Sears Appliance Installer Drops My Dryer, Shrugs – Then Everything Changes

Sears Appliance Installer Drops My Dryer, Shrugs – Then Everything Changes

“Recently Sears had a serious competitive edge on a single aspect of buying a dryer,” writes Bedford. If you’re curious, that aspect is that Sears will set up a dryer to vent from the side while most appliance retailers won’t, but that isn’t really important: what matters is what went wrong when the delivery team showed up with his fresh new dryer, and how Sears dealt with the issue. [More]

Watch Out For This Very Convincing PayPal Phishing Attempt

Watch Out For This Very Convincing PayPal Phishing Attempt

Reader Phil sells on eBay, and has a specific e-mail address that’s only for use with PayPal. The only people he has given this address to are eBay/PayPal itself, and to his customers. That’s why he was surprised to receive a phishing e-mail specifically addressed to his business name and his PayPal address, and wondered where the baddies got it. [More]

Planning Ahead: USPS Advertises Christmas Stamps In June

Planning Ahead: USPS Advertises Christmas Stamps In June

We’ve chronicled the financial problems of the U.S. Postal Service, and it’s great that they’re seeking out new revenue sources. This prominently-placed poster in reader Chris’s local post office encourages postal customers to prepare early and buy their Christmas stamps now. In June. For Christmas cards. Cards for that holiday that doesn’t happen for another six months. [More]

Staples Launches Back-To-School Campaign Just As School Gets Out

Staples Launches Back-To-School Campaign Just As School Gets Out

Staples, the big-box office and school-supplies superstore, isn’t messing around. Sure, the school year hasn’t even ended for the summer in all places in the company’s home state of Massachusetts, but that doesn’t matter. Nope. Staples wants your back-to-school business, and will price-match anyone, even Amazon, to get it. [More]

Sprint Also Launches Test-Drive Program, Sort Of

Sprint Also Launches Test-Drive Program, Sort Of

Last week, T-Mobile was in the news not only because CEO John Legere compared the company’s two biggest competitors to rapists, but because they announced subsidy of data used when customers stream music and a program that lets prospective customers test out the network and an iPhone 5S for 7 days. Now Sprint has announced a similar test-drive program. Kind of. [More]

KFC Philippines Creates Fried Chicken Coated With Cheese Chips

KFC Philippines Creates Fried Chicken Coated With Cheese Chips

The Philippines have, as a nation, made great contributions to fast food. Yes, other than Jollibee. KFC’s outposts in that country have brought magical things into being, such as the Cheesy Bacon Fest that wasn’t really a festival, but cheese and bacon slathered on regular menu items. Now they’re doing even more with fried chicken coated with cheese. Yes. [More]

Walgreens Ejects Customer With Service Dog: Were They Justified?

Walgreens Ejects Customer With Service Dog: Were They Justified?

Over the weekend, a news story out of Texas about a man asked to leave a Walgreens store because of his service dog spread across the Internet. The important question is, should we be filled with righteous fury at the store, or at the dog-toting shopper? While asking the pair to leave could have been handled more graciously, the important question is whether the dog is a service animal at all. [More]

Raiders Of The Lost Walmart Handle Your Bookkeeping In 2007

Raiders Of The Lost Walmart Handle Your Bookkeeping In 2007

The Raiders of the Lost Walmart are a brave crew of retail archaeologists. They comb the nation’s stores and carefully excavate clearance racks in order to find the most ancient pieces of technology being sold for unjustified prices. Today, one of the Raiders shared with us a precious piece of software from seven years ago. [More]

T-Mobile CEO John Legere Compares AT&T And Verizon To Rapists, Apologizes

T-Mobile CEO John Legere Compares AT&T And Verizon To Rapists, Apologizes

Last night, T-Mobile announced two cool new programs to entice potential subscribers: streaming music won’t count against customers’ data caps, and a test-drive program so people considering ditching their current carrier can give T-Mobile a try. Those are great, but one passing remark of Legere’s during his presentation drew some negative attention earlier today. (Warning – rape reference and F-bomb.) [More]

Walmart Weather Radio Pricing Less Awful Than It Appears

Walmart Weather Radio Pricing Less Awful Than It Appears

Reader N. was shopping in the weather station section at Walmart when he noticed something odd. Hanging on the same rack were two different variations on the same weather radio. You could buy the radio for $29.88, or buy the radio with a little carabiner flashlight included for $49.94. Wait, what? [More]

Samsung Gear Fit Wristband Causes Rash, Must Be Returned With All Accessories

Samsung Gear Fit Wristband Causes Rash, Must Be Returned With All Accessories

There are currently a lot of wearable fitness trackers on the market, locked in a battle for wrist domination. Reader Rob bought Samsung’s cool-looking Gear Fit a few months ago, and really likes it. Except for how some of the coating wore off the wristband clasp and he’s developed a mysterious rash on his wrist. [More]

Raiders Of The Lost Walmart Need A Laptop GPS In 2008

Raiders Of The Lost Walmart Need A Laptop GPS In 2008

The Raiders of the Lost Walmart are a band of fearless retail archaeologists who comb the world’s retail stores for the most ancient and obsolete gadgets and software. Today’s discoveries do still work, as in you could add them to your compatible computer or PlayStation 2 and use them. The question is, would you want to? [More]

Walmart Stupid Shipping Gang Sends Box That Fits Supplements, Wads Of Paper, Cats

Walmart Stupid Shipping Gang Sends Box That Fits Supplements, Wads Of Paper, Cats

Markian ordered some jars of dietary supplements from Walmart.com, and they arrived in a large box. The box was notable because it had enough space to accommodate the supplement jars and a massive wad of brown paper. If he removed the paper, the box had enough room to fit at least one of his cats, which he included in the photos for scale. [More]

(Jeremy Gillick)

PayPal Discontinues Mobile Check Capture As Of, Um, Yesterday

Justin uses Paypal’s mobile check deposit feature, because that’s a service that his credit union doesn’t offer. He wasn’t happy when he received an e-mail from the company yesterday saying that they would be discontinuing the service. Then he saw the end date: Sunday. They were yanking the service with no warning. [More]

T-Mobile Rep Encourages Me To Keep Dead Dad’s Mobile Line Open To Hear His Voice

T-Mobile Rep Encourages Me To Keep Dead Dad’s Mobile Line Open To Hear His Voice

It can be incredibly painful to realize that you can barely remember what the voice of a dead loved one sounded like. However, we’re not sure that we accept the proposed solution of one T-Mobile customer service rep. Reader Robert says that he was asked whether he wants to keep his dead father’s line open so he can call up his voice mail periodically. [More]

Radio Shack Wants To Fix Your Phone, Its Business Model

Radio Shack Wants To Fix Your Phone, Its Business Model

We’ve followed Radio Shack’s ongoing quest for relevance here at Consumerist for most of the last decade. A focus on mobile gadgets hasn’t helped, since mobile phones and plans are sold almost everywhere. The company’s second-quarter results show that its funny Super Bowl ads didn’t help, either. What can Radio Shack offer that no one else has? [More]

Wendy’s Baconator Brings A Backup Team To New Zealand

Wendy’s Baconator Brings A Backup Team To New Zealand

Here in the U.S., the Baconator family has been available at Wendy’s for a while. The original Baconator was born in 2007, and the smaller Son of Baconator came along a few years later. Now Wendy’s has sent the Baconator to conquer New Zealand, and has sent it with a backup team. [More]

Alamo Drafthouse Bans Google Glass Use From Its Theaters

Alamo Drafthouse Bans Google Glass Use From Its Theaters

The Google Glass face computer is such a new invention and there are so few out in the wild that etiquette and rules haven’t quite caught up yet. Now that any random member of the American public with $1,500 and a tolerance for being stared at can buy the device, rules are cropping up. Like at Alamo Drafthouse, a small chain of movie theaters that has now banned the devices from its theaters. [More]