Worst Company In America Round One: Spirit Airlines Vs. Delta

Worst Company In America Round One: Spirit Airlines Vs. Delta

The final day of Round One competition is waiting on the tarmac, ready to take off. Unfortunately, these two airlines would like to charge you for the privilege of voting on which one is worse. [More]

Here It Is, Your Lineup For Worst Company In America 2012!

Here It Is, Your Lineup For Worst Company In America 2012!

Welcome to Consumerist’s 7th Annual Worst Company In America tournament, where the businesses you nominated face off for a title that none of them will publicly admit to wanting — but which all of them try their hardest to earn. So it’s time to fill in the brackets and start another office pool. That is, unless you work at one of the 32 companies competing in the tournament. [More]

Some Airlines Starting To Get It, Installing Roomier Overhead Bins

Some Airlines Starting To Get It, Installing Roomier Overhead Bins

After seeing countless passengers refusing to believe that their wheelie bag isn’t going to fit in closed bins, while others just will not listen to flight attendants’ pleas of “please don’t put your coat in the overhead bin,” some airlines are actually expanding the size of their overhead bins. [More]

Penguins Waddling Around On Delta Flight Elicit Squees Of Joy From Everyone Onboard

Penguins Waddling Around On Delta Flight Elicit Squees Of Joy From Everyone Onboard

We’re a bit batty over airline news today, but this one just had to be posted: If anyone ever told you something unlikely would happen “when penguins fly,” you take this story and shove it right in that person’s face. Two penguins not only flew, but they traveled first class on the way to a premiere. Sure, they’re still technically flightless birds, but at least they got to see how the other species live. [More]

Wireless Is Free On Delta As Long You're Buying Stuff From Amazon

Wireless Is Free On Delta As Long You're Buying Stuff From Amazon

There’s some good news for Delta Airlines passengers is that they’re offering free in-flight WiFi. Score! Oh but there’s a catch — it’s only free to view Amazon.com sites so you can buy stuff mid-air. Yay…? [More]

Airlines Hike Up Fares Yet Again, Blaming Higher Fuel Costs

Airlines aren’t just good at lifting planes into the air, but with yet another hike on round-trip fares, they’re showing how great they are at sending prices skyward as well. Zing! This latest increase is the third already this year. [More]

35 Pets Died On Airplanes Last Year, Over Half On Delta

Animal lovers were justifiably critical of Delta Airlines after sixteen pets died in 2010 during or after flights in the cargo hold. But even after banning frequently-overheating short-muzzled breeds like bulldogs from the skies, nineteen pets passed away during or shortly after Delta flights in 2011. That’s out of a total of 35 pets that died on U.S. carriers last year. In addition, nine pets sustained major or minor injuries, and two were lost. [More]

Runway Slide Forces Passengers To Sit In Cabin For More Than 2 Hours

Runway Slide Forces Passengers To Sit In Cabin For More Than 2 Hours

Passengers on a Delta Air Lines flight from Las Vegas to Detroit suffered an awful two-fer after a muffed landing Sunday. After they survived the fright of sitting in the plane as it careened off the runway and into the grass, they were stuck in there for two and a half hours as crews towed the plane back to where it belonged. [More]

Report: Delta, U.S. Airways Among Those With An Eye To Buy American Airlines Parent Company

Report: Delta, U.S. Airways Among Those With An Eye To Buy American Airlines Parent Company

As American Airlines parent company AMR tries to sort itself out during bankruptcy proceedings, there are already a few vultures circling it. A report says Delta Air Lines and U.S. Airways are considering buying AMR, along with a buyout firm called TPG Capital. [More]

Packing Valuable Items In Your Luggage? Check Your Bags Before You Leave The Airport

Packing Valuable Items In Your Luggage? Check Your Bags Before You Leave The Airport

If you’ve got to take something valuable — especially something fragile and valuable — on a plane, it’s best to try to carry it on. And as Consumerist reader Cathy learned, if you must check those items, be sure to look at your bags before you leave the baggage claim area, just in case that item has gotten damaged or disappeared. [More]

Man Arrested After Trying To Bail Out Of Mid-Air Flight

Man Arrested After Trying To Bail Out Of Mid-Air Flight

Although some flights are uncomfortable, that’s no excuse to try to bust open an emergency exit and take a leap. Authorities arrested a Delta Airlines passenger who allegedly tried to to just that Sunday. [More]

There Are About To Be Even Fewer Cheap Seats On Delta Flights

There Are About To Be Even Fewer Cheap Seats On Delta Flights

Earlier this year, Delta introduced Economy Comfort seats that offer more legroom but which come at a higher price. Well it looks like enough people are interested in this option that the airline is adding them on most of its planes. [More]

Is In-Flight Advertising Getting Out Of Control?

Is In-Flight Advertising Getting Out Of Control?

Depending on the airline you choose, everything from the exterior of your jet to the overhead compartments to your tray table and the back of your seat to your airplane safety video can be sponsored by an advertiser. And considering the amount of revenue being generated by these ads, they probably aren’t going anywhere anytime soon. [More]

Report: Whitney Houston Almost Booted From Delta Flight For Refusing To Buckle Up

Report: Whitney Houston Almost Booted From Delta Flight For Refusing To Buckle Up

Yet another non-Kevin-Smith famous person reportedly came oh-so-close to being kicked off a flight. This time, it’s apparently singer Whitney Houston who was almost given the heave-ho from a Delta flight for refusing to buckle her seatbelt. [More]

Delta Air Lines & Disabled Passengers Settle 3-Year-Old Discrimination Suit

Delta Air Lines & Disabled Passengers Settle 3-Year-Old Discrimination Suit

Five disabled passengers have finally reached a settlement with Delta Airlines after a three-year battle against the carriers claiming discrimination at the Detroit airport. [More]

It Could Now Cost You Over $400 To Check A Bag On Some Flights

It Could Now Cost You Over $400 To Check A Bag On Some Flights

Fees for checked bags vary wildly, from absolutely nothing to arm-and-a-leg-and-an-ear. And according to a new round-up of fees from the various carriers, you might need to throw another limb in there if you’re checking an oversize bag on your international flight. [More]

Can You Get Booted From Frequent Flier Program For Being A Frequent Complainer?

Can You Get Booted From Frequent Flier Program For Being A Frequent Complainer?

In 2008, after nine years of membership in Northwest’s WorldPerks frequent flier program — three of those years with Platinum Elite status — a Minnesota man was given some bad news from airline: He had been removed from the program and had lost hundreds of thousands of miles. Why? Because his numerous complaints apparently constituted “abuse” of the program. [More]

If You Don't 'Look' Disabled, Expect Shoddy Treatment From Delta

If You Don't 'Look' Disabled, Expect Shoddy Treatment From Delta

Alauna is disabled, unable to walk or stand for long periods of time. But she’s in her 20s and there is nothing obviously physically wrong with her at first glance. This meant that her requests for assistance during her recent Delta flight delay nightmare were met with resistance or eye-rolling. [More]