(Nicholas DiMaio)

Shoplifter Tries To Steal From Macy’s, Leaves Shirt, Bra, And Purse Behind

The woman suspected of shoplifting last night at a Macy’s store in California may be a little confused about how this whole “shoplifting” thing works. Police say that a loss prevention officer spotted the woman slipping items into her purse, and tried to detain her. Her shirt and bra came off during the altercation, and she fled the mall topless. [More]

(SchuminWeb)

So Macy’s Is Opening At 8 P.M. On Thanksgiving. What’s In It For Them?

Macy’s recently confirmed that they’ll be opening up at 8 P.M. on Thanksgiving Day. They’re not the first retailer to open their doors while many Americans are eyeing their third slice of pie, but they are the first to announce an obscenely early Black Friday opening time. (Of course, we broke the story two weeks before that.) Why is the department store chain risking backlash and opening so early? [More]

(Glyn Lowe Photoworks,...)

Macy’s Polls Employees About Opening At 8 P.M. Thanksgiving Day

You weren’t all that attached to the idea of quality time with your family, right? Last year, Target opened its doors at 9 P.M. on Thanksgiving Day, and Walmart, Sears, and some Toys ‘R’ Us stores welcomed shoppers at 8 P.M. Now we’ve received word that Macy’s is asking its employees about their availability to work on Turkey Day itself. [More]

(stevendepolo)

Macy’s Consumer Protection Department Still Protects Everyone From Shopping At Macy’s

As we’ve reported since 2012, the consumer protection department at Macy’s has a novel approach to consumer protection. In trying to prevent fraudulent purchases from going through, they seem to just go ahead and stop some customers from making purchases online entirely. [More]

Macy’s Includes Free Mug In My Box Of Air Pillows

Macy’s Includes Free Mug In My Box Of Air Pillows

The over-packaging Stupid Shipping Gangsters don’t just work for Amazon. They’re everywhere. Reader Matt encountered the Gang when he made a purchase from Macy’s. He bought a pair of shoes and added a mug to make the free shipping limit. He received a box large enough to hold everything that he had purchased, and assumed that it did. It did not. It held only a mug and a great wealth of air pillows. [More]

(SHOTbySUSAN)

Macy’s Doesn’t Want You Stockpiling Lip Gloss, Cuts You Off At Six

“Your activity on our site indicates that you are trying to circumvent our restrictions by submitting multiple orders,” said the letter that Macy’s sent to reader Janet. What was she doing? Buying up loss leaders to resell? Taking advantage of a pricing error for her own profit? No…her crime was placing two separate orders for lip gloss from their website. [More]

(TheeErin)

Green Billing At Macy’s Is Costing Me Lots Of Green

Robert and his wife aren’t poor: they’re currently in the process of buying a vacation home. His wife opened up a Macy’s credit card in order to get an additional discount, because yay for discounts! Robert set up “green” or paperless billing after gaining online access to the account, but it turned out to be more like billess billing: they never saw any bills. Should they have noticed that no bills were coming and checked their spam folders? Maybe. But no bills came. [More]

(afagen)

JCPenney Knocks Out Macy’s In Court Ruling: JCP Can Sell Martha Stewart Products

Well lookee here — there’s news about JCPenney and for once, the company isn’t on the losing end of the stick. A judge ruled today against Macy’s request to extend an injunction that barred JCPenney from selling Martha Stewart designs in its stores. The ruling means JCPenney can peddle Martha’s wares (temporarily), as long as the products don’t have her name on them. [More]

(scrappy!)

JCPenney Agrees To Refrain From Selling Martha Stewart Products Until April Court Date

Although JCPenney has been jonesing to start selling Martha Stewart-designed products in its Martha mini-shops, for now it seems that desire will have to be curbed. The department store agreed yesterday to set aside its plans for Martha’s products in its stores at least until an April 8 court date. Rival Macy’s is probably thrilled, while Stewart is likely still wondering if everyone has two houses and thus, a need for two casserole dishes. [More]

(macmedics)

Martha Stewart Testifies In JCPenney Vs. Macy’s Dispute: The More Deals The Merrier, Right?

As retailers JCPenney and Macy’s go back and forth in the bitter battle for the right to sell Martha Stewart branded products, the legend herself popped into court yesterday to defend her company’s decision to sign a deal with one when she’d already pledged her allegiance to another. [More]

(WashuOtaku)

Judge Warns JCPenney On Martha Stewart Products: Blame Yourself For Empty Shelves

A judge is warning JCPenney that if it ends up with empty shelves bereft of Martha Stewart-branded products, it’ll only have itself to blame. The company is in the midst of a tiff with Macy’s over which retailer is allowed to sell her homewares. Macy’s is claiming exclusive rights, but JCPenney recently went ahead and ordered products from her company anyway. [More]

(spinadelic)

Macy’s Consumer Protection Department: Still Protecting Consumers By Canceling Their Orders

Last year, we learned that Macy’s has a Consumer Protection Department tasked with protecting consumers by canceling their orders. We think. That’s what it looks like from here, anyway. John stumbled across our post on the subject, Macy’s Consumer Protection Department Protects Me By Canceling My Orders, and wrote in to share his own experience. Ultimately, his order went through, but only after he gave his credit card info over the phone. That means he lost $80 in eBates credit that he would have received for placing his order through the rebate site. [More]

(smcgee)

Macy’s Knows They Double-Charged Me, No One Has The Power To Fix It

John’s wife ordered a pair of boots from Macy’s, returned them, and got a refund. In a perfect world, that would be the end of this post, which would be very short and very boring. John lives in the real world, though, where Macy’s just went ahead and charged the couple a second time for the boots three weeks later for no clear reason. No one can explain where the charge came from, and no one has been able to get their $180 back for the last two months. [More]

(ThisADDLife)

My Wedding Band Missed My Wedding, And Macy’s Won’t Refund Rush Shipping

Okay, Ree probably should have ordered her wedding band a little earlier. Ordering it on November 21 for a November 30 wedding isn’t too bad, though: there are six whole business days for it to show up! That’s why she accepted the financial penalty of paying for faster shipping. Everything should have been fine. Until, apparently, everything that could go wrong with shipping a piece of jewelry within the same country did. The truck broke down. The ring was delivered to the wrong house. The ring was delivered to the wrong door of the wrong house. In the meantime, Ree had managed to find the same ring in stock at another store in the area. They got married, came back from the honeymoon, and… the original ring hadn’t showed up yet. [More]

(smcgee)

Most Macy’s Stores Will Stay Open For The 48 Hours Leading Up To Christmas Day

If you listen very carefully, you might be able to hear groans of “Aww, man… Really?” coming from retailers other than Macy’s. That’s because the department store company has announced it will have most of its stores open continuously for the 48 hours leading up to Christmas Day. That kind of move puts the screws on other retailers to follow suit with similar plans if they want to grab any of your last-minute dollars as well. [More]