CenturyLink Holds Me To Imaginary Contract, Bills Me Twice For $700 ETF

CenturyLink Holds Me To Imaginary Contract, Bills Me Twice For $700 ETF

Rick typed out his tale of Qwest/CenturyLink woe using the Consumerist Mobile Tipster app, and attached one of those pictures that has circulated online seemingly forever–a little boy sticking a butter knife in an electrical socket. That’s how this situation apparently makes him feel, and it’s easy to see why. He used to work for Qwest, and never really had any problems with them in seventeen years of service from them. When he finally canceled service, he was told that he was still under contract and owed an early termination fee. A twenty-year contract? [More]

If CenturyLink Had Competent Web Developers, They Could Have My Money

If CenturyLink Had Competent Web Developers, They Could Have My Money

Daniel has had it with his ISP, CenturyLink. If you don’t live in their service area, you may still recognize the company’s name, since they were a contender for Worst Company in America 2012, knocked out in the first round. But not going all the way in the tournament doesn’t mean that CenturyLink/Qwest customers are all satisfied. Daniel, for one, couldn’t pay his bill online because the company’s website wouldn’t work. Isn’t everyone trying to push customers toward online bill pay, not away from it? [More]

Worst Company In America Round One: Charter Vs. CenturyLink (Qwest)

Worst Company In America Round One: Charter Vs. CenturyLink (Qwest)

Here’s a pair of middleweight marauders that some of you may not be familiar with, but who still managed to engender enough ill will from Consumerist readers to earn a chance to prove their awfulness in the business world bloodbath called the Worst Company In America 2012 Tournament. [More]

Here It Is, Your Lineup For Worst Company In America 2012!

Here It Is, Your Lineup For Worst Company In America 2012!

Welcome to Consumerist’s 7th Annual Worst Company In America tournament, where the businesses you nominated face off for a title that none of them will publicly admit to wanting — but which all of them try their hardest to earn. So it’s time to fill in the brackets and start another office pool. That is, unless you work at one of the 32 companies competing in the tournament. [More]

Which Internet Provider Is The Best For Streaming Netflix?

Which Internet Provider Is The Best For Streaming Netflix?

How well you’ll be able to stream season two of Breaking Bad on Netflix may depend largely on which company you’re paying to provide internet service to your home. Netflix has just released the results of its own study on network performance and the results may not surprise you. [More]

25 CEOs Who Made More Than Their Companies Paid In Income Taxes

25 CEOs Who Made More Than Their Companies Paid In Income Taxes

The Institute for Policy Studies has just released its 18th annual review of U.S. executive compensation and found that 25 out of the country’s 100 highest-paid chief executives actually earned more in 2010 than their companies paid out in corporate income taxes. [More]

A Small Beer Is Really A Large Beer At Qwest Field, And Vice Versa

A Small Beer Is Really A Large Beer At Qwest Field, And Vice Versa

Hey all you silly people out there at Seattle Seahawks games, stop wasting money on those large beers at Qwest Field! For $1.25 less, you can get a small beer, which seems to contain just as much liquid-y ale goodness as the large. D’oh! [More]

Qwest Messes Up, Demands I Pay For It

Qwest Messes Up, Demands I Pay For It

Joe convinced Qwest to put his internet service/DirecTV bundle on vacation hold and noticed his old monthly credits continued to show up on his bill. After months of letting it slide, Qwest wants Joe to pay back the money for which it mistakenly credited him. [More]