When a company or an individual spreads misinformation, we like to think that it’s out of ignorance instead of greed or malice. Such as the Charter Cable customer service representative who told reader Paul that he shouldn’t cancel his cable because later this year, over-the-air broadcasts will end and he will need cable or satellite service to keep watching TV.
This might be a great argument for convincing people not to cancel their cable. The problem is that it is not, strictly speaking, true. [More]