchase Anniversary With E-mail

Radio Shack Celebrates Purchase Anniversary With E-mail

Brad discovered that Radio Shack is much more thoughtful than he had ever imagined. They very thoughtfully sent him an e-mail to celebrate the anniversary of his last purchase. Or maybe they’re just having problems with their e-mail notification system. [More]

Radio Shack Acts In Consumer's Best Interest, Hell Freezes Over

Radio Shack Acts In Consumer's Best Interest, Hell Freezes Over

The Shack Radio Shack is not known in these pages for its high level of customer service. That’s why we were stunned and impressed with Chris’s story, where Radio Shack salespeople were not only knowledgeable and immensely helpful, but sent him to a competitor.