The health insurance industry is generally known for its efficiency, generosity and — of course — for its customer-first attitude. That’s why it comes as such a shock that several of the more beloved insurance institutions like Wellpoint, Aetna, Cigna and United Healthcare have decided to stop selling you insurance policies for your sick children. [More]
Insurers have to maintain a safety net of money to protect themselves from unforeseen market conditions, but a new study from Consumers Union says that some Blue Cross Blue Shield insurers took it too far, preferring to focus exclusively on stockpiling cash at the expense of customers. Two of the worst cases have stockpiles 5 to 7 times higher than state solvency requirements, yet continue to hike premiums each year instead of using the, uh, surplus surplus to offset customer costs. [More]
Health care reform has been one of the biggest hot-button topic for quite some time and it looks to only get hotter as both sides make their arguments on the White House’s plan for national health care. Leaving the pros and cons of the plan to the side for the moment, we just want to know how our readers are fixed for health insurance. [More]
Maybe you’re reading this on your iPhone while sitting in your doctor’s waiting room. If so, look around you. Because one out of the five of you in the room will have your claim processed incorrectly by your insurance company. [More]
Regence Blue Cross Blue Shield has a microsite game called “Resist The System” where if you ask too many questions the health care receptionist’s head explode. [More]
A recent episode of This American Life-the fine, fine public radio show-has an excellent piece on the health insurance industry’s use of “rescission.” This is when people with individual insurance policies come down with an illness (or get pregnant) and the insurance company denies coverage by claiming it was a preexisting condition.
Inside, email addresses, phone numbers, and addresses for over 100 different companies to inject your customer service complaints into their corporate executive offices, and get it well on the way to success.
Here is the full contact information for 18…
Blue Cross Blue Shield Of Georgia Sends 202,000 Letters Containing Personal Information To The Wrong Addresses
Well, if you’re having a bad day at work, rest assured that someone in Georgia is having a worse one. The Journal-Constitution is reporting that 202,000 Blue Cross Blue Shield of Georgia customers had their personal information exposed, including (in some cases) their social security numbers, thanks to an error in the computerized mailing system. The system was apparently used before it was tested.
Here’s your seventh “Sweet 16” match-up: #7 Bank of America VS #23 Blue Cross Blue Shield
Mary is freaking out because BCBS of Maryland just doubled the copay on her thyroid meds. Times are tight, and Mary doesn’t have a thyroid. The insurance companies have been telling her for years that Consumer Reports Best Buy Drugs is a generic, now BCBS has classified it as not being generic. She’s pretty ticked, and considering getting married to her fiance early just to get on his insurance. Her letter, and how she might save $200.32 a year, inside.
Katlyn is having trouble getting health insurance because she just graduated from college and is 15 weeks pregnant. She’s found herself in an expensive situation.
This is Round 46 in our Worst Company in America contest, Blue Cross Blue Shield vs Sprint!
This is Round 27 in our Worst Company in America contest, Blue Cross Blue Shield vs CNN. Vote which sucks more, inside…
The wife of a popular political blogger finally wins in her battle to get Blue Cross Blue Shield to pay for an epidural procedure. Blog-activated mob force wins again. [Daily Kos]
I just read the story ‘Blue Cross Blue Shield Calls Miscarriage “Elective Abortion,” Denies Claim’, and I work for BCBS in NY. From what I’ve learned (and this is just from my experience working for a year there). The best thing for Tonya to do is appeal.