FAA Fines Delta Almost $1M For Flying Two Planes Without Making Necessary Repairs

FAA Fines Delta Almost $1M For Flying Two Planes Without Making Necessary Repairs

The Federal Aviation Administration is cracking down on Delta Air Lines, after the agency claimed the carrier failed to make or took its time making necessary repairs to two planes after inspections found damages on the aircrafts. The grand total for such infractions is close to $1 million. [More]

Rude Flight Attendant Almost Spoils My In-Air Proposal

Rude Flight Attendant Almost Spoils My In-Air Proposal

Consumerist reader Jacob had planned to ask his girlfriend for her hand in marriage mid-flight during their recent trip from Tel Aviv to Memphis. But thanks to a terribly rude flight attendant, those plans were almost grounded. [More]

Only JetBlue, Southwest Score Above Average On Customer Satisfaction Index

Only JetBlue, Southwest Score Above Average On Customer Satisfaction Index

For almost two decades, Southwest airlines has sat comfortably atop the American Customer Satisfaction Index’s annual survey of air carriers. But not only did Southwest’s numbers slip a bit in the new list, it also ceded the lead to JetBlue. [More]

5 Tips From A Delta Reservation Agent

5 Tips From A Delta Reservation Agent

What’s the best site for finding airfares? How do I score free upgrades? Will anyone actually try to call my bluff when I claim a bogus bereavement fare? No one is better suited to answer these questions than an experienced flight reservation agent. [More]

Appear In Ad Demanding Living-Wage Jobs, Lose Yours

Appear In Ad Demanding Living-Wage Jobs, Lose Yours

A longtime skycap for Delta Airlines at Seattle-Tacoma Airport appeared in an ad pushing for living-wage jobs for airport workers. The ad was produced by Working Washington, a coalition pushing for fair wages and benefits, and highlighted the low pay that workers tasked with keeping air travel clean and pleasant receive. Contract workers at that airport receive an average of $9.70 an hour. In a move that we’re sure is entirely coincidental, only three workers weren’t hired by the new contractor when Delta switched to a new one recently. The man who appeared in the ad is one of them. [More]

Pole Vaulter: Delta Airlines Robbed Me Of My Title By Losing My Poles

Pole Vaulter: Delta Airlines Robbed Me Of My Title By Losing My Poles

l don’t know a lot about the sport of pole vaulting, but I do know one thing — having a pole to vault with is the first step toward victory. A college athlete claims Delta Air Lines cost her an All-American title by losing her poles, for which she’d paid $200 in oversize baggage fees to check on her flight. [More]

Airlines Aren't Pulling In As Much Dough Off Checked Bags Fees As They Used To

Airlines Aren't Pulling In As Much Dough Off Checked Bags Fees As They Used To

You might already have suspected that the reason why you engage in a fierce, almost Hunger Gamesesque competition to stow your carry-on is because no one wants to pay to check bags. That free-for-all has resulted in U.S. airlines making less money off baggage fees for the first time since they started assessing them. [More]

Survey Finds Best & Worst Airlines For Redeeming Rewards Miles

Survey Finds Best & Worst Airlines For Redeeming Rewards Miles

It’s incredibly easy to pile up airline miles. I think I just earned 400 miles for merely mentioning this fact. But as you may have already discovered, it’s not always so simple to actually redeem those miles. A new survey looked at dozens of domestic and international carriers to find which ones were more likely to have seats available for rewards travel. [More]

Three Delta Employees Charged With Smuggling At Least $600K In Drugs

Three Delta Employees Charged With Smuggling At Least $600K In Drugs

Even though it could result in a life sentence and millions of dollars in fines, airline and airport staff continue to think that smuggling drugs is a good way to earn a few extra bucks on the side. [More]

Delta Cuts Out Pesky Fuel Middleman, Buys Itself An Oil Refinery

Delta Cuts Out Pesky Fuel Middleman, Buys Itself An Oil Refinery

Delta Air Lines has been battling rising jet fuel prices with all the other airlines, trying to institute prices hikes — some successful, some not — and do what it can to cope. And now that everything else hasn’t worked, it’s decided hey, why not just cut to the heart of the problem and buy an oil refinery? [More]

Delta Passengers Quarantined Following Medical Scare (Which Turned Out To Be Bug Bites)

Delta Passengers Quarantined Following Medical Scare (Which Turned Out To Be Bug Bites)

Passengers on board a Delta flight from Detroit to Chicago were quarantined on the tarmac for several hours this afternoon over concerns about one traveler with what appeared to be a mysterious rash. [More]

Delta Flight Forced To Make Emergency Landing After Bird Strike At JFK

Delta Flight Forced To Make Emergency Landing After Bird Strike At JFK

Plane engines make a lot of noise, but then there’s the awful noise it reportedly makes when a bunch of birds hit. Passengers on a Delta flight yesterday had a bit of a scare, after their plane was likely hit by a bird strike on the way to L.A. The crew made a successful emergency landing at JFK. [More]

American & United Do What We Didn't Want Them To, Join Delta In Fare Hike

American & United Do What We Didn't Want Them To, Join Delta In Fare Hike

Remember yesterday when we were like, yeah, it would stink if other airlines joined with Delta in attempting to hike fares by $10 to $20? Guess what, everyone? Some went ahead and did that. American Airlines and United Airlines threw their pricey hats in the ring. [More]

Delta Air Lines Trying Its Best To Raise Domestic Fares By $10-20

Delta Air Lines Trying Its Best To Raise Domestic Fares By $10-20

Whatever you do, other airlines, please don’t follow the leader. Delta Air Lines just pushed through an airfare hike for domestic flights, and if their plan works, other airlines will follow suit and that increase will go into effect across the board. Sort of like when the popular girl tells everyone else they have to wear the right scrunchies or be ostracized. [More]

Don't Leave Your Phone In The Airplane Bathroom Or Someone Will Think It's A Bomb

Don't Leave Your Phone In The Airplane Bathroom Or Someone Will Think It's A Bomb

There once was a time when the worst thing that could happen if you accidentally left your phone in an airplane bathroom was that it might be stolen by a sticky-fingered passenger or crew member. But now, a phone in the loo could be a bomb, which means your plane is making an emergency landing and everyone on board will arrive late to their destination. [More]

Worst Company In America Round One: Spirit Airlines Vs. Delta

Worst Company In America Round One: Spirit Airlines Vs. Delta

The final day of Round One competition is waiting on the tarmac, ready to take off. Unfortunately, these two airlines would like to charge you for the privilege of voting on which one is worse. [More]

Here It Is, Your Lineup For Worst Company In America 2012!

Here It Is, Your Lineup For Worst Company In America 2012!

Welcome to Consumerist’s 7th Annual Worst Company In America tournament, where the businesses you nominated face off for a title that none of them will publicly admit to wanting — but which all of them try their hardest to earn. So it’s time to fill in the brackets and start another office pool. That is, unless you work at one of the 32 companies competing in the tournament. [More]

Some Airlines Starting To Get It, Installing Roomier Overhead Bins

Some Airlines Starting To Get It, Installing Roomier Overhead Bins

After seeing countless passengers refusing to believe that their wheelie bag isn’t going to fit in closed bins, while others just will not listen to flight attendants’ pleas of “please don’t put your coat in the overhead bin,” some airlines are actually expanding the size of their overhead bins. [More]