• Fast Food

    Chick-Fil-A Has The Best Drive-Thru

    The Chicago Tribune informs us that the quick-service industry publication QSR Magazine ranks fast food restaurants based on the follwoing drive-through attributes: speed of service, order accuracy, menu board appearance, and speaker clarity. Chick-fil-A is apparently unstoppable, stealing the top spot for the sixth time in seven years.

    From the Trib:

    QSR commissions research of the nation's top 20 fast-food chains, reviewing thousands of drive-through transactions. Although Chick-fil-A took the overall crown, here are the winners in each category:

    —Speed of service: Wendy's.

    —Order accuracy: Chick-fil-A.

    —Speaker clarity: Chick-fil-A.

    —Menu board appearance: Whataburger.

    McDonald's is apparently slipping — their speed of service is down — dropping them from second overall to seventh.

    Do you agree with QSR's results?

    Here are the charts:

    Speed of Service
    Order Accuracy
    Speaker Clarity
    Menuboard Appearance

    McDonald's slips in drive-through-service study [Chicago Tribune]
    (Photo:frankieleon)

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