CVS Hands Kids Breast Cancer Drugs Instead Of Fluoride Pills

CVS Hands Kids Breast Cancer Drugs Instead Of Fluoride Pills

For almost two months, some children in New Jersey were taking breast cancer drugs instead of fluoride pills for their teeth. CVS made a big whoopsie, as parents were picking up tamoxifen unbeknownst to them, and handing it out to their kids at home. [More]

If CVS Sells You Something Expired, It's Your Own Damn Fault

If CVS Sells You Something Expired, It's Your Own Damn Fault

Reader Andy noticed this sign in near the breakfast foods in a local CVS. It instructs customers to check the expiration dates of the items they choose before taking them up to the cash register. It’s an innovative idea: maybe they’re aiming to crowdsource stock rotation. [More]

CVS Sells Customer Expired Prepaid Debit Card, Shrugs

CVS Sells Customer Expired Prepaid Debit Card, Shrugs

Last year, Mike bought a Vanilla Visa prepaid debit card at CVS as a gift for a friend, who promptly forgot that the card existed until about a year later. The card doesn’t work, but not because it’s been dormant for the last year and had its balance eaten up in fees. No, the problem is that this card expired in July 2010, before it was even purchased. CVS never should have sold him this card. Now neither CVS nor Vanilla Visa will take responsibility for the problem, and are even accusing Mike of being a scammer. [More]

Walmart.com Has Slowest Shipping, Costco.com Has Fastest

Walmart.com Has Slowest Shipping, Costco.com Has Fastest

Two days before school starts and you need those pencils and TI-89 calculators, stat? If online shopping is the route you’re going, Costco will get it to you faster than Walmart, says a new survey. [More]

CVS Refuses To Put ExtraCare Rewards On Your Card Because Super-Long Receipts Are "Exciting" To Customers

CVS Refuses To Put ExtraCare Rewards On Your Card Because Super-Long Receipts Are "Exciting" To Customers

The CVS ExtraCare program lets customers get Extra Bucks rewards, but instead of putting those rewards on your ExtraCare card, they are printed at the bottom of CVS’ infamously long checkout receipts. A year ago, the company’s chief marketing officer told L.A. Times reporter David Lazarus that this would soon change and Extra Bucks would be placed directly on your card. But now CVS is saying just the opposite — that it deliberately wants those Bucks on the receipt because it’s a real thrill to the consumer. [More]

If I Hadn't Checked, CVS Would Have Charged $228 For A $28 Generic

If I Hadn't Checked, CVS Would Have Charged $228 For A $28 Generic

Had David’s wife not probed closely, she could have ended up paying $228 for generic Fosamax that could have been easily gotten for $24. He’s sharing the story as a cautionary tale so that other people who are getting their maintenance prescriptions covered by their employer’s insurance don’t end up overpaying for generics. [More]

You Shall Not Question The Holy CVS Price Scanner

You Shall Not Question The Holy CVS Price Scanner

Aaron didn’t want to be a jerk, but he also didn’t want to pay $5.79 for a twelve-pack of Dr Pepper when the sign on the store shelf clearly said that it was $5.19. Instead of overriding the price and acknowledging the store’s own sign, the cashier entered a battle of obstinate wills, from which there emerged no clear victor. [More]

CVS Doubles Down, Surpasses Rite Aid With 41" Receipt

CVS Doubles Down, Surpasses Rite Aid With 41" Receipt

A mere twenty-one inch long receipt? CVS isn’t about to sit back and let competitor Rite Aid soak up all of the ridicule from the Internet for comically long receipts. No way. The retailer brought its A game when reader Chris stopped by recently to pick up some things for his upset stomach, showering him with a 41-inch long receipt consisting mostly of coupons for junk food, cosmetics, and vitamins. [More]

Caremark Switches My Prescription To Name-Brand For No Particular Reason

Caremark Switches My Prescription To Name-Brand For No Particular Reason

Many people expressed surprise that drug retailer CVS is a participant in our Worst Company in America tournament. In addition to the everyday issues that a pharmacy/drugstore creates for consumers, though, CVS also owns prescription benefits administrator Caremark. Brandon is a Caremark customer who takes a venerable but still useful medication called Synthroid. He recently ran into a weird situation with his refill, where he was switched to the name-brand medication for no discernible reason. Twice. [More]

Worst Company In America Round One: CVS Vs. Johnson & Johnson

Worst Company In America Round One: CVS Vs. Johnson & Johnson

Here’s an interesting battle between a drugstore chain and the drug company whose products line the chain’s shelves — or at least they used to before they were all recalled. [More]

At CVS, The Word 'Clearance' Is Essentially Meaningless

At CVS, The Word 'Clearance' Is Essentially Meaningless

Reader Juhgail noticed “clearance” tags on an item that she was planning to buy anyway. Since “clearance” nearly always also means “sale” in retail, it’s nice when that happens. Except in CVS’s reality vortex, “clearance” actually means “we stuck a shelf tag on it, but left it at the same price.” Makes sense.
[More]

Here's Your Lineup For Worst Company In America 2011!

Here's Your Lineup For Worst Company In America 2011!

For the sixth year in a row, we asked Consumerist readers to send us their nominations for our Worst Company In America tournament. And this year’s response was the greatest by far. [More]

I Do Not Appreciate Your Drug-Pushing Calls, CVS

I Do Not Appreciate Your Drug-Pushing Calls, CVS

Josh used to get his prescriptions at CVS. He stopped when the company kept calling him, pushing more drugs, and refused to stop calling no matter who he asked. CVS seems to believe that they can annoy customers into purchasing more drugs. [More]

CVS Cashier Won't Sell Me Medicine For My Kid

CVS Cashier Won't Sell Me Medicine For My Kid

Valerie got some free parenting advice from a CVS cashier. She says that when she took her 1-year-old daughter in to get some Benadryl to sooth her rash, the cashier refused to sell it to her because it says on the bottle that the product is for kids 4 and older. Valerie says she’d already gotten the approval from the pediatrician. [More]

Should CVS Have Sold $21 Inhaler To Asthma Sufferer Who Only Had $20?

Should CVS Have Sold $21 Inhaler To Asthma Sufferer Who Only Had $20?

A woman in New Jersey suffering from an asthma attack had to call a paramedic when her local CVS wouldn’t sell her a $21 inhaler for $20. [More]

Feds Make CVS Pay Out $77.6 Million For Not Monitoring Sale
Of Meth Ingredients

Feds Make CVS Pay Out $77.6 Million For Not Monitoring Sale Of Meth Ingredients

Federal prosecutors shook down CVS for $77.6 million because it did too little to stop meth-makers from hitting up its stores for ingredients. [More]

FDA Does Spit-Take Over Mouthwash Labels Saying They Fight Gum Disease

FDA Does Spit-Take Over Mouthwash Labels Saying They Fight Gum Disease

The FDA just smacked the taste out of the mouths of Johnson & Johnson, Walgreens and CVS over advertising that their mouthwash fights gum disease, without having science to prove it. [More]

CVS Knows Babies And Sleep Don't Mix

CVS Knows Babies And Sleep Don't Mix

Catherine spotted this convenient setup at her CVS, saving sleep-deprived parents the need to go zombie-strolling into the pharmacy to pick up some sleeping pills and diapers in one fell swoop. [More]