• Ask the Consumerists

    Where Do I Turn For Help With My Mortgage?

    Reader Mike is in a "challenging mortgage situation" and wants to know where he should turn for help.

    Mike asks:

    What's the typical mortgagee's point of contact to find out how all this bailout stuff affects them? If I have a challenging mortgage situation and want to see if I qualify for relief, what do I do? Call my mortgager? Write my congressman?

    It sounds like you need some professional guidance. The FTC recommends contacting a housing counseling agency. Here is how they recommend finding one:

    Call the local office of the U.S. Department of Housing and Urban Development (www.hud.gov) or the housing authority in your state, city, or county for help in finding a legitimate housing counseling agency nearby. Or consider contacting the NeighborWorks® Center for Foreclosure Solutions at 888-995-HOPE or www.nw.org. The Center is an initiative of NeighborWorks America.

    Here's NeighborWorks America's Foreclosure Resource page, and here's a Guide to Avoiding Foreclosure from HUD.

    We hope that helps you, Mike. Good luck.


    Mortgage Payments Sending You Reeling? Here’s What to Do
    [FTC]
    Foreclosure Resources [NeighborWorks America]
    Guide To Avoiding Foreclosure [HUD]
    (Photo: Groovnick )

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