Viacom Takes Down Full Episodes Of TV Shows To Punish Everyone For DirecTV Dispute

Viacom Takes Down Full Episodes Of TV Shows To Punish Everyone For DirecTV Dispute

The catfight between DirecTV and Viacom took a nasty turn this afternoon, as the broadcaster decided that it would temporarily stop streaming full episodes of some its shows simply because DirecTV pointed out to its ticked-off customers they could get some of their blacked-out favorites online. [More]

Should DirecTV Customers Get Refunds For Going Without Viacom Channels?

It’s one day into the standoff between DirecTV and Viacom and neither side is showing signs of backing down (though, the way these things go, they could be kissing and making up within the hour). In the meantime, millions of DirecTV customers have to go to their friends’ houses to watch Teen Mom reruns. So what’s the satellite company doing to make up for the 26 missing channels? [More]

MTV, Comedy Central, Nickelodeon, Others Disappear From DirecTV

MTV, Comedy Central, Nickelodeon, Others Disappear From DirecTV

As we reported early Tuesday morning, contract negotiations between DirecTV and Viacom had broken down in recent days, meaning nearly 20 million satellite subscribers could be without 26 channels, including basic cable mainstays like MTV, Vh1, Comedy Central, and Nickelodeon. The deadline has come and gone, and those channels have vanished from DirecTV. [More]

DirecTV Customers May Lose Comedy Central, MTV, Nickelodeon, Others Tonight At Midnight

DirecTV Customers May Lose Comedy Central, MTV, Nickelodeon, Others Tonight At Midnight

UPDATE: As of midnight ET, Viacom channels are blacked out on DirecTV, replaced by a loop of the satellite company’s CEO Mike White explaining DirecTV’s side of the story. [More]

DirecTV Account Closed In 2004 Goes Zombie, Creates Billing Nightmare

DirecTV Account Closed In 2004 Goes Zombie, Creates Billing Nightmare

Way back in 2004, Cameron had DirecTV service. When he moved, he ended his service and turned his equipment back in. At least, he thought he did. It wasn’t until this year that he learned the account had gone zombie back in 2005, charging the debit card of a bank account he didn’t watch closely for two years before going dormant–likely because the debit card expired. The zombie account had been slain, and a collection agency tracked Cameron down earlier this year to make him pay the balance on the account that he had never reactivated in the first place. Never mind that he had paid almost two years’ worth of bills without noticing it or even having a dish at the time. [More]

The Problem With This DirecTV Installation: Trees Grow

The Problem With This DirecTV Installation: Trees Grow

Reader Synimatik became a DirecTV customer about a year ago, and the installer bolted the dish to his deck because it would supposedly work better. The problem was that the dish faced some trees, receiving its signal over the tops of those trees. The installer assured him that these trees wouldn’t pose any problem. And trees have this unfortunate tendency to grow. Not if you ask DirecTV, though–they insist that “there [was] no way for the to know the trees would grow.” So Synimatik has to pay to have the dish relocated. [More]

DirecTV: You Can't Cancel $198 NFL Package Until Next Month

DirecTV: You Can't Cancel $198 NFL Package Until Next Month

It was pretty thoughtful of DirecTV to automatically renew Pete’s $198 NFL Sunday Ticket subscription. You know, in case he forgot. He didn’t forget, actually, and he was planning to discontinue his subscription to the package. He can’t. The auto-renew stands, and he won’t be allowed to cancel the package until a month after the auto-renewal notice. You know, just in case he forgets. [More]

DirecTV Customers With Older HDTVs May Have Trouble Watching HBO

DirecTV Customers With Older HDTVs May Have Trouble Watching HBO

Even if your older HDTV has an HDMI port, you may not be able to connect your DirecTV receiver to your TV — at least not if you want to watch HBO. [More]

Study: Cable Bills Could Reach $200/Month By 2020

Study: Cable Bills Could Reach $200/Month By 2020

Right now, the average monthly cable bill — not including any bundled phone or internet services — is around $86. But industry analysts say the non-stop slap fights between cable companies and content providers is only going to send that price soaring in the years to come. [More]

This Time Warner Cable Letter Epitomizes What's Wrong With Cable Industry

This Time Warner Cable Letter Epitomizes What's Wrong With Cable Industry

Do you think Ford would ever send you a letter suggesting you give Toyota a try? Or would McDonald’s ever shoot you an e-mail telling you to check out the lovely Burger Kings in your new neighborhood? Of course not. So why would the cable industry not care which company you choose? [More]

DirecTV & Tribune Company Make Nice In Time For Opening Day

DirecTV & Tribune Company Make Nice In Time For Opening Day

Today is the day that most Major League Baseball teams begin the 2012 season. And up until Wednesday afternoon, it looked like DirecTV customers in Philadelphia and Chicago wouldn’t be able to watch their hometown teams because of a protracted contract dispute between the satellite provider and the Tribune Company. [More]

Philadelphians With DirecTV Now Have No Way Of Watching Phillies Baseball On TV

Philadelphians With DirecTV Now Have No Way Of Watching Phillies Baseball On TV

For years, Philadelphia Phillies fans with DirecTV have found themselves unable to watch most of the team’s games because the satellite provider and Comcast refuse to come to a resolution over the channel that carries those contests. Now another annoying slap-fight between DirecTV and a broadcaster has left its Philadelphia-area subscribers completely in the dark for this upcoming baseball season. [More]

Worst Company In America Sweet 16: Comcast Vs. DirecTV

Worst Company In America Sweet 16: Comcast Vs. DirecTV

Welcome to Day 2 of Sweet 16 bloodshed! Unfortunately, because of exclusivity deals, those of you who haven’t paid $350 for the deluxe, HD/3D/Smell-o-Vision package will be blacked out from seeing the televised broadcast of these TV titans. [More]

Which Worst Company Contenders Force Customers Into Mandatory Arbitration?

Which Worst Company Contenders Force Customers Into Mandatory Arbitration?

As we sifted through the mountain of nominations for this year’s Worst Company In America tournament, we noticed a trend of readers who cited companies’ mandatory binding arbitration clauses as a reason for nominating. And while it’s businesses like AT&T and Sony that have made all the headlines for effectively banning class action lawsuits, there are a lot of other WCIA contenders who are forcing customers into signing away their rights. [More]

Please Join Us In Welcoming Your Worst Company In America 2012 Sweet 16!

Please Join Us In Welcoming Your Worst Company In America 2012 Sweet 16!

The floor of the Worst Company In America BattleDome is stained with the blood of the vanquished. But only one company can earn the privilege of placing the WCIA Golden Poo in its trophy case, so the violence must continue. [More]

Worst Company In America Round One: DirecTV Vs. Dish Network

Worst Company In America Round One: DirecTV Vs. Dish Network

Day 3 of competition in the arena suspended high above above the Worst Company In America Sarlacc Pit brings us a pair of pugilists that already spend most of the year trying to dish out some hurt on each other. [More]

Here It Is, Your Lineup For Worst Company In America 2012!

Here It Is, Your Lineup For Worst Company In America 2012!

Welcome to Consumerist’s 7th Annual Worst Company In America tournament, where the businesses you nominated face off for a title that none of them will publicly admit to wanting — but which all of them try their hardest to earn. So it’s time to fill in the brackets and start another office pool. That is, unless you work at one of the 32 companies competing in the tournament. [More]

Philadelphia Fighting Satellite Providers Over Ugly Dishes

Last fall, the Philadelphia City Council passed a bill that would remove unused satellite dishes and pretty up any new ones that were bolted to the sides and roofs of city buildings. But that law is having some trouble becoming a reality after a group representing satellite TV providers filed a petition with the FCC. [More]