Readers Share Secrets Of The Starbucks ‘Undertow,’ Or Whatever They Call It

Readers Share Secrets Of The Starbucks ‘Undertow,’ Or Whatever They Call It

Earlier this week, we sent one of our editors on a mission: to find out whether something billed as a Starbucks secret menu item exists at all the chain’s stores. The short answer: no, but if you describe the drink, any store will make you one, even though they’re kind of a pain and usually reserved for special occasions. [More]

Secret Menu Adventure: Consumerist Tries To Order An ‘Undertow’ At Starbucks

Secret Menu Adventure: Consumerist Tries To Order An ‘Undertow’ At Starbucks

Here at Consumerist’s virtual headquarters, we were reading a Starbucks fan blog, as we do, and noticed a passing reference that took us by surprise. A post mentioned a “secret menu” drink called the Undertow, which consists of hot espresso on top of cold half-and-half and flavored syrup. This sounded both confusing and delicious, so we made the editor whose office is closest to a Starbucks go out and try to order one. [More]

Stealth Starbucks Still Exists, And It’s Serving Acorn Squash Lattes

Stealth Starbucks Still Exists, And It’s Serving Acorn Squash Lattes

Back in 2009, Starbucks had an interesting marketing idea: open stores with different concepts that were not, in fact, Starbucks. The idea didn’t really take off, but there’s one stealth Starbucks still in business, and they’re serving up a variation on pumpkin spice that probably won’t be a Twinkies flavor or mass-produced egg nog anytime soon. [More]

Starbucks Shrinks Redemption Time For Birthday Reward To 4 Days

Starbucks Shrinks Redemption Time For Birthday Reward To 4 Days

It’s lots of fun to spend your birthday scooping up your favorite rewards from restaurants and stores, and some are even kind enough to give you a longer deadline to redeem them. Watch out, though: as of the end of September, Starbucks shrank the redemption window from one week around your birthday to just four days. [More]

Starbucks Announces Actual Pumpkin Will Be Added To Pumpkin Spice Latte

Starbucks Announces Actual Pumpkin Will Be Added To Pumpkin Spice Latte

Well, it’s August, and we all know what that means: several more weeks of summer! Oh, and also that pumpkin spice lattes will soon be hitting your nearest Starbucks, because that happens well before fall begins. This year, Starbucks is drawing attention to the annual event by changing the recipe up a bit, removing caramel coloring and changing to a pumpkin sauce that has a small amount of pumpkin purée in it. [More]

(Gary Stevens)

Starbucks Closing All Standalone La Boulange Bakery Cafés By Fall

Back in 2012, Starbucks bought a San Francisco-based bakery chain, La Boulange, to help class up its offerings in the pastry case. While Starbucks will keep the brand for the pastries served in Starbucks cafés, the company has decided to close the 23 standalone La Boulange locactions that have stayed in business since the acquisition. [More]

Get Your Free Iced Tea At Teavana June 10 To Celebrate Another Nonsense Holiday

Did you know that there’s a National Iced Tea Day? It’s tomorrow, June 10 and yes, it is a self-promotional event, but the important thing is that you can celebrate this non-holiday by picking up a free 16-ounce iced berry-pineapple herbal tea at Teavana. There’s no purchase required, but if you go, be sure to avoid the upsell if fancy implements for making loose-leaf iced tea aren’t really your thing. [Starbucks Melody]

We All Somehow Survived The 5-Hour Starbucks Register Outage

We All Somehow Survived The 5-Hour Starbucks Register Outage

On Friday, people across the United States and Canada banded together to get through a crisis. Payment systems at corporate-owned Starbucks stores across the U.S. and Canada went down, leaving about 8,000 stores unable to collect money in exchange for food and beverages. While the crisis only lasted for one afternoon and evening, Starbucks managed to thrill customers by giving food and drinks away instead…and raised a lot of questions about the flaws in modern payment systems. [More]

Starbucks Mobile Ordering Expands To Washington And Idaho

Starbucks Mobile Ordering Expands To Washington And Idaho

If you’re dreaming of the day that you can order and pay for your Starbucks beverage with no human interaction whatsoever, you’re apparently not alone. Customers have been asking for the ability to order in advance from the mobile app for as long as Starbucks has had a mobile payment app, and the test is expanding from just one city to two states. Starbucks says that it should go national later this year. [More]

(Avitania Satari Bronstein)

Ex-Cop Battles Starbucks Tip Jar Thief, Saves The Day And $4

When is it worthwhile to intervene when you see a crime happening? That was the question raised recently in Orange County, California, when two men resorted to violence over a Starbucks tip jar containing only a few bucks. One was an ex-cop who was buying a drink at Starbucks, and the other a bike-riding thief. [More]

(emilybean)

Delta Air Lines Will Now Serve Starbucks Coffee On All Flights

Expanding on an earlier deal that had Starbucks name-brand coffee served on certain West Coast shuttle routes and flights from New York’s JFK to California, Delta Air Lines says it will now be serving Starbucks coffee on all its flights, which is about 5,000 flights daily. [More]

(Bill Binns)

Your First Drink At Starbucks Doesn’t Matter, If You Want Refills

As people who like to loiter in coffee shops most likely know, you can get refills of brewed coffee or tea at Starbucks for only fifty cents, and the refills are free once you’ve bought five drinks with the shop’s payment app or a registered gift card. What you may not know, though, is that your first drink doesn’t need to be a plain brewed coffee: it can be a fancy espresso-based concoction. [More]

Starbucks Wants To Open A Chain Of Even More Upscale Coffee Shops

Starbucks Wants To Open A Chain Of Even More Upscale Coffee Shops

You may have thought that Starbucks was already an upscale coffee chain. Perhaps it is, compared to brewing your own Folgers at home, but there are even pricier coffee shops out there that offer even finer coffees. Starbucks wants to compete with these shops, which you haven’t heard of because you can’t afford to visit: even if you can, you probably don’t want to pay $45 for a pound of roasted beans. [More]

(vxla jojoling)

Starbucks Runs BOGO Holiday Drink Promo, Forgets To Specify ‘Holiday’ Drinks On Flyer

Reader Dave says that he’s a regular at his local Starbucks, and last week when he stopped by, the employees handed him a flyer. It promoted some special events this week surrounding the release of the chain’s holiday gift items and themed beverage items. Part of that is a buy one, get one free deal for holiday beverages every afternoon for the rest of this week. That was what the press release and e-mails to customers said. Dave’s flyer said something different. [More]

Apparently, Someone Wants A Sterling Silver Starbucks Card Keychain

Apparently, Someone Wants A Sterling Silver Starbucks Card Keychain

Are you a Starbucks super-fan, or is someone you know? If so, consider this year’s Starbucks super-fan gift, which goes on sale next Wednesday. Depending on how you look at it, it’s either a Starbucks gift card with a 400% markup, or a $150 silver keychain that also requires a $50 Starbucks gift card purchase. [More]

(m01229)

Has Starbucks Ended The Era Of Free Drink Coupons?

Since the dawn of man — or at least as long as I can remember going to Starbucks — the coffee colossus has given employees the discretion of handing out handwritten free drink coupons. Some customers took this vague offer of hospitality as a chance to push the limits of caffeine delivery. But this informal orgy of free coffee may be entering a more conservative era. [More]

Man Throws Chihuahua At Window Of Starbucks That Banned Him

Man Throws Chihuahua At Window Of Starbucks That Banned Him

In Houston, a man was banned from a Starbucks due to his disruptive behavior, which included “harassing” customers. He reacted to this ban in a completely logical way: by pitching a fit outside, throwing a glass bottle at the ground, then throwing a Chihuahua puppy of unknown origin at the coffee shop’s window. [More]

(sunilgargr)

Starbucks Holiday Promo: Free Drinks For Life, Or At Most 30 Years

Starbucks doesn’t want your cash. It doesn’t want your credit or debit card, either. The chain coffeeteria wants its customers to pay using Starbucks gift cards or mobile apps, so they can keep track of what you, personally order, and send you promotions and coupons accordingly. That’s the unstated reason why Starbucks will have a promotion this holiday season: a chance to win “Free Starbucks for Life.” [More]