There are many changes that could improve cable television and broadband internet service in the United States, but “more mergers” certainly isn’t one of them. That’s why we started screaming hysterically in the Consumerist offices today when we learned that Charter and Comcast are both weighing their options and thinking about acquiring Time Warner Cable. [More]
As people who not only spend all day looking at readers’ complaints about the companies they deal with but who also have cable subscriptions of our very own, we get being frustrated with your cable company. Calling in a bomb threat, however, is a terrible idea. A Minnesota man accused of doing just that pleaded guilty to a lesser charge this week. [More]
When a company or an individual spreads misinformation, we like to think that it’s out of ignorance instead of greed or malice. Such as the Charter Cable customer service representative who told reader Paul that he shouldn’t cancel his cable because later this year, over-the-air broadcasts will end and he will need cable or satellite service to keep watching TV.
This might be a great argument for convincing people not to cancel their cable. The problem is that it is not, strictly speaking, true. [More]