GameStop Made Me Buy Cables So They Could Test My Xbox Trade In

GameStop Made Me Buy Cables So They Could Test My Xbox Trade In

Jason went into GameStop to trade in his Xbox 360, and experienced something odd. He says they refused to take his trade-in unless he bought new non-HD cables so they could test the system with the non-HD TVs they had in the store. [More]

GameStop Employee: Bosses Didn't Care We Were Selling Games Stolen From Best Buy

GameStop Employee: Bosses Didn't Care We Were Selling Games Stolen From Best Buy

A former GameStop employee and Consumerist reader wrote in to share her story of why she decided to quit her gig as a “Game Advisor” after learning that her store was knowingly reselling video games heisted from the local Best Buy store. [More]

Worst Company In America 2010: Best Buy VS GameStop

Worst Company In America 2010: Best Buy VS GameStop

This one should interest all you gamers out there. Best Buy, Geek Squad and their annoying, stupid optimization service, VS GameStop and their… well, this… and this, and this, oh yeah, there’s this… [More]

Man Sues GameStop For Deceptive Used Game Sales

Man Sues GameStop For Deceptive Used Game Sales

A California man is suing GameStop because he bought a used game that lacked a valid code he needed to download contest promised on the cover of the box, IGN reports. [More]

Blogger Says GameStop Is Abusing 'Free' Demo To Drive Up Preorders

Blogger Says GameStop Is Abusing 'Free' Demo To Drive Up Preorders

Nintendo Gal is accusing GameStop of taking a free demo for the Wii game Monster Hunter Tri and systematically refusing to give it out to customers, demanding they plop $5 for a pre-order in order to snag the disc. [More]

GameStop Let Me Return Opened Game It Sold Me As New

GameStop Let Me Return Opened Game It Sold Me As New

Chris, who says he was sold an opened video game that was robbed of its voucher for a free poster and passed off as “new” by GameStop, got a refund from the game retailer. Then he took his business to Walmart, bought the game new and unopened and got the poster voucher. [More]

GameStop Opened Game, Removed Voucher For Free Poster, Sold
It To Me As 'New'

GameStop Opened Game, Removed Voucher For Free Poster, Sold It To Me As 'New'

Update: GameStop let Chris return the game for a refund. [More]

GameStop Offering 50 Percent More Trade-in Credit

GameStop Offering 50 Percent More Trade-in Credit

Normally it’s a walk of shame for gamers to lug a pile of games to GameStop to get pennies on the dollar in cash or trade-in credit for stuff they probably didn’t finish and overpaid for. But a deal going on right now for the proverbial “limited time only” offers 50 percent in bonus trade-in credit for your games. [More]

ING Apologizes For Screwup, Gets Me New Debit Card

ING Apologizes For Screwup, Gets Me New Debit Card

Responding quickly to Noah’s gripe about ING Direct canceling his debit card without his permission, the bank called him and sent him a new debit card. [More]

GameStop Tells Me It Doesn't Care It's Violating Merchant Agreement

GameStop Tells Me It Doesn't Care It's Violating Merchant Agreement

Adam tried to buy some games at GameStop by using his credit card, but balked when the clerk demanded he show his ID. He alerted the higher-ups that the denial was a violation of the MasterCard merchant agreement, but the complaint fell on deaf ears. He writes: [More]

Rumor: Game Crazy To Close 200 Locations

Rumor: Game Crazy To Close 200 Locations

Joystiq reported last night that Game Crazyplans to close 200 of its approximately 680 locations at the end of October.” There’s no official list of which stores are closing yet, so feel free to ask your local Game Crazy employees and see if you can scare them.

Toys R Us Muscles In On The Games Trading Racket

Toys R Us Muscles In On The Games Trading Racket

Kotaku reports that Toys R Us has gone nationwide with its video game trade-in initiative today. Now the chain is stepping on GameStop’s turf. The site’s Mike Fahey quotes a Toys R Us bigwig:

A Dagger For Blu-Ray: GameStop Deems Discs Un-Tradeworthy

A Dagger For Blu-Ray: GameStop Deems Discs Un-Tradeworthy

Blu-ray sales may be on the uptick, with sales up 72 percent so far over what they were last year at this point, but apparently the format isn’t so hot at GameStop, which is apparently phasing out accepting the high-definition movie discs in return for cash or store credit.

Backyard Baseball Bonus Codes Hit A Foul At GameStop

Backyard Baseball Bonus Codes Hit A Foul At GameStop

Dan’s son is learning an important consumer life lesson, which is that sometimes companies promise really fun things that just don’t happen. GameStop sent out a promotional e-mail about a really cool contest involving Backyard Baseball ’10. Except the contest isn’t working, and no one knows who can help Dan straighten it out.

GameStop Jacks Up Wii Accessory Price By 25 Percent

GameStop Jacks Up Wii Accessory Price By 25 Percent

Last week Nintendo released the Wii Motion Plus, a box you stick on to the bottom of a Wii remote to make the cute little video game system’s motion controls spaz out less and start obeying to your precise motion commands. Motion Plus only works with new games specifically made for the add-on, including Tiger Woods PGA Tour 10 and Grand Slam Tennis.

Angry Bees Attack New York GameStop

Angry Bees Attack New York GameStop

A swarm of bees gathered yesterday outside the GameStop in Union Square, possibly to demand a higher trade-in value for their games. Store employees were trapped inside for hours and eventually hung a sign reading: “Look! … closed due to bee infestation.”

How Do You Stay Entertained In A Recession? Used Video Games.

How Do You Stay Entertained In A Recession? Used Video Games.

Video games are up, and books are down. GameStop says sales of used games jumped 32%, as the retailer posted a 13% rise in fiscal first-quarter earnings. Why is GameStop doing so well while other retailers suffer? Its used video game program has excellent profit margins.

Gamestop Decides To Charge The Higher Of Two Sticker Prices, Won't Refund Difference

Gamestop Decides To Charge The Higher Of Two Sticker Prices, Won't Refund Difference

Matt bought a used game from Gamestop, and there were two prices on the case. Instead of being charged the lower $14.99 price, the cashier charged him $19.99. Matt only noticed this after he left the store, so he returned and asked for an adjustment. The cashier refused, then tried to remove the cheaper tag in front of Matt. Update: Matt spoke with a District Manager and got a full refund.