Apple App Store Charges Over And Over Again For New Operating System

Apple App Store Charges Over And Over Again For New Operating System

Apple’s new version of Mac OS has some new and exciting features, and for Mac fans is a bargain at only $30. It is not, however, worth three times that. Or even $4,000. That’s what some customers have paid, without exactly meaning to. More than one person has come forward complaining that their PayPal accounts, linked to their iTunes accounts, are getting charged for their purchase of OS 10.7 Lion over. And over. And over. [More]

PayPal Keeps Freelancer's Pay 'Under Review' Because They Feel Like It

PayPal Keeps Freelancer's Pay 'Under Review' Because They Feel Like It

Kate works as a freelance something-or-other, and uses PayPal to bill her clients. She received a $2,000 deposit from a client after a period without working, and needs the money to pay bills right now. Because her client didn’t have a verified PayPal account and was using identity theft protection, his original payment got flagged as fraudulent. A new payment has been stuck in PayPal limbo: not fraudulent, but alsonot not released to Kate, and seemingly no one at PayPal is able to help her. Update: The issue has been resolved. [More]

3 Big Banks Launch Pay By Cell And Email System Called clearXchange

3 Big Banks Launch Pay By Cell And Email System Called clearXchange

Three of the nation’s biggest banks have teamed up to offer a new payment service that lets you transfer money from your bank account using only a cell phone number or email address. It’s called clearXchange and it’s being offered to Chase, Bank of America and Wells Fargo customers. An inkling of how it will work is revealed on the initiative’s placeholder web page. [More]

Visa Letting People Send Money By Credit Card Could Be Boon For Scammers

Visa Letting People Send Money By Credit Card Could Be Boon For Scammers

Visa is launching a new service that will let people send each other money from their Visa or bank account to each other’s Visa debit, credit or prepaid card, as we noted yesterday. But while this will open up new vistas of convenience, and offer a way for people who are sick of scammers exploiting Paypal’s refund system to conduct transactions, I would at the same time expect to see new kinds of advance fee fraud using the service. [More]

Worst Company In America Round One: Ticketmaster Vs. PayPal

Worst Company In America Round One: Ticketmaster Vs. PayPal

Like having to choose between a punch in the face or a kick in the gut, there are no good guys in today’s early WCIA bout! [More]

Does Visa Have The PayPal-Killing Card In Its Wallet?

Does Visa Have The PayPal-Killing Card In Its Wallet?

In news that should have perennial Worst Company In America candidate PayPal quaking in its boots, Visa has announced it is working on a service that will allow users to send money — from their Visa card, bank account or even cash — directly to another person’s Visa debit, credit or prepaid card. [More]

Sony Can Sift Through Alleged Hacker's PayPal Records

Sony Can Sift Through Alleged Hacker's PayPal Records

In it’s all-out legal quest to stomp an alleged hacker who released a PS3 jailbreak, Sony continues to seem to get whatever information it wants via legal channels. After being allowed to collect the IP addresses of anyone who visited the alleged hacker’s site, Sony has now been given the go-ahead from a federal magistrate to collect the man’s PayPal records. [More]

Here's Your Lineup For Worst Company In America 2011!

Here's Your Lineup For Worst Company In America 2011!

For the sixth year in a row, we asked Consumerist readers to send us their nominations for our Worst Company In America tournament. And this year’s response was the greatest by far. [More]

PayPal Resolves Dispute In Your Favor By Draining Your Checking Account

PayPal Resolves Dispute In Your Favor By Draining Your Checking Account

When Russell contacted PayPal about what appeared to be fraud on his account, he rather naively assumed that his being proactive would pay off, and keep his checking account balance safe from the fraudsters. Not so fast! He wants to warn others not to be naive enough to actually believe what PayPal says. [More]

PayPal Says Man Owes Nearly $300 For Dispute That He Won

PayPal Says Man Owes Nearly $300 For Dispute That He Won

Kentaro already went through a dispute resolution with PayPal for an HTC Droid Eris he sold on eBay. He says the reason for the dispute no longer exists, and anyway, he won and that was supposed to be the end of it. But now he owes $287, according to PayPal. [More]

PayPal Thinks I Stole My Own Identity, Won't Give Me My Dollar Back

PayPal Thinks I Stole My Own Identity, Won't Give Me My Dollar Back

April is thankful she didn’t keep a bunch of money in her PayPal account because she can’t touch the buck and change she has left in there. Her crime: moving and failing to convince PayPal she’s the same person. She says PayPal won’t let her re-activate or close the account no matter how much proof she provides. [More]

Paypal's New Security Card Fits Inside Wallet

Paypal's New Security Card Fits Inside Wallet

Like the idea of the Paypal security key fob, which auto-generates a 6-digit code that must be entered every time you use your Paypal account, but not so hot on its bulky shape? This year Paypal introduced a credit-card sized design that fits inside your wallet. [More]

Keep PayPal From Using The Default ATM Debit Setting

Keep PayPal From Using The Default ATM Debit Setting

PayPal exists to make money, not to help you. That’s why the unregulated money broker likes to ensure that when you pay with a linked account, you pay via the ATM debit card setting, because it’s cheaper for PayPal. Of course, that “savings” is sometimes deducted from you in the form of a transaction fee by your bank, but PayPal doesn’t care. If you want to change that payment method the next time you use PayPal, be prepared to jump through a lot of hoops. [More]

PayPal + Sears.com = Headaches

PayPal + Sears.com = Headaches

Reader Cheryl tried to use PayPal to buy some polo shirts from Sears — and, well, we’ll let her explain it. [More]

Man Sells $500,000 In Raffle Tickets For House, Doesn't Hold Raffle

Man Sells $500,000 In Raffle Tickets For House, Doesn't Hold Raffle

Last August, a homeowner in Massapequa, NY — the town that gave us the Baldwin brothers, Jerry Seinfeld, Steve Guttenberg, Marvin Hamlisch and Joey Buttafuoco — began selling raffle tickets at $50 a pop for a chance to win his 5-bedroom, 4-bath house. Eight months and 10,000 raffle tickets later, he still hasn’t given the house away. [More]

Worst Company In America Elite 8: Cash4Gold Vs. PayPal

Worst Company In America Elite 8: Cash4Gold Vs. PayPal

Here it is folks, the final match-up of the WCIA Elite 8… And it’s a doozy. Hailing from sunny Florida is the king of undervalued bling, Cash4Gold! And flying in from the West Coast just to prove they know a thing or two about horrendous customer service and questionable business practices, it’s every Internet user’s frenemy, PayPal! [More]

Worst Company In America Sweet 16: U.S. Airways Vs. PayPal

Worst Company In America Sweet 16: U.S. Airways Vs. PayPal

It’s a battle of the squeakers in this year’s last Sweet 16 match-up. In its first round duel with Delta, U.S. Airways won by a hairline margin of 75 votes. Meanwhile, in its war with LifeLock, perennial WCIA contender PayPal barely edged out the competition. Now the slates are clean for both companies to prove their lack of merit. [More]

eBay Scammers Evolve, Use Live Chat "Customer Service Reps"

eBay Scammers Evolve, Use Live Chat "Customer Service Reps"

Grace almost got scammed on eBay. A fraudster cracked a high-value seller’s account and posted a fake listing for a camera and tried to make Grace pay for it using Western Union, a huge warning sign of a scam. That’s typical, but these criminals went the extra mile. “Above and beyond,” if you will. When she tried to ask some questions about the transaction, they directed her to a live online chat that was mocked up to look like a real eBay customer service chat and tried to assuage her concerns by telling her it was okay to use Western Union because she had “buyer protection!” Here’s her story and the chat transcript so you can learn and not get burned: [More]