Airlines Perform Worse, Passengers File Fewer Complaints

Airlines Perform Worse, Passengers File Fewer Complaints

If you have very, very low standards, you’re seldom disappointed, right? That seems to be reason for Americans’ attitudes toward airlines. As an annual independent study of airlines’ relative crappiness shows that airlines are doing worse on quality measures like number of bags lost, number of flights that arrived on time, and other measures of things that can make flying a miserable experience. [More]

April Food And Supplement Recall Roundup: So Long, Organic Peppercorns

April Food And Supplement Recall Roundup: So Long, Organic Peppercorns

In our April Recall Roundup for food, supplements, and even a few over-the-counter drugs, the lemon cookies have peanut butter, the vegan hot chocolate mix has dairy, and a lot of organic peppercorns might be contaminated with salmonella. [More]

Lands’ End Divorce From Sears Complete, But They’re Still Roommates

Lands’ End Divorce From Sears Complete, But They’re Still Roommates

After twelve years together, Sears and Lands’ End have officially split. They’ve been through a lot together: Sears bought the former sailing gear retailer in 2002, before the formation of the sprawling disaster that is Sears Holdings. For a while at least, absolutely nothing will change for consumers. [More]

Adults Set Bad Example, Punch Cop In The Face During Chuck E. Cheese Brawl

Adults Set Bad Example, Punch Cop In The Face During Chuck E. Cheese Brawl

Another weekend has passed, and so has another round of kids’ birthday parties at Chuck E. Cheese establishments across the country. Guests enjoyed the pizza, the games, and the animatronic animals. Visitors in New Hartford, New York probably didn’t enjoy another fixture of the chain: brawls between adults that require police intervention. [More]

Ron Dauphin

Do Not Set Bird Seed On Fire To Distract Walmart Staff From Shoplifters

Shoplifting is a crime, a scourge in the retail business, and very, very bad. Do you know what’s worse than than shoplifting, though? Setting the store on fire to distract store security while your companion shoplifts. Now a Minneapolis woman has been charged with two counts of arson, and the Walmart store where this happened sustained six-figure damage. [More]

White House Not Pleased With Presidential Selfie Used As Samsung Promo

White House Not Pleased With Presidential Selfie Used As Samsung Promo

As “selfie” has become a word that even your reclusive great-aunt knows, and everyone enjoys when celebrities snap pictures of themselves with their phones and act just like regular people. So while a picture that Boston Red Sox player David “Big Papi” Ortiz took of himself with President Barack Obama proved popular on Twitter, including on Samsung’s account. Ortiz has an endorsement deal with the electronics company. The President, needless to say, does not. [More]

Don’t Like 24/7 Billy Joel? SiriusXM Can Just Suspend Your Service

Don’t Like 24/7 Billy Joel? SiriusXM Can Just Suspend Your Service

Late last month, SiriusXM took ’40s on 4, its earliest decade-themed station, off the air and replaced it with a three-month temporary station that plays only the music of Billy Joel. Earlier this week, we shared a reader’s tip to complain and get a three-month refund for the inconvenience. Well, SiriusXM is on to us. [More]

T-Mobile Takes Employee Discounts Away, Gives Them Back After Outcry

T-Mobile Takes Employee Discounts Away, Gives Them Back After Outcry

Employee and college student discounts are a useful mobile phone deal if you’re eligible for one: they can add up to a substantial discount on your personal phone plan. They’re also a traditional part of the standard carrier pricing ecosystem. As part of its continuing efforts to become an “uncarrier,” T-Mobile decided to end these discounts. They didn’t expect the customer outcry that followed. [More]

(captplanetrocksmysocks)

Should Online Publishers Block Users Who Install Ad-Blockers?

The Interactive Advertising Bureau is a trade group for, well, interactive advertising. That’s to say clickable online banner and video ads. If you’re one of the smarmy people piping up right now to say, “there are ads on the Internet? I wouldn’t know, I use ad-blockers,” you’re part of the problem as far as the IAB is concerned. [More]

More Dish Soap Is A Worse Deal At Walmart

More Dish Soap Is A Worse Deal At Walmart

Larry has learned well here at Consumerist. When he was shopping at Walmart recently, he picked up some dish soap. Before assuming that the larger quantity was the better deal and tossing the 38-ounce bottle in his cart, he stopped to do some math. That’s when he learned that the math on these bottles was a little fuzzy. Sudsy? [More]

(Ben Roffelsen)

Consumerist Friday Flickr Finds

Here are ten of the best photos that readers added to the Consumerist Flickr Pool in the last week, picked for usability in a Consumerist post or for just plain neatness. [More]

Fruit Punch Oreos Exist, Are Available At Walmart

Fruit Punch Oreos Exist, Are Available At Walmart

Here at Consumerist, we try to stay at the forefront of advances in cookie technology. Earlier this week, we learned that fruit punch-flavored Oreos exist. This is only the latest in a string of intriguing and/or horrifying Oreo varieties that have hit shelves in recent years. We had to know more. [More]

Like To Multitask On Your Smartphone? Sprint’s Spark Service Isn’t For You

Like To Multitask On Your Smartphone? Sprint’s Spark Service Isn’t For You

Sprint calls its new Spark service, which they started implementing last year, a “super-high-speed capability” network. It’s faster than the 4G LTE network that they’re still expanding nationwide, but is a Spark-compatible phone something that you should look into? Well, that depends: how many things do you do on your phone at once? [More]

Samsung Needs To Stop With The Sexist Marketing Already

Samsung Needs To Stop With The Sexist Marketing Already

Okay, the electronics industry in general isn’t known for its commitment to progressive views on gender. As Samsung has become a global brand, though, people are noticing the subtle and not-at-all subtle sexism of their advertising. [More]

eBay Issues New Coupons After Non-Coupon Ran Out Of Money

eBay Issues New Coupons After Non-Coupon Ran Out Of Money

A recent promotion where eBay sent $10 coupons via e-mail to selected users was very successful. It was so successful that the money allocated to the promotion apparently ran out, and users who tried to apply the coupon only got an error message telling them that the coupon had “no remaining funding.” As promised, eBay has issued a new coupon that reportedly works. [More]

Pizza Hut Stuffs Crusts With Fish Eggs

Pizza Hut Stuffs Crusts With Fish Eggs

Pizza Hut is a global menace. They simply won’t stop stuffing terrifying and unusual things in their pizza crusts. While nothing will ever top the horror of the Marmite-stuffed crust, the new Flying Fish Roe Salmon Cream Cheese Pizza is even stranger to Americans: its crust is stuffed with salmon-flavored cream cheese dotted with flying fish roe. Yep, fish eggs. [More]

Samsung Indifferent About Exploding Washing Machines

Samsung Indifferent About Exploding Washing Machines

Maybe my standards are low, but I do expect my home appliances not to explode. When that happened to one Missouri couple, they called up Samsung for help. Since the couple had owned the machine for 14 months, the warranty was up and Samsung didn’t particularly care. They had spent $1000 on the machine, and expected more from Samsung. [More]

(othree)

Amazon Now Using Lockers For Return Shipping

Do you know what’s an even worse problem for online retailers than customers who never get their packages? Shipping back the items that customers did receive, but don’t want. Fortunately, Amazon has found a way around this problem: since late last year, they’ve using their lockers designed for deliveries to send products in the other direction. [More]