RadioShack Agrees To Mediation After Auction Of Customer Mailing Lists

RadioShack Agrees To Mediation After Auction Of Customer Mailing Lists

In bankruptcy court this morning in Delaware, there was a hearing regarding RadioShack’s plan to offer tens of millions of pieces of customer data in its bankruptcy auction. The attorney general of the Shack’s home state of Texas objected to this sale, mostly because the company’s original privacy policy didn’t allow the company to sell customer data to just anyone. Now RadioShack has agreed to mediation after its intellectual property, including those mailing lists, is auctioned on May 11. [More]

With Target Math, The Price Increases When The Sign Gets Bigger

With Target Math, The Price Increases When The Sign Gets Bigger

Target is a popular and successful retail chain, which has somehow managed to spread nationwide and woo customers in spite of its poor grasp of math. Here’s yet another example of Target Math, a special way of calculating sale prices and promotions that isn’t unique to Target, but for some reason turns up on their shelves very, very often. [More]

We All Somehow Survived The 5-Hour Starbucks Register Outage

We All Somehow Survived The 5-Hour Starbucks Register Outage

On Friday, people across the United States and Canada banded together to get through a crisis. Payment systems at corporate-owned Starbucks stores across the U.S. and Canada went down, leaving about 8,000 stores unable to collect money in exchange for food and beverages. While the crisis only lasted for one afternoon and evening, Starbucks managed to thrill customers by giving food and drinks away instead…and raised a lot of questions about the flaws in modern payment systems. [More]

(Taco Bell via Brand Eating)

Taco Bell Fritos-Shell Tacos Spotted In The Wild

Back in December, fans of snack chip-flavored taco shells got an enticing hint in a presentation to shareholders in Taco Bell parent company Yum! Brands. As part of a slide showing planned innovations, a taco in a small Fritos bag was shown under the words “Revolutionizing the taco.” A Fritos-shell taco? What madness was this? The crunchy corn shells have become reality, and Taco Bell is beginning to test them. [More]

Diet Pepsi Switches From Aspartame To Sucralose

Diet Pepsi Switches From Aspartame To Sucralose

As consumers slowly lose interest in diet beverages and in sodas overall, PepsiCo is out to follow changes in consumers’ sweetener tastes. One change is that people just aren’t into aspartame as much as they used to be, due to a combination of flavor and health concerns. As the quest for a palatable non-calorie sweetener continues, Pepsi is replacing aspartame wtih sucralose in their diet beverages. [More]

(Taco Bell)

Taco Bell Will Launch Limited-Time Extra-Hot Sauce Packets

Do you like to slather your Taco Bell meals with hot sauce, but find the chain’s standard packets insufficiently hot? Great news: super-hot sauce, which they’re calling “Diablo,” will be available from Taco Bell beginning on May 5. The not-so-great news for hot sauce fans is that the new sauce is only temporary. [More]

Sears Pension Fund Requires Cash Infusions From Sears

Sears Pension Fund Requires Cash Infusions From Sears

Sears really didn’t need any more problems, financial or otherwise. Yet the company does have a problem that doesn’t involve its loss of $1.7 billion last year, run-down stores, fleeing customers, and alleged problems with suppliers? The company’s employee pension plan also isn’t doing very well, which has been another drain on the company’s finances. [More]

(Phillip Pessar)

RadioShack Consumer Data Might Be Back Up For Auction

When the venerable electronics retailer RadioShack declared bankruptcy earlier this year and prepared to sell off its assets and its business, they quietly announced one item that was legally problematic but potentially lucrative: tens of millions of pieces of customer contact information that it has collected over the years. After the Attorney General of Texas objected to such a sale, the court was told that selling that information was off the table. Now it could be back on. [More]

(Phillip Pessar)

RadioShack’s New Owners Don’t Really Care About Buying The RadioShack Name

RadioShack still exists. Well, stores that say “RadioShack” on them still exist, but those are a joint venture between the Shack’s new owners and Sprint. While the stores have kept their doors open, there’s one thing missing from the business plan: this new venture doesn’t own the RadioShack trademark yet. They aren’t too worried about it, though. [More]

Sprint Set To Make House Calls With Launch Of “Direct 2 You” Service

Sprint Set To Make House Calls With Launch Of “Direct 2 You” Service

Like doctors of yore carrying black bags filled with tools straight to an ailing person’s bedside, Sprint is rolling out its own version of the house call with a new service needlessly employing numerals instead of letters, “Direct 2 You.” Roving Sprint workers will be on the road to customers in need of help upgrading their phone, transferring information to a new device and recycling old phones. [More]

Here’s What Co-Branded Sprint-RadioShack Stores Will Probably Look Like

Here’s What Co-Branded Sprint-RadioShack Stores Will Probably Look Like

Yesterday, the sale of 1,740 remaining RadioShack stores to hedge fund Standard General was approved by a bankruptcy court. We’ve known since before the bankruptcy filing that their plan is to team up with Sprint to re-open stores that will be part phone store, part RadioShack merchandise. What would that look like? Sprint has already showed us. Well, they showed the federal bankruptcy court in Delaware, which makes them public documents. [More]

(Phillip Pessar)

Bankruptcy Court Approves Sale Of 1,740 RadioShacks To Standard General

The Great RadioShack Bankruptcy Auction Standoff may be over. The 94-year-old electronics retailer declared bankruptcy in February, and then closed around half of its stores, selling their leases. The company wanted to rid itself of the rest of its stores before April began so they won’t have to pay April rent on all of those stores out of money that should be going to their creditors. [More]

JetBlue Cancels Passenger’s Ticket For Flight He Wasn’t Even Supposed To Be On

JetBlue Cancels Passenger’s Ticket For Flight He Wasn’t Even Supposed To Be On

Anyone who has traveled frequently enough has likely had to deal with your flight being canceled or rescheduled and all the havoc that can ensue trying to keep the rest of your itinerary from being completely screwed up. But what’s a traveler to do when the airline screws up twice and cancels your ticket for a flight that you’re not even booked on? [More]

(JeepersMedia)

Have A RadioShack Gift Card? You Have One More Day To Use It

We initially reported that people with RadioShack gift cards would have to use them up by March 5 or lose the entire balance. Great news if you happen to have found one buried in the far corner of your junk drawer: RadioShack has extended the period that they’re accepting gift cards to March 31. [More]

Salus Capital Claims Shenanigans In RadioShack Bankruptcy Auction

Salus Capital Claims Shenanigans In RadioShack Bankruptcy Auction

Last week, it seemed like the bankruptcy auction for what’s left of RadioShack would be pretty straightforward. Standard General, one of the chain’s biggest lenders, would put up a small amount of cash and a large amount of their own debt to take over about 1,700 stores. Another lender called shenanigans on the whole sale, offering a cash bid and claiming that it was superior. Now the auction enters week 2. [More]

(Boss Meg)

JetBlue System-Wide Computer Failure Leads To Long Lines, Delays

If you’re stuck in a long line at the airport right now, you’re not alone: JetBlue’s computer system failed this morning, forcing the airline to check all its passengers in manually. [More]

(Phillip Pessar)

Good News: RadioShack Says Consumer Information Isn’t Part Of Bankruptcy Auction

Earlier this week, we reported that the one of the assets of the former RadioShack empire up for sale is the tens of millions of names, mailing addresses, phone numbers, and e-mail addresses that the retailer has collected from its customers. Many states’ attorneys general objected to this possible sale, noting that it may violate Texas law and the company’s own privacy policies. Fortunately, that consumer data is not yet for sale. [More]

Walmart Entices Shoppers To Try Online Grocery Pickup With Discounts

Walmart Entices Shoppers To Try Online Grocery Pickup With Discounts

Does the idea of placing an online grocery order at Walmart and then simply visiting the store to pick it up appeal to you? Walmart is now experimenting with a few pilot stores where you can do just that, and now they’re experimenting with special discounts to get customers to try it out. [More]