Suppliers Are Concerned That Sears Can’t Pay Its Bills

Suppliers Are Concerned That Sears Can’t Pay Its Bills

The holiday season is crucial for American retailers, and Sears is trying to make sure that they actually have some merchandise on the shelves in case any customers wander in on their way to another store from the vast, empty parking lot. Filling those shelves will be harder: there are reports that suppliers have less confidence in Sears’ ability to pay its bills than they used to. [More]

(Jim and Tiffany Kelly)

Sears To Sell Sears Canada Stake To Raise More Cash

Sears Holdings Corporation, the company that runs Sears and Kmart, needs to raise some cash to get through the rest of the year. When a person needs cash, they look around the house for things to sell. Sears did that, and what it saw was Sears Canada. The company announced today that it will sell part of its 51% stake in the company to current Sears Canada shareholders. You’ll never guess who’s buying! [More]

Sears Survives For Now, May Not Make It Through 2016

Sears Survives For Now, May Not Make It Through 2016

Earlier this week, we learned that Sears Holdings Corporation is borrowing $400 million to pay its bills from a hedge fund owned by its own CEO. Yet experts look at this transaction from the outside and wonder: what does it tell us that the company’s own CEO has stopped offering it unsecured credit? [More]

Sears Promises 5-Minute Returns And Exchanges Without Leaving Your Car

Sears Promises 5-Minute Returns And Exchanges Without Leaving Your Car

Sears is expanding the number of in-person services that they offer to customers who are horrified at the prospect of walking into a Sears. Now you can perform in-person returns and exchanges at your local store, but without getting out of your car. What kind of wizardry is this? It’s the department store chain’s new bid to win over customers with ease and convenience. [More]

Sears Borrows $400 Million From Its CEO, No Conflict Of Interest Here

Sears Borrows $400 Million From Its CEO, No Conflict Of Interest Here

Sears Holdings Company keeps losing money, and they need to borrow some cash. What do you do when you have trouble getting a loan and really can’t afford to pay a lot of interest on the money you desperately need? You ask your parents. In the case of Sears, its dad is Eddie Lampert, the company’s manifesto-writing chairman, CEO, and biggest investor. [More]

Sears Continues Retail Death Spiral, Still Sells A Few Useful Things

Sears Continues Retail Death Spiral, Still Sells A Few Useful Things

For the ninth quarter in a row, Sears Holdings Corporation has lost money. Even as the company closes stores, rents out remaining stores, and tries desperate moves like opening early on Thanksgiving Day and making fun of itself in its own ads, the company continues to sell itself for parts in a sad retail death spiral. Yet is there anything that you should consider buying at Sears while it still exists? Are Americans who sneer at Sears missing out? Maybe. [More]

Sears Ships Tiny Wrench To Store In Giant Box

Sears Ships Tiny Wrench To Store In Giant Box

You would think that when ordering an item online for in-store pickup, a retailer would package the item in an efficient way, perhaps putting it in a box with other tools being shipped to the store. No. Not at Victor’s local Sears. [More]

Pretty Much Every Sears And Kmart Store Is For Rent Right Now

Pete Kraynak

Sears Holdings Corporation, the company that runs Sears and Kmart, has a problem. They have a lot of real estate, and not enough sales to keep all of that real estate busy. One solution is to close stores as they underperform or as their leases expire, which is what the company has been doing. Another solution? Rent out that space. For the right customer, virtually every Sears and Kmart store is up for grabs. [More]

Sears Appliance Installer Drops My Dryer, Shrugs – Then Everything Changes

Sears Appliance Installer Drops My Dryer, Shrugs – Then Everything Changes

“Recently Sears had a serious competitive edge on a single aspect of buying a dryer,” writes Bedford. If you’re curious, that aspect is that Sears will set up a dryer to vent from the side while most appliance retailers won’t, but that isn’t really important: what matters is what went wrong when the delivery team showed up with his fresh new dryer, and how Sears dealt with the issue. [More]

Sears Reminds Customers: Only 199 Shopping Days Until Christmas

Sears Reminds Customers: Only 199 Shopping Days Until Christmas

Reader Andy sent us this e-mail he received from Sears as an example of Christmas Creep. He was confused that the retailer has already started its holiday marketing. A look through the Consumerist archives leads to a different perspective. It indicates that maybe Sears has figured out when the major gift-giving holidays actually are. [More]

Fill Out This Simple Survey, Get Actual Help From Sears

Fill Out This Simple Survey, Get Actual Help From Sears

Over the last nine years or so of Consumerist, we’ve chronicled the tragic decline of Sears, an American institution. This has happened under the leadership of manifesto-writing hedge fund manager/CEO/intra-company deathmatch impresario Eddie Lampert. Shoppers’ biggest complaint: profound dysfunction and incompetence in stores. A manager at Sears slipped Consumerist a bit of information that people locked in a customer service battle with Sears might find useful. [More]

Sears Circles Back Around To Idea Of Selling Sears Canada Stake

Sears Circles Back Around To Idea Of Selling Sears Canada Stake

Sears Holdings Corporation first started whispering that it might spin off or sell its stake in Sears Canada a few years ago, when the company first started publicly naming parts of itself that it could sell for cash. Since then, Hometown and Outlet stores are thriving as a spun-off company, so why not Sears Canada? [More]

(Nicholas Eckhart)

Who Do Sears And JCPenney Closures Really Hurt? Malls

Back in 1959, Sears started the Homart Development Company. What did Homart develop? Malls! It built and ran malls across the country, malls that were home to Sears stores. Today, Sears is no longer in the mall business, and in many towns, Sears has left the mall as well. That’s terrible news for other mall tenants and for the mall business as a whole. [More]

Recalled Kenmore Washer Tears Family’s Clothes Apart, Sears Wouldn’t Replace It

Recalled Kenmore Washer Tears Family’s Clothes Apart, Sears Wouldn’t Replace It

$1,700 is a reasonable price for a nice Kenmore washer-dryer set that cleans and dries your family’s clothes. It is not a reasonable price for an automated Kenmore nightmare machine that rips your family’s clothing apart while washing them. Yet that was the ordeal of one family living near Sacramento, California whose washer still didn’t work after eight repairs. Eight. [More]

Lands’ End Divorce From Sears Complete, But They’re Still Roommates

Lands’ End Divorce From Sears Complete, But They’re Still Roommates

After twelve years together, Sears and Lands’ End have officially split. They’ve been through a lot together: Sears bought the former sailing gear retailer in 2002, before the formation of the sprawling disaster that is Sears Holdings. For a while at least, absolutely nothing will change for consumers. [More]

(БРАТСТВО)

Before Handing Over $9,000, Make Sure TV Salesman Really Works At Sears

When someone approaches you with a deal that seems irresistible, sometimes there’s a good reason why. For example, the person offering you a truckload of televisions for $900 each when they retail for $3,000 may not be a legitimate representative of the electronics department at Sears. [More]

Sears Messes Up, I Have To Face Life Without A Light-Up Skiing Santa Pig

Sears Messes Up, I Have To Face Life Without A Light-Up Skiing Santa Pig

Mike had a simple desire. He wanted a lighted skiing pig Christmas decoration. He wanted several of them, actually. Sears had them available, so he placed an online order, choosing in-store pickup. Sears e-mailed him that his order was ready, and he happily drove 40 miles to Sears in winter weather to pick it up. If you’ve ever placed an online order with Sears, you know what happened next. [More]

Sears Admits: People Only Come To Our Stores To Park

Sears Admits: People Only Come To Our Stores To Park

This holiday season, Best Buy is embracing their reputation as America’s Amazon showroom in their marketing. It’s not clear yet how well this strategy is working, but another retailer has an ad campaign based on the same concept: embracing and turning around what consumers make fun of them for. This commercial for Sears that’s currently on the air takes a perceived weakness (Sears has vast, empty parking lots) and turns it into a selling point. Kind of. [More]