(iDiapo)

AT&T Quietly Offering Customers $50 To Upgrade At Apple Stores

If you’ve decided that it’s time to upgrade your mobile device, and you’re an AT&T customer, AT&T really, really wants you to consider using their installment plan. Not only is there no upgrade fee for current customers who use the company’s Next installment plans, but AT&T is offering customers an extra fifty bucks if they finance a new iPhone, but don’t order it through AT&T. [More]

Sprint Will Lease Loyal Customers An iPhone 6 For $5/Month

Sprint Will Lease Loyal Customers An iPhone 6 For $5/Month

While other carriers are looking to eliminate phone subsidies, Sprint has an interesting plan for people who like to upgrade their handsets annually: the “iPhone for Life” program lets you lease a phone instead of purchasing or financing one. Now, the carrier is rewarding loyal customers who have stuck with the carrier through its years of spotty coverage and slow data speeds. [More]

Seemed like a good idea at the time.

Redbox Instant Streaming Service Is Dead

Redbox Instant seemed like a great idea when it launched at the beginning of 2013. A partnership between Redbox and Verizon, the service planned to compete with Netflix while offering one thing that Netflix couldn’t: bonus instant DVD rentals from Redbox’s in-person kiosks. It seemed like the two services could coexist happily. They couldn’t. Redbox Instant will shut down tomorrow night, at 11:59 PM Pacific time. [More]

AT&T: Half Of New Phone Buyers Are Choosing Next Plans

AT&T: Half Of New Phone Buyers Are Choosing Next Plans

When you see AT&T advertising the hottest new phones as being available for “$0 down,” that’s if you opt for the early upgrade/installment payments plan called AT&T Next. While stock analysts (and, we’re guessing, AT&T itself) expected the program to be a huge hit, the prospect of getting a $15/month discount and paying full sticker price for a smartphone just isn’t tempting to the average consumer. [More]

(andy_57)

Sprint Doubles AT&T’s Data-Doubling Promotion

Over the weekend, AT&T announced a promotion on its biggest and priciest family plans for data: during October, they will double the amount of data that users on most expensive plans, starting at the 15 GB tier, get with their monthly plan. “Oh, yeah?” said competitor Sprint. “We’ll DOUBLE their double data!” [More]

T-Mobile Emphasizes: They’re Probably Not Going To Throttle You

T-Mobile Emphasizes: They’re Probably Not Going To Throttle You

Imagine being part of a rarified group: your carrier’s top 20 gobblers of unlimited data. At T-Mobile, unlimited data is still a thing, and a recently leaked memo has customers panicking that using too much data will get them throttled. It won’t. [More]

T-Mobile Will Throttle Users Who “Misuse” Their Unlimited Data Plans

(Patrick)

The Federal Communications Commission has told America’s wireless carriers that it’s fine if they want to drastically cut back the speed of data (or “throttle”) that their heaviest users have access to: they need to spell out to customers exactly what behaviors lead to throttling. T-Mobile has spelled this out quite clearly…in an internal memo for employees, not necessarily a clear guide for customers. [More]

(Mr.TinDC)

Virgin Mobile Debuts $12 Single-App Data Plans

Do you love having access to social media on your smartphone, but don’t bother to venture outside of Facebook? Sprint’s Virgin Mobile brand has introduced the perfect smartphone plan for both 74-year-olds and 14-year-olds: cheap mobile Internet access that limits you to a single service. [More]

(AJENT.MSG)

Being In New Verizon Wireless Rewards Program Means Giving It Your Phone’s Location, Web Browsing Info

There’s no such thing as a free lunch, so it comes as no surprise that companies want a little something in return when they reward customers for staying loyal. Thus, the tradeoff at the center of Verizon Wireless’ new Verizon Smart Rewards system: Customers opt in to the company’s location-tracking/marketing program, Verizon Selects, and then earn points toward discounts on “brand-name” merchandise and deals at local restaurants, stores and offers on travel. [More]

Sprint Also Launches Test-Drive Program, Sort Of

Sprint Also Launches Test-Drive Program, Sort Of

Last week, T-Mobile was in the news not only because CEO John Legere compared the company’s two biggest competitors to rapists, but because they announced subsidy of data used when customers stream music and a program that lets prospective customers test out the network and an iPhone 5S for 7 days. Now Sprint has announced a similar test-drive program. Kind of. [More]

T-Mobile CEO John Legere Compares AT&T And Verizon To Rapists, Apologizes

T-Mobile CEO John Legere Compares AT&T And Verizon To Rapists, Apologizes

Last night, T-Mobile announced two cool new programs to entice potential subscribers: streaming music won’t count against customers’ data caps, and a test-drive program so people considering ditching their current carrier can give T-Mobile a try. Those are great, but one passing remark of Legere’s during his presentation drew some negative attention earlier today. (Warning – rape reference and F-bomb.) [More]

T-Mobile Rep Encourages Me To Keep Dead Dad’s Mobile Line Open To Hear His Voice

T-Mobile Rep Encourages Me To Keep Dead Dad’s Mobile Line Open To Hear His Voice

It can be incredibly painful to realize that you can barely remember what the voice of a dead loved one sounded like. However, we’re not sure that we accept the proposed solution of one T-Mobile customer service rep. Reader Robert says that he was asked whether he wants to keep his dead father’s line open so he can call up his voice mail periodically. [More]

T-Mobile Removes More Discounts, Upsets More Customers

T-Mobile Removes More Discounts, Upsets More Customers

T-Mobile’s whole “uncarrier” schtick is supposedly about disrupting the normal pricing scheme and financial ecosystem of mobile phones. Discounts based on your workplace, college, or group affiliations have been a big part of the traditional carrier pricing model, and T-Mobile didn’t expect an outcry when they did away with them. Now Big Magenta is doing away with discounts for members of certain organizations. They are not pleased. [More]

MetroPCS Customers Must Surrender To T-Mobile, Trade In Phones

MetroPCS Customers Must Surrender To T-Mobile, Trade In Phones

MetroPCS is now part of T-Mobile. Last year, before the merger was finalized, we speculated that their union could result in better service for T-Mobile customers, but price increases for MetroPCS customers. One potential consequence of the merger that we hadn’t considered is that that some MetroPCS customers will have to get new phones. [More]

Sprint: We’ll Totally Unlock Any Phone You Buy After February 11, 2015

Sprint: We’ll Totally Unlock Any Phone You Buy After February 11, 2015

In a perfect world, once a customer has completed a mobile phone contract or paid the full unsubsidized cost of their device, they should be able to take that device to any carrier of their choice. While carriers will adopt voluntary standards next year, that’s next year. Sprint wants consumers to know that you won’t be able to unlock any devices you get from them for use on any domestic networks until the standards go into effect on February 11, 2015. [More]

Why Won’t Those Jerks At Sprint Unlock My iPhone? They Can’t

Why Won’t Those Jerks At Sprint Unlock My iPhone? They Can’t

You might remember that late last year, American wireless carriers adopted some voluntary standards for the unlocking of devices so they can be used on other carriers. Yet Sprint and Virgin Mobile customers have complained to us that their carriers won’t unlock their devices, even when they’re off contract or the customer is moving abroad. What’s the deal here? [More]

Like To Multitask On Your Smartphone? Sprint’s Spark Service Isn’t For You

Like To Multitask On Your Smartphone? Sprint’s Spark Service Isn’t For You

Sprint calls its new Spark service, which they started implementing last year, a “super-high-speed capability” network. It’s faster than the 4G LTE network that they’re still expanding nationwide, but is a Spark-compatible phone something that you should look into? Well, that depends: how many things do you do on your phone at once? [More]

T-Mobile Announces “Contract Freedom,” Will Pay Early Termination Fees On Up To 5 Lines

T-Mobile Announces “Contract Freedom,” Will Pay Early Termination Fees On Up To 5 Lines

T-Mobile’s campaign to brand themselves as America’s “un-carrier” started last year at CES in Las Vegas, so it makes sense that the company introduced “Uncarrier 4.0” this afternoon at the same event. [More]