Do you line your oven with foil? Rae does. She always has, and her parents always have. It’s such a normal thing to do with an oven, it didn’t occur to Rae not to do it. She lined her oven with foil, then popped a frozen pizza in there on the first night after it was delivered. The foil melted the interior oven surface, and now Samsung tells Rae and her husband that they’ve voided the warranty. [More]
Line Your Samsung Oven With Aluminum Foil, Void Your Warranty
By August 22, 2011
After The Storm: Shop At Home Depot, Eat At Waffle House
By July 12, 2011
Which retailers are best at preparing for major disasters? According to some experts, big-box chains like Home Depot and Lowe’s earn high marks for responding rapidly to blizzards, tornadoes and hurricanes. Then there’s Waffle House, which FEMA administrator W. Craig Fugate cites as being one of the indicators he uses to determine whether a community has recovered from a disaster: If the restaurant is open and serving a full menu, things are okay. [More]
Lowe's Wants You To Be Your Own General Contractor At Home
By June 22, 2011
Eric’s dad bought his kitchen renovation from a local Lowe’s store. What he didn’t know is that to wander in and buy services like this from a big-box home improvement store, you personally are in charge of the comings and goings of the different contractors, and must know enough about construction to make them come in the right order. Funny, I thought that was the entire point of going to a big-box store and hiring them to install everything for you. [More]
Climb In Your Time Machine To Take Advantage Of This Rebate At Lowe's
By June 1, 2011
“Hi STEPHEN,” said the e-mail intended for new homeowners that Steve received from Lowe’s. “Get settled in with up to $400 cash back on Whirlpool Gold Kitchen Appliances!” How thoughtful of Lowe’s to tempt customers with a great rebate offer… that ended two months ago. [More]
Lowe's Puts Me Through A Lengthy Song And Dance For Flooring
By May 24, 2011
Stories like the one we heard from Consumerist reader James S. just make us flat-out exhausted by the time we’re finished. In this case, it involves a lengthy ordeal with Lowe’s as James and his wife try to get a new floor installed. [More]
Lowe's Teaches Us: Protection Plans Are Useless, And/Or Lock Up Your Receipts
By April 27, 2011
W. warns us all: don’t buy expensive tools and the Master Protection Plan that goes with them from Lowe’s. If you do, keep the receipt somewhere that you will absolutely not lose it, like a fireproof safe or stapled to your forehead. How does he know? It all begins with selling a used saw that originally came from Lowe’s. [More]
Lowes Ups Stinky Drywall Settlement From $4,500 To $100,000
By March 25, 2011
Remember those stories about the drywall sold and installed by big American chains that turned out to be contaminated by noxious sulfur smells? Well, now Lowe’s has upped its max payout for affected homeowners from a max of $4,500 in cash and gift cards to $100,000. Replacing the amount of appliances and other possessions irreversibly tainted by the horrid smell can easily reach that one-hundred grand mark so this is a step in the right direction, and lays bare how paltry Lowe’s initial offer was. It’s just business, baby, stinky, stinky, business. [More]
Former Installer: Why You Shouldn't Get Lowe's Installation (Or Why You Should)
By March 1, 2011
An anonymous reader who once worked installing as an installer for Lowe’s shared some very helpful advice with us: you probably shouldn’t go to a big-box store for your deck-building and window-installing needs. Why is that? Let him count the ways. [More]
Whirlpool, Free Us From This Fridge's Unholy Buzzing Sound
By January 28, 2011
Justin and his wife saved up and bought a sweet, petite, shiny new Whirlpool refrigerator from Lowe’s. They were thrilled with their new purchase for about three weeks, until it began to make an unholy buzzing noise. No one can make the buzzing stop. Not Whirlpool, not Lowe’s, not an endless procession of repairmen, and not either company’s executive customer service. What now? [More]
Lowe's Recalls 11 Million Roman Shades & Roll-Up Blinds
By December 2, 2010
Roman shades and roll-up blinds have become the drop-side cribs of the home decor world. They’re a known risk and there have been industry-wide recalls, and yet they continue to be made (shoddily) and sold… only to be recalled. This time, it’s Lowe’s Home Centers recalling just about every Roman shade and roll-up blind it’s sold since 1999. [More]
Lowe's Holds Sale, Underestimates Demand For 90% Off KitchenAid Stand Mixers
By November 5, 2010
Home improvement retailer Lowe’s went on Facebook and invited all of its friends to a totally awesome pre-Black Friday party late Thursday night and early Friday morning. Like all really fun parties, too many people showed up and things got out of hand. Which is to say that the doorbuster item, a KitchenAid stand mixer at 90%, sold out quickly, and took the store’s entire site down with it. [More]
Lowe's Ups Chinese Drywall Settlement To $100,000 Per Victim
By October 29, 2010
Instead of a few bucks and some gift cards, Lowe’s has amended its stinky Chinese drywall settlement so that plaintiffs can get up to $100,000 – money that will come in a lot more handy for people whose entire houses and most of their possessions were ruined by the sulphuric fumes. [More]
Lowe's Proposes To Settle Sulfur-Spewing Drywall Claims With Piddly Gift Cards
By August 12, 2010
Lowe’s is proposing to settle in the tainted drywall class action lawsuit with gift cards. The gift cards will be $50, $250, or $2000. Never mind those who entire homes, way of life, and most of their possessions and electronics ruined or contaminated by the sulfur-emitting drywall. Here, how about a discount on a new showerhead? [More]
"Weat Paent Man" Sign At Lowe's Makes Reading Fun Again
By July 26, 2010
There is a free thinker at the Lowe’s in Fort Oglethorpe, GA, who has rejected the system’s stifling rules for spelling. Nice penmanship, though. (Thanks to Tim!) [More]
Introducing Consumer Reports' Weekend Deals
By April 10, 2010
Our smarter siblings over at Consumer Reports are really on top of things today: After some digging around, they’ve come up with a list of deals out there this weekend at stores like Walmart, Home Depot and Lowe’s to help you stretch your hard-earned dollars. [More]
Lowe's Is Totally Hitting On Me And Other Customers
By March 2, 2010
Steve was taken aback when Lowe’s asked him and other customers for their phone numbers as they were checking out. [More]
Lowe's Coupon Invites You To Spend More, Save Less
By December 24, 2009
Lowe’s mailed Phillip this coupon, imploring him to deny logic and spend $250 to get what at first glance appears to be the maximum savings. But Phillip used some mathemagicianal reasoning and discovered that it pays more to spend less in the case of this coupon set. [More]
Lowe's Travels To The Future To Discount Your Appliances
By December 6, 2009
Mary was purchasing a washer and dryer set for her home at Lowe’s. Just as she was finalizing the purchase, a sales circular with a lower price on the very appliance she was buying dropped through the time/space continuum, and visited the store from the future. Or maybe an employee put it out early. Either way, the store’s manager very generously let Mary buy her washer and dryer for the much lower future price because of an employee’s mistake. [More]
