18 Photos That Prove The Impending Demise Of Sears

18 Photos That Prove The Impending Demise Of Sears

As we’ve often discussed on this site, Sears doesn’t seem to want to sell merchandise to customers anymore. They’re apparently more interested in selling the real estate that their stores sit on. We know many talented and dedicated Sears employees, but the big picture remains grim. Want concrete proof that will make you sad? You could visit your local store, or just look at these pictures. [More]

(Sikh Coalition)

Retailers Realize Osama Bin Laden Costume Might Be Offensive, Stop Selling It

We have to wonder whether anyone pays attention at all to the Halloween costumes offered at major retailers. The “naughty leopard” incident was weird, but how is it even remotely okay to sell Osama bin Laden costumes to the public? After the Sikh Coalition pointed this out, so far Walmart, Amazon, Sears, and Rite Aid have pulled the outfit from their shelves. [More]

(petekraynak)

Man Holds Protest Vigil Outside Of Sears Over Radiator Warranty

The nice thing about being retired is that it gives you lots of time to pursue old or new hobbies. You could plant an expansive garden, take up woodworking, do volunteer work, or play bingo. Then there’s what a 70-year-old Idaho man is doing: spending 6-8 hours a day picketing a Sears store in Virginia. [More]

Sears Lost Even More Money This Quarter Than Experts Expected

Sears Lost Even More Money This Quarter Than Experts Expected

No one with any sense of how capitalism works would expect the profit and loss numbers out of Sears Holdings Corporation this week to be good. It turns out, though, that the company lost even more money in the second quarter of 2013 than experts had anticipated, and needs serious help to get out of its downward slide. [More]

(Great Beyond)

Buy A Plan From Sears Home Services, Get Even Less Service Than Before

Doug was working from a false assumption. He thought that the entity called “Sears Home Services” actually had the ability to diagnose and repair home appliances. Maybe someone around the office does, but none of the technicians who came out to work on his Kenmore washer and dryer seemed to know how to fix it. They were happy to sell him a service plan to cover the expense of those fruitless visits, though. [More]

10 Things We Learned This Week About Why Sears Is So Terrible

10 Things We Learned This Week About Why Sears Is So Terrible

In our posts about Sears, we often observe that the company seems like an anti-capitalist prank, a retail giant that thrashes around aimlessly until the real estate market picks up. It turns out that we were kind of half right. Manifesto-writing Sears Holdings chairman Eddie Lampert has organized the company into battling units that compete with each other for a dwindling pile of money. [More]

(Scurzuzu)

Where Is The Item I Sent Back To Sears? Don’t Ask Sears Or UPS, They Don’t Know

What ring? Victoria ordered a ring from Sears, but wasn’t happy with it and sent it back. That’s the whole point of the return process, right? Only the point isn’t supposed to be that the item disappears into the ether and the retailer shrugs. At least we’d like to think so. [More]

(YouTube)

Soleus Air And Kenmore Dehumidifiers May Catch Fire, Pulled From Stores

Our venerable sibling publication Consumer Reports gave a dehumidifier from Soleus Air their “Best Buy” rating. Now it’s off the list and off store shelves after the manufacturer sent a stop-sale notice to retailers. There’s no consumer recall yet, but Amazon did reach out to customers and let them know about the issue. [More]

(Tortuga One)

Sears Heard That Rent-To-Own Is Ridiculously Profitable, Decides To Try It Out

The rent-to-own business is an extremely profitable one: who wouldn’t want to collect more than three times the list price of, say, a computer? So it’s interesting but not surprising that troubled retailer Sears is now entering the lease-to-own market in a partnership with the existing rent-to-own company WhyNotLeaseIt. [More]

Hope You Didn’t Want Any Of Those Mother’s Day Deals Sears Offered, Then Took Away

Not for you, sorry.

Easy come, easy go is especially easy in the times we live in where an email can be sent with a click and just as easily, hastily retracted. Sears apparently sent out a bunch of emails to its Shop Your Way rewards members with an “extra special” VIP Mother’s Day set of deals, and shortly after, sent another saying some people weren’t ever supposed to get that email, or those deals. [More]

14 Months After Delivery, Sears Still Won’t Actually Install Dishwasher

14 Months After Delivery, Sears Still Won’t Actually Install Dishwasher

Lots of people happily hand-wash their dishes because they don’t want a dishwasher. That’s not the case for one California man, who has washed his dishes by hand for more than a year even though he wants and can totally afford a dishwasher. In fact, he, um, had a dishwasher the whole time. It’s just that when he bought it from Sears, they sort of half-installed it and wandered off, and he couldn’t get anyone at Sears to help him. [More]

Because it involves gas and stuff

You Really Don’t Need To Pay $70 For LPG Conversion Kit Delivery From Sears (Or Anyone)

Matthew bought a gas dryer, but needed one that runs on liquid propane. He only discovered this after installation. No big deal: you can get a little tiny converter, which fits in a small padded envelope. Or would, if Sears were willing to mail it. Which they are not. [More]

(WXYZ)

Sears Outlet Not Used To Having Actual Customers, Locks Them Inside Store

A Michigan couple were shopping at Sears Outlet with their infant last week when they realized that they had been trapped inside the store. Police responding to a tripped alarm last Monday night discovered the would-be customers inside, claiming that employees had closed up and left them inside. [More]

(zeebahtronic)

Need To Change The Sears Order You Placed 15 Minutes Ago? Tough

Do you think there’s even a remote chance that you might need to change your Sears order after the fact? Then you should go to a physical store and place your order there. Heather was told that she needed to perform that bit of time travel if she wants to cancel her mattress order before two weeks have passed. She noticed a problem fifteen minutes after the order went through, but because the order had been placed, she can’t do a darn thing until after the proposed delivery date, March 15th. [More]

Yech.

Sears Saves The Day When Self-Cleaning Oven Fails And Whirlpool Shrugs

A few weeks ago, we shared some photos that reader Susan sent us of her new Kitchenaid oven. Its new-fangled self-cleaning system was pretty terrible at a key function: actually self-cleaning. “So… every time you want to clean your cool new oven, you’ll be scrubbing it yourself!” she wrote. That’s not a very good feature. [More]

(So Cal Metro)

Sears/Kmart Shop Your Way Rewards Program Not Very Rewarding

Stuey made a big purchase at Sears and ended up with a huge stack of Sears/Kmart ShopYourWay rewards points to spend. Well, that he could theoretically spend. The problem was that he couldn’t find anything he wanted that was available, didn’t come bundled with things that he didn’t want, and was eligible for purchase with rewards points. What could he do? That’s not very rewarding at all. [More]

(Great Beyond)

Sears Parts Direct Has A Different Definition Of ‘Rush Delivery’ Than I Do

Mike needs a part for his home’s heating system. He lives in Georgia, so the cold weather isn’t as urgent an issue as it would be if he lived up north, but it’s still necessary. He needed rush delivery, but instead Sears didn’t even notify him when the part went on backorder. After two weeks, it finally showed up. And by “it,” we mean “the wrong part.” [More]

Sears’s Definition Of ‘In Stock’ Differs From Reality

Sears’s Definition Of ‘In Stock’ Differs From Reality

Matt needed a new refrigerator, and he needed one quickly. Well, his tenant did, and he needed to pay for it. He saw that Sears had one available for immediate delivery, and even advertised on their site that they could help consumers out in appliance emergencies. Sweet! Only their definition of “in stock” differs from the real meaning of that term. The refrigerator isn’t in their warehouse. They can’t deliver it. They’re waiting to get more from the manufacturer, and have to leave Matt and his tenant in limbo. [More]