Saved From Flat Tire Hell By The CVS "Samaritan Van"

Saved From Flat Tire Hell By The CVS "Samaritan Van"

Did you know that there was a fleet of CVS “Samaritan Vans” that patrol the highways looking for motorists in need of help? We didn’t, until reader Danielle let us know she’d been saved by one.

Walgreens Cancels EasySaver Program, But That Doesn't Mean You Can't Still Play "The Drugstore Game"

Walgreens Cancels EasySaver Program, But That Doesn't Mean You Can't Still Play "The Drugstore Game"

Mitchell wrote to us complaining about Walgreen’s decision to cancel its EasySaver Rebate program, where customers could submit multiple rebate requests at once and get the money back along with a 10% bonus applied to a gift card. Although the program is no longer with us, it’s still very possible to game the reward/discount systems at Walgreens and other chain drugstores to accumulate huge savings. Sometimes you can even make money back.

"Why Is CVS Automatically Refilling My Prescriptions?"

"Why Is CVS Automatically Refilling My Prescriptions?"

It took three calls from CVS’ automated reminder service for me to realize what was going on: CVS Pharmacy was refilling our prescriptions without our asking for them to be refilled, and then their automated dialer was calling us to notify us that we had a prescription waiting. Nobody in my family requested to have a prescription refilled, yet three times CVS called us to tell us to come and pick up our prescription.

CVS Can't Get Its Billing Straight, Tells Patient He Has To Pay For His Own Kidney Transplant Meds

CVS Can't Get Its Billing Straight, Tells Patient He Has To Pay For His Own Kidney Transplant Meds

Chris has to take the immunosuppressant drug Prograf because of a kidney transplant, and it costs nearly $300 for a one month supply. Yesterday, he found out that someone at CVS corporate has instructed his local pharmacist to start billing him directly, apparently because his secondary insurer hasn’t been paying for nearly two years.

Will CVS Ever Pull Expired Medicine, Baby Formula From Their Shelves?

Will CVS Ever Pull Expired Medicine, Baby Formula From Their Shelves?

CVS stores across the nation regularly stock expired medicine, milk, and baby formula, according to a damning union report. This isn’t the first time CVS has been caught stocking dangerous goods. Last year, New York Attorney General Andrew Cuomo threatened a suit after his office caught the pharmacy selling goods over a year past their expiration dates. CVS claims that, despite investing over $160 million in a “perpetual inventory management” system, it’s nearly impossible to keep expired items off the shelf because they simply have too much stuff.

CVS Beverage Prices: Only Off By $997 Or So

CVS Beverage Prices: Only Off By $997 Or So

A few weeks apart, in different stores, readers Spencer and Sean spotted the same error on CVS shelf tags. Printing error? Zoned-out employees? Maybe our assumptions are all wrong, and it’s an innovative new pricing strategy.

2-Foot-Long CVS Receipt Doubles As Party Streamer

2-Foot-Long CVS Receipt Doubles As Party Streamer

Matt sent Consumerist an e-mail with the subject line, “Why is my receipt two feet long?” See, he shopped at CVS, purchased one item, used the self-checkout machine, and walked away with a receipt longer than my dog. This is a massive waste of paper, especially when you multiply it by the number of CVS stores and the number of purchases at each one, but it isn’t completely pointless.

Massachusetts CVS Stores Regularly Overcharge Customers

Massachusetts CVS Stores Regularly Overcharge Customers

The number of overcharging violations – defined as charging more at the register than the price in an advertisement, on a shelf sign, or on the item itself – soared to 711, from 425.

Customer Wants To Know What Happened To CVS Extra Care Coupons

Customer Wants To Know What Happened To CVS Extra Care Coupons

Any readers here who work for CVS? Maya wants to know what’s going on with the Extra Care coupons that are printed at the bottom of each receipt. Lately the clerks at her local CVS stores have been tearing something off the bottom of the receipt before giving it to her, and the coupons are no longer there. Coincidence?

Consumer Crusader Sets Sights On DTV Coupon Tax Law

Consumer Crusader Sets Sights On DTV Coupon Tax Law

Remember Mary Bach? She’s the Pennsylvania woman who makes a hobby of suing retailers for not following her state’s tax laws. Well, this time she’s caught CVS charging sales tax on DTV converter boxes. Tsk, tsk.

CVS Raises The Creep Bar: Easter Treats In December!

CVS Raises The Creep Bar: Easter Treats In December!

Reader Bob sent in this picture from a CVS in Indianapolis. Those are reduced price Christmas decorations in the background, and in the center: delicious Easter treats!

CVS: 'Tis The Season… In October

CVS: 'Tis The Season… In October

Hey, there’s only one more day till the first of two holidays that no one cares about anymore and 1 month, 25 days till Christmas!

How To Reach Someone At CVS

How To Reach Someone At CVS

An anonymous tipster sent us the following information today on how to reach the executive level at CVS. Remember, don’t use this to be a jerk to anyone—use it when you have a valid complaint that you can’t get resolved through the recommended paths.

CVS Employee Calls Customer A 'Fucking AIDS Freak'

CVS Employee Calls Customer A 'Fucking AIDS Freak'

His response was “Whatever, somebody needs to come deal with this because I’m about to go off…”

CVS Doesn't Like Kids

CVS Doesn't Like Kids

Lisa sent us a short angry email about her local CVS, and how it treats local teens. Her local store separates customers into two lines, and the line containing the 18 and under crowd is only allowed into the store two at a time. The store employees say it’s to keep down shoplifting. Lisa thinks it’s blatant ageism, and she’s avoiding the store from now on. Teens can be annoying, but did CVS cross the line in punishing all for the bad actions of a few? Read her letter and leave your comments, inside.

Walgreens Pill-Flipping Scheme Costs Taxpayers Millions

Walgreens Pill-Flipping Scheme Costs Taxpayers Millions

Thanks to an anonymous whistle-blower, a Walgreens pill-flipping scheme has been blown wide open, according to CBS. “Pill-flipping” refers the practice of pharmacies that purposefully switch Medicaid patients to more expensive versions of certain drugs for the sole reason of collecting more money from the government. Naturally, when this happens, taxpayers pick up the bill. Athough, Walgreen’s officially denies any wrongdoing they have agreed to pay the government more than $35 million. Details, inside…

NY AG Will Take Legal Action Against CVS & Rite Aid For Selling Expired Milk, Baby Formula

NY AG Will Take Legal Action Against CVS & Rite Aid For Selling Expired Milk, Baby Formula

Back in March, New York Attorney General Andrew Cuomo’s Office started an undercover investigation into all major drug store chains in New York State. The AG’s Office uncovered what they describe as an “egregious” pattern of selling expired products at two chains, Rite Aid ad CVS.

CVS In Pennsylvania Keeps Pharmacy Supplies At Toasty 93 Degrees

CVS In Pennsylvania Keeps Pharmacy Supplies At Toasty 93 Degrees

A CVS in Cressona, PA has had chronic air conditioning problems “for over a year and a half now” according to the employee our tipster spoke with. Now Frank wants to know whether or not it’s safe to store so much medicine in such intense heat. It certainly goes against the storage instructions for a lot of meds.