I went to dinner at the Applebee’s in Woodland, CA a couple nights ago and ordered their bruschetta burger. As soon as I saw my order, I immediately took a picture and thought Consumerist needed to see it because it fits so well in the ad v. reality posts. The burger itself was a bit sloppy, but still looked similar to the menu picture. The fries, however, were a different story. In the menu photo, “garlic parmesan fries” are served in a ramekin and look quite tasty. Instead, I was served a cylinder of slimy, greasy fries with a couple pieces of parmesan cheese on top.
The move comes as mid-priced sit-down restaurants are trying to pull themselves out of one of the industry’s worst slumps in several years. A second consecutive summer of high gasoline prices, coupled with declining home values, has eaten into the wallets of the middle-class customers on which Applebee’s built its dining empire.
IHOP is planning on selling all 500 company owned Applebee’s and other real estate in the hopes of cutting costs and to offset some of the debt they had to take on in order to purchase Applebee’s.
Applebees in the San Francisco Bay area, until last Monday, kept the pre-made margaritas in a jug that was identical to the one where they kept the apple juice. No more. Why? Because they served a margarita to a toddler, complete with sippy cup,
Remember that huge grasshopper-ish insect leg that Reader Stacie pulled out of her mouth while eating an Applebee’s Apple Walnut Chicken Salad? After her story was posted to the Consumerist, Stacie was contacted by Applebee’s and finally got the apology that she wanted.
Here at the Consumerist we’re wary of stories where people “find something in their food.” That being said, we believe Stacie found an enormous insect leg in her Applebee’s salad…after biting into it.
Here’s a roundup of some relevant Comsumer-type urban legends from Snopes’s Hottest Urban Legends Page:
The Center for Consumer Freedom is a lobbying and media group that advocates ‘consumer choice,’ specifically the choice to consume fast foods, alcohol, and tobacco. Originally founded with money from a grant from the Philip Morris company (and launching as the ‘Guest Choice Network’), the Center for Consumer Freedom is currently funded by a long list of food and restaurant companies, including Coco-Cola, Monsanto, Tyson Foods, and Applebees.