Yelp’s Controversial Business Tactics Contribute To 2,000 Complaints Received by FTC

Yelp’s Controversial Business Tactics Contribute To 2,000 Complaints Received by FTC

Consumers head to Yelp to provide and/or peruse the praise and criticism left by other users about local businesses. But the tables have turned a bit with thousands of people taking their complaints about Yelp and its business practices to federal regulators. [More]

(Stirwise)

No, Chipotle Will Not Be Adding A Breakfast Burrito To The Menu

Perhaps you thought that one time you stumbled upon a Chipotle breakfast burrito at the airport was some sort of delirious, travel-induced fever dream. It wasn’t — but the chain has decided to stop testing breakfast options like the egg-filled burritos and not bring them to the wider market. [More]

Travel Channel’s Andrew Zimmern Suggests “Crowdsourced Expertise” Over Generic Yelp Reviews

Travel Channel’s Andrew Zimmern Suggests “Crowdsourced Expertise” Over Generic Yelp Reviews

Andrew Zimmern, chef and host of Travel Channel’s Bizarre Foods, has never held back his feelings about crowdsourced review site Yelp, once calling it a “tremendous forum for a bunch of uninformed morons to take down restaurants.” It’s all well and good to slam the site, but what are people to do when they’re looking for insight on where to eat? [More]

3 Tips To Writing A Yelp Restaurant Review That Is Worth A Read

3 Tips To Writing A Yelp Restaurant Review That Is Worth A Read

As helpful as crowdsourced review sites like Yelp can be, not every write-up is of use to a consumer trying to figure out whether a restaurant is worth the trip. Sometimes it’s because the review is too vague (“The menu wasn’t amazing” is one I come across too often). Other times it’s too specific (“The napkins didn’t match the table cloths! Never going back!”). And many reviewers tend to let their emotions get the best of them, giving slightly subpar meals a single star or throwing a restaurant a 5-star rating without really thinking about what that score implies. [More]

9 Things We Learned From The Interview With Supposed “Tips For Jesus” Ringleader

9 Things We Learned From The Interview With Supposed “Tips For Jesus” Ringleader

Where there’s smoke, there just has to be fire. Which is why we’ve all been stymied by the mysterious rash of overly generous tips that have been popping up in restaurants, coffee shops and bars across the nation. On a lot of those receipts, there’s a unifying addition scrawled after tips of $1,000 or $3,000: “Tips for Jesus.” So who is this big tipper — or tippers — making the fires?
[More]

Teen Scams Walmarts Out Of $30,000 By Pretending To Be Manager From Another Walmart

Teen Scams Walmarts Out Of $30,000 By Pretending To Be Manager From Another Walmart

I once knew a guy who said that with the right outfit and enough confidence, you can get through any door. Looks like a 17-year-old in Oklahoma took that lesson to heart, walking into multiple area Walmarts and walking out with wads of cash in his pocket. [More]

Homophobe Restaurant Owner Shouldn’t Be Surprised His Eatery Now Touted As “Best Gay Club” On Yelp

Homophobe Restaurant Owner Shouldn’t Be Surprised His Eatery Now Touted As “Best Gay Club” On Yelp

If a local restaurant owner goes on local TV to talk about how he hates gay people and doesn’t want them as customers, it’s not a shock that people will get angry and boycott, protest, petition… the usual stuff. But in the age of Yelp, that owner should probably also expect to find that his business is now being written up online as the “best gay club” around. [More]

Chef Apologizes For Calling Yelper “Mentally Ill Raging Alcoholic”

Chef Apologizes For Calling Yelper “Mentally Ill Raging Alcoholic”

Oh Yelp, thou art a ceaseless font of stories about restaurant customers overreacting to bad meals and service and the chefs who make headlines by flipping the f&@! out on social media about a review that most people would probably have ignored to begin with. [More]

5 Things People Do On Tax Returns That Can Lead To IRS Audits

5 Things People Do On Tax Returns That Can Lead To IRS Audits

Can you smell it in the air? That’s the distinct scent of Tax Season approaching. So in these days leading up to everyone’s favorite time of year, here are some reminders about the red flags the IRS looks for when deciding whether to audit a taxpayer. [More]

Court Orders Yelp To Fork Over Anonymous Reviewers’ Identities In Carpet Cleaner Case

Court Orders Yelp To Fork Over Anonymous Reviewers’ Identities In Carpet Cleaner Case

You might remember, if you cast your mind back to last May, the case of a carpet cleaner who was perturbed by some negative reviews on his business’ Yelp page that he claims were written by competitors or other ne’er-do-wells who weren’t actual customers of his business. Yelp has been fighting to keep those reviewers anonymous, but it appears a court just put the kibosh on that fight. [More]

(Ben Balter)

This Will Be Fun: $3,500 Fine For Bad Online Review Is Going To Court

The saga of the couple fined $3500 for writing a negative review of a company back in 2008 continues and now, it’s going to court. [More]

(frankieleon.)

Creepy Or Empowering?: App That Lets Ladies Anonymously Rate Very Non-Anonymous Guys

UPDATE: A spokesperson from Lulu responded to Consumerist’s inquiry as to why a girl would see a guy she doesn’t know showing up in the app. It turns out there are men who sign up with the intention of offering themselves up to be rated, and don’t mind who sees them. [More]

Steakhouse Apologizes After Asking Cancer Patient For Doctor’s Note To Wear Hat

Steakhouse Apologizes After Asking Cancer Patient For Doctor’s Note To Wear Hat

Sometimes people have very good reasons to violate dress codes. We usually don’t hold infants to “coat and tie” policies, for example. Someone with no legs shouldn’t be required to wear shoes into a store. And a person who has lost their hair due to the side effects of chemotherapy should, by all means, be allowed to wear a nice knitted cap in a restaurant, even if they don’t normally allow hats. One would think.  [More]

(CNNMoney)

Oh Look, Someone Wants To Deliver Something Else With A Drone (Burritos) Because Drones!

Like some kind of unknown debutante at the ball who ends up dancing with George Clooney at the ball (just go with it), now that Amazon let everyone know that drones are the “it” way to deliver stuff in the future, everyone wants a turn in the spotlight. UPS is looking to dabble into drones as well — so why keep deliveries in boring boxes? [More]

(KUTV.com)

Customer Writes Negative Review After Never Receiving Order, Site Fines Her $3.5K

UPDATE 11/18: We’ve been in touch with Jen after numerous readers reached out to Consumerist saying they wanted to help with her case. She’s going to keep us in the loop about her situation, but wanted share a message with those who’ve been supporting her and her husband. “If you could just convey to everyone how much we deeply appreciate all the support the internet has generated, that would be wonderful,” Jen writes. Our readers are the best. [More]

Amy’s Baking Company Owner Calls For End To Reddit

Amy’s Baking Company Owner Calls For End To Reddit

It’s been several months since we wrote about the zany owners of Scottsdale, Arizona’s Amy’s Baking Company, the little restaurant that became world-famous after a now-infamous episode of Gordon Ramsay’s Kitchen Nightmares. Nearly six months after claiming that Yelpers were threatening her life, Amy is now calling for an end to Reddit. [More]

Court To Hear Arguments In Case That Could Allow Companies To Litigate In Secret

Court To Hear Arguments In Case That Could Allow Companies To Litigate In Secret

Companies don’t ever want the public to know they’re involved in lawsuits. This is one of the many reasons that a growing number of businesses now force consumers to agree to mandatory arbitration for resolving disputes; it keeps the fight out of the public eye and often doesn’t allow for multiple consumers to join their complaints. Tomorrow, a federal appeals court will hear arguments regarding a case that ultimately could give companies the ability to litigate cases under a veil of secrecy. [More]

What If Yelp Had Halloween Trick-Or-Treat Reviews?

What If Yelp Had Halloween Trick-Or-Treat Reviews?

First of all, let me just say that it’s a darn good thing we don’t live in a world where houses are subject to Yelp reviews for Trick-Or-Treating purposes (yet). But it’s still pretty funny to think about all the possibilities for hilarious, cranky and otherwise informative reviews if that were the reality. [More]