Cintra Wilson set out to write a lighthearted, snarky article about the arrival of J.C. Penney in Manhattan for her “Critical Shopper” series, and somehow ended up insulting nearly everyone who read the article. Those who took offense included, but were not limited to: overweight people, tourists, plastic mannequins, people who are attuned to rampant classism, residents of “middle America,” diabetics, and anyone who has ever found an attractive article of clothing at a J.C. Penney.
J.C. Penney In Manhattan Harbinger Of Fashion Apocalypse, Fat Suburbanites
By August 13, 2009
This JCPenney Coupon Doesn't Understand The Term "No Exclusions"
By March 27, 2009
Hey, JCPenney, an asterisk isn’t a get-out-of-jail-free card. You can’t just say anything you want and then asterisk it away into meaninglessness. Here, we’ve fixed it for you.
JC Penney Emails You To Let You Know They Won't Email You
By March 13, 2009
Reader psionix bought some PJ’s from JC Penney for his wife and, upon checkout, chose not to receive any emails from JC Penney. The retailer then emailed him to let him know that they won’t be emailing him, and asked him to fill out a survey on why he didn’t want to receive any emails from them. Here’s what they sent:
Is JC Penney Going To Close Some Of Its Stores?
By January 29, 2009
This is rumor only, folks, but a tipster tells us that JC Penney plans on closing 11 stores this year, and that they’re freezing salaries on all employees. The retailer isn’t doing as badly as some of its competitors—it has no debt maturing in 2009, for example, and plans to have $2 billion in cash on hand at the end of this month—but considering CEO Mike Ullman has said he’s planning business conservatively for 2009, it wouldn’t be that surprising if it turns out to be true.
By March 28, 2008
JC Penney slashed its forecast today. The retailer blamed the economic slowdown for its poor sales performance.
“J.C. Penney counts half of American families as its customers, and they are feeling macroeconomic pressures from many areas … [and] the sharp decline in sales is reflective of these trends. While the economic stimulus package may provide some temporary benefit, we expect the continuation of a difficult environment over the course of 2008.”
This JC Penney Coupon Is Very Versatile
By March 7, 2008
As I recall, you did something on useless Sports Authority coupons. JC Penney is no slouch either. From one I got in the mail:
JC Penney: Excuse Me Sir, "The Big & Tall Section Is Over There…"
By March 6, 2008
Yesterday I was shopping at JCPenny in Cary, North Carolina. Was browsing through some of the racks, picking up some new outfits for work, when an employee approached me to ask if I needed any help. I told him no thanks, and then he said to me “Well, the Big and Tall section is over there” and points me to a different part of the store…
Latest ACSI Survey Is Out: You Really Like Dollar General
By February 21, 2008
The American Customer Satisfaction Index has released its latest scores of retail businesses, so we thought we’d take a look at the department store rankings by constructing a handy graph. When it comes to customer satisfaction, apparently Dollar General is doing something right—and Wal-Mart, as usual, is doing lots of things wrong.
Over 17 Million Items Recalled For Lead Contamination In 2007
By December 28, 2007
Ladies and Gentlemen… Boys and Girls… The final tally for lead recalls is in.
Walmart Instigates Back-To-School Season Price War
By July 25, 2007
Walmart will offer 10 to 50 percent discounts on 16,000 items to boost sales during the lucrative back-to-school season. The cuts are part of Walmart’s broader plan to abandon its pursuit of the upscale market, which “confused customers,” and return to its core business of undercutting competition and instigating price wars.
Many Unhappy Returns
By December 26, 2006
Mouse Print’s got a roundup of some of the stricter return policies.
How Do You Prove You’re Not Dead?
By October 25, 2006
Continuing our foray into the consumer macabre, a reader complains about being dead.
JC Penney Gets Anorexic
By March 29, 2006
Whilst flipping through the Sunday circulars, reader Thomas B. was surprised to see JC Penney’s new clothing line called, “a.n.a. : A New Approach.”
