Amy was disappointed with the condition that her bras arrived in from Kohl’s. Men, she insists, are in charge of packing the store’s lingerie. Or–let’s be inclusive here–people who have never needed to wear an article of clothing that has underwires. Or a molded cup. Not even all women understand the care with which delicately-constructed undergarments need to be handled. [More]
Reader Fairly Certain That Men Are In Charge Of Shipping Bras At Kohl’s
By April 17, 2013
Kohl’s Cash Isn’t Much Of A Deal When Nothing Is On Sale
By February 14, 2013
Kohl’s is the land of never-ending sales: nearly everything in the store is on perpetual markdown, and no list price is what it seems to be. But reader Mike was annoyed recently when he earned some Kohl’s Cash from a purchase and brought it back the following week. He couldn’t find anything on sale that he actually wanted to buy, and was especially annoyed to see an item for which the price had increased by exactly the amount of his Kohl’s Cash voucher. [More]
Kohl’s Employee Explains Math-Impaired Signage
By February 11, 2013
Vindication for reader Garrett: a real, live Kohl’s employee agrees that the “60% off plus 25% off equals 85% off” sign that he spotted in his local store makes no sense. That’s because this person studies engineering, which means that he or she has some familiarity with how math works. They explained to us what Garrett should have done, as well as the likely origins of this wacky sign. [More]
At Kohl’s, 60% Off Then 25% Off Means 85% Off
By February 4, 2013
Garrett understands math. And he knows that 60% off, then 25% off does not equal 85% off. That’s what the signs at Kohl’s said, and he assumed that was the discount he would get. No, the items he bought rang up at the lower price. He wrote to Kohl’s, thinking maybe that they would say, “Oh, yes, customer, you’re right; we just had the wrong signs up.” Not so fast! They insisted that the wrong math was really right. [More]
What Kohl’s Does When It Ships An Extra Item: Charges Me For It, Denies A Refund
By December 7, 2012
Consumerist reader Rebecca sounds like a reasonable person. Sure, she’s jealous of the people (this reader and then this reader, too)who get extra iPads sent to them by Best Buy, but she’s not expecting any kind of freebies from Kohl’s in the same situation with a different product. But instead of even a simple “Thanks for noticing we messed up!” she got punished for trying to do the right thing and return the extra item. [More]
