Restaurant Responds To Negative Yelp Review With Role-Playing Exercise

Restaurant Responds To Negative Yelp Review With Role-Playing Exercise

When a ticked-off consumer goes on Yelp to unleash a nasty rant about your restaurant, what’s the best way to respond? For one eatery in Kansas City, it was to flip the tables on the Yelper with a bit of dramatic role-playing. [More]

Unhappy Customer: Comcast Told My Employer About Complaint, Got Me Fired

Knight725

UPDATE #3: Conal has filed a lawsuit against the cable giant in a federal court in California, alleging that — among other claims — Comcast violated a federal law prohibiting cable companies from sharing customers’ information without their consent. [More]

(Xavier J. Peg)

Sorry Cord-Cutters, Internet TV Probably Won’t Be Very Cheap

Bad news for anyone hoping that the online pay-TV services in the offing from Sony and Dish would be a cheap way to get the cable experience. Two new reports seem to indicate that you may not be saving all that much when these highly anticipated services launch. [More]

(Ben Schumin)

Ohio’s Worst Walmart Employee Steals Cash From Customer, Food From Deli In Same Day

If you’re a bad enough person to steal from a customer, it’s probably not much of a stretch to think you’d steal from your employer too. But to be caught doing both in the same day takes a special kind of stupid. [More]

Report: Online Checking Accounts & Credit Unions Beat Traditional Banking

Report: Online Checking Accounts & Credit Unions Beat Traditional Banking

The merger madness of the ’90s and ’00s, followed by the collapses during the Great Recession, has left American consumers with a record-low number of federally insured banks to choose from. But that doesn’t mean there aren’t options, and a new report highlights the reasons you might want to consider moving your money. [More]

(Morton Fox)

Burger King Tries To Fight McDonald’s Monopoly With Cheap Chicken Nuggets

Once again, McDonald’s is luring in customers with its Monopoly promotion, offering the promise of free food and prizes (but mostly resulting in game pieces you’ll forget to collect and then find a few months later in the bottom of your office drawer). In an effort to combat this campaign, Burger King is hitting McDonald’s where it hurts — right in the McNuggets. [More]

Four California counties alleged that the packaging of CVS products like this anti-wrinkle cream misled shoppers into thinking they were getting much more than what was inside.

CVS To Pay $225K For Misleading Packaging On Store-Brand Products

Isn’t it great when you buy a box that looks like it contains a large jar of face cream only to find out that what’s inside is much smaller than you’d expected? Drugstore megachain CVS recently agreed to pay $225,000 to settle allegations in California that it tweaked its packaging on nearly a dozen store-brand products to trick customers into thinking they were getting more than they really were. [More]

Beats Headphones Join iPads On List Of Products Banned From NFL Sidelines

Beats Headphones Join iPads On List Of Products Banned From NFL Sidelines

While NFL stars like Colin Kaepernick might love the Beats by Dre headphones they get paid to wear, they won’t be allowed to sport the fashionable headgear on the sidelines of their games, or even around their necks during post-game interviews, thanks to an exclusivity deal reached between the league and Bose. [More]

(Roger Shaw)

Why Does Negative Info Linger On Your Credit Report For Up To 7 Years?

Credit-related mistakes can follow you link a stink you can’t wash off. Have an account go into collections, miss payments on your student loans, credit cards, mortgage, car loan, and that info can linger on your credit report for up to seven years, even if it’s just a fluke. This is particularly a problem with medical debt, where even someone with otherwise pristine credit is unable to pay a huge hospital bill. So why is seven years? [More]

The Trump Plaza Hotel & Casino in Atlantic City closed on Sept. 16.

Trump’s Name Coming Off Failed New Jersey Casino

Because the Trump name can only be associated with quality real estate and crass, cash-in reality shows stocked with F-list celebrities vying for one last chance at fame, Donald Trump has apparently succeeded in having his name removed from at least one of two sinking Atlantic City casinos. [More]

Hey You! Consumerist Is Looking For A Weekend Writer

(photographybynatalia)

As you may have noticed, we don’t do much updating on weekends. It’s not because we don’t want to. Maybe you could help us correct this lapse in coverage. We’re currently looking for a freelance writer to cover weekends on Consumerist to keep the good stuff flowing seven days a week. [More]

(ianfinessey)

Giving Police Backdoor Access To Smartphones Is An Invitatation To Be Hacked

With both Android and iOS phones making privacy updates that will make it impossible for Google or Apple to unlock a device without a user’s passcode, even with a warrant, authorities from local police to the head of the FBI to the U.S. Attorney General are saying there should be some sort of backdoor way to gain access to these devices. But what they don’t realize is that leaving in that additional point of access just makes phones more vulnerable to other forms of snooping. [More]

No, Carlton From “Fresh Prince Of Bel Air” Did Not Endorse This Diet Supplement

No, Carlton From “Fresh Prince Of Bel Air” Did Not Endorse This Diet Supplement

We recently told you about the lawsuit filed by a weight-loss supplement company against an online complaints forum, claiming the website had illegally allowed customers to violate a non-disparagement clause by posting negative reviews. Now that supplement company is taking some heat for posting a supposedly bogus endorsement from actor Alfonso Ribeiro (AKA, the guy who played Carlton on Fresh Prince of Bel Air). [More]

(Great Beyond)

UPS Asks Retailers To Hold Holiday Sales Earlier, Avoid Ruining Christmas Again

Between bad weather and a surge in last-minute deliveries, the 2013 holiday season was a bit of a disaster for UPS. Some folks were left handing out apologies and rain checks at Christmas because the gifts they’d intended to give were still en route. This year, the shipper is asking retailers to help everyone avoid a repeat underwhelming performance. [More]

Can Math Determine Whether Pizza Hut Or Domino’s Is Better?

Can Math Determine Whether Pizza Hut Or Domino’s Is Better?

While some people swear by certain pizza chains, others see little difference between a pie from Domino’s or one from Pizza Hut. At that point, it probably comes down to which offers a better value. So how to determine which one provides more bang for your buck? Perhaps some basic math will suffice. [More]

Employees at Marriott's Gaylord Opryland Hotel and Convention Center were using the hotel's WiFi monitoring system to block visitors' access to personal WiFi networks, while charging convention exhibitors up to $1,000 per device for access to the Marriott WiFi network.

Marriott Fined $600K Because It’s Illegal To Block WiFi Hotspots

When a major hotel chain makes money by charging a fee for in-room Internet service, it might be tempted to do something that makes it difficult for visitors to use their own WiFi hotspots so that they have little choice but to pay up for the hotel’s Web access. Thing is, that’s against the law. [More]

(Josh)

Facebook Wants To Be Your Source For Healthcare Info

Facebook is already a hotbed for your hypochondriac and conspiracy theorist friends to post poorly sourced or blatantly false medical information — like the bogus “Johns Hopkins Cancer Update” that pops up every few months — but the social network apparently wants to be more actively involved in the collecting and sharing of healthcare information to its users. [More]

Chase Data Breach Hit 76M Households, 7M Businesses; Account Info Not Stolen

Chase Data Breach Hit 76M Households, 7M Businesses; Account Info Not Stolen

Remember that coordinated hack attack against JPMorgan Chase and other banks from August? Chase now says information — but apparently no payment data — on some 76 million households and 7 million small businesses was compromised. [More]